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Our Services

The purpose of AFISM is to lead the facilitation and coordination of technology issues to ensure that Administration and Finance (A&F) departments (Budget, Financial Affairs, Procurement Services, Human Resources, and Quality Service & Professional Development) receive the best service at the lowest cost. The following services are provided to avoid duplication, to achieve economies of scale, and to relieve burdensome efforts of resolving technology issues. AFISM also provides the campus community with reports, communications and training to support information system and technological improvements.

Function or Activity Other Customers Description of Service Currently Provided
Facilitate Information Management   Facilitate information / knowledge sharing between the Administration & Finance and the System CIO and TTU CIO
Training Campus Community and Clients of A&F
  • Provide recurring Finance, Human Resources, Procurement and Report Training
  • Support online learning via training materials, job aids and video tutorials
  • Provide online registration for training sessions
Resource Center Campus Community and Clients of A&F
  • Coordinate campus communication via college and division representatives
  • Provide campus communication via Town Hall Meetings, Newsletters, Administrator Meetings and TechAnnounce
  • Provide Senior Administrators Council with periodic updates
  • Communicate Enterprise System Status
  • Provide crosswalks and code charts
  • Maintain a Knowledge Base
  • 742-KNOW (742-5669) – Information resource hotline
  • AFISM.2know@ttu.edu Information resource e-mail
  • Develop documentation for new releases
ERP Functional Support Campus Community and Clients of A&F
  • Coordinate with IS and A&F units for installation of new releases (patches and upgrades)
  • Testing of TCC modifications applied to new releases
  • Distribution of product documentation
  • Coordinate with other A & F units, develop HRIS & FIS data dictionaries
  • Administer security access to computer systems
Data Warehouse and Data Marts of A&F Departments Campus Community and Clients of A&F Data Warehousing Products
  • HRIS Data Store
  • FIS Data Store
  • Any other specialized data marts (i.e. Budget reporting)
  • Decision Support Services
  • Report Building for Finance, Human Resources, Procurement and Budget
Technical Support for A&F Departments Limited service to Clients of A&F
  • Procurement of hardware /software – Help construct IT budget for A & F Division
  • Helpdesk to “triage” efficiently functional and technical issues to correct entities (i.e. A & F Functional departments, AFISM, Systems IS, and TTU IT)
  • Desktop services –Installation of software, installation & maintenance of hardware, training & security of desktops Virus & intrusion detection & prevention for the LAN using email virus scanners & development & maintenance of an internal firewall
Web Assistance and Development for A&F Departments Limited service to Clients of A&F Web Services
  • Manage several centralized web sites
  • Maintain A&F’s different web applications (i.e.HR)