About AFISM, AFISM, TTU
Texas Tech University
Administration and Finance Information Systems Management

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Department of Administration and Finance Information Systems Management

AFISM, in partnership with administrative departments who update and maintain information systems, is a resource center for the campus community, providing an efficient and productive environment for automated processes and procedures. Partners include:

  • Budget Planning and Management
  • Financial and Research Accounting
  • Human Resource Services and Payroll
  • Procurement, Travel and Payables
  • Student Academic Records

The AFISM resource center provides reporting services, training classes and tutorials, learning aids, reference materials, and communications to enhance learning and operating automated information systems and business processes.

Mission

Department of Administration and Finance Information Systems Management (AFISM) strives to provide a current, high-quality, professional, and reliable computing environment that enables partners to ensure effective technology access and productivity and, ultimately, to further the mission of Texas Tech University.

Strategic Plan

To review our strategic plan, click here.

Values

Our Department will:

  • Build and reinforce partnerships by providing innovative, flexible, responsive and cost-effective solutions valued by our partners.
  • Identify and explore emerging technologies in order to provide appropriate and stable solutions to support partners' business processes.
  • Support information system and technological improvements with education, training and operational (triage) assistance to enhance campus-wide productivity.
  • Foster a workplace that is challenging, interesting, and fulfilling - a place where we respect and value every staff member's contributions while cultivating continued professional growth, participation, and the desire to strive for excellence.

Vision

Our Department will support our partners by:

  • Setting the standard for providing quality reporting, training, and technology support for information systems services.
  • Managing the partner technology budget to avoid duplication, to achieve economies of scale, and to relieve burdensome efforts of resolving technology issues.
  • Coordinating and maintaining project status reporting for Banner version upgrades.
  • Managing logical security access to information systems and data warehouses.
  • Enabling the campus community through training and learning resources to successfully operate the information systems.
  • Providing ad-hoc reporting and reporting tool training to support data warehouses.
  • Being recognized as an excellent partner in advancing their missions and visions.
  • Being recognized for addressing constituent's needs with respect and empathy in a timely and effective manner.

Office:
  • AFISM
      Drane Hall Rm. 164
      Mailstop: 5064
      Lubbock, TX 79409-5064
  • Phone: (806) 742-7070
  • Fax: (806) 742-7079
  • E-mail:
For Work-Related or Technical Assistance:
  • Office Hours: Mon through Fri, 8:00 A.M. to 5:00 P.M.
  • Phone: 2-KNOW (5669)
  • E-mail:
Services

Department of Administration and Finance Information Systems Management (AFISM) services include:

Function/Activity Other Customers Description of Service Currently Provided
Facilitate Information Management  

Facilitate information/knowledge sharing between our partners and the System CIO and TTU CIO

Training Campus Community
and Clients of our partners
  • Provide recurring Finance, Human Resources, Procurement, Report and  Student System Training
  • Support online learning via training materials, job aids and video tutorials
  • Provide online registration for training sessions
Resource Center Campus Community
and Clients of our partners
  • Coordinate campus communication via college and division representatives
  • Provide campus communication via Town Hall Meetings, Newsletters, Administrator Meetings and TechAnnounce
  • Provide Senior Administrators Council with periodic updates
  • Communicate Enterprise System Status
  • Provide crosswalks and code charts
  • Maintain a Knowledge Base
  • 742-KNOW (742-5669) - Information resource hotline
  • AFISM.2know@ttu.edu Information resource e-mail
  • Develop documentation for new releases
ERP Functional Support Campus Community
and Clients of our partners
  • Coordinate with IS and our partners' units for installation of new releases (patches and upgrades)
  • Testing of TCC modifications applied to new releases
  • Distribution of product documentation
  • Coordinate with other partners' units, develop HRIS & FIS data dictionaries
  • Administer security access to computer systems
Data Warehouse and
Data Marts of our partners
Campus Community
and Clients of our partners
    Data Warehousing Products
  • HRIS Data Store
  • FIS Data Store
  • Any other specialized data marts (i.e. Budget reporting)
  • Decision Support Services
  • Report Building for Finance, Human Resources, Procurement and Budget
Technical Support
for our partners
Limited service
to Clients of our partners
  • Procurement of hardware/software - Help construct IT budget for our partners
  • Helpdesk to "triage" efficiently functional and technical issues to correct entities (i.e. Our partners, AFISM, Systems IS, and TTU IT)
  • Desktop services - Installation of software, installation & maintenance of hardware, training & security of desktops Virus & intrusion detection & prevention for the LAN using email virus scanners & development & maintenance of an internal firewall
Web Assistance and
Development for our partners
Limited service
to Clients of our partners
    Web Services
  • Manage several centralized web sites
  • Maintain our partners' different web applications (i.e.HR)

Office:
  • AFISM
      Drane Hall Rm. 164
      Mailstop: 5064
      Lubbock, TX 79409-5064
  • Phone: (806) 742-7070
  • Fax: (806) 742-7079
  • E-mail:
For Work-Related or Technical Assistance:
  • Office Hours: Mon through Fri, 8:00 A.M. to 5:00 P.M.
  • Phone: 2-KNOW (5669)
  • E-mail:
Staff Directory
 Department of Administration and Finance Information Systems Management
Max Ahmad Assistant VP Drane Hall, RM 164 742-7070 x 290
Byron Anderson Trainer Drane Hall, RM 164 742-7070 x 287
Ashish Bedagkar Student Assistant Drane Hall, RM 164 742-7070
Robert Bloodworth Programmer/Analyst Drane Hall, RM 164 742-7070 x 291
Nicholas Cross Programmer/Analyst Drane Hall, RM 164 742-7070 x 254
Karen Ervin Administrative Assistant Drane Hall, RM 164 742-7070 x 285
Sean Exum PC Specialist Drane Hall, RM 164 742-7070 x 289
Rachel Galley Trainer Wiggins RM 121
Bharathi Gavirineni Programmer/Analyst Drane Hall, RM 164 742-7070 x 293
Dale Hymes Programmer/Analyst Drane Hall, RM 164 742-7070 x 286
Jill Lindsey Trainer Drane Hall, RM 164 742-7070 x 292
Etta Mayer Programmer/Analyst Drane Hall, RM 164 742-7070 x 294
Josh Mills Student Assistant Drane Hall, RM 164 742-7070
Anwesa Sahoo Programmer Analyst Drane Hall, RM 164 742-7070
Kathy Smith Trainer Wiggins, RM 119 742-4560
Akshay Singh Student Assistant Drane Hall, RM 164 742-7070
Kay Wall Trainer Drane Hall, RM 164 742-7070 x 262

Office:
  • AFISM
      Drane Hall Rm. 164
      Mailstop: 5064
      Lubbock, TX 79409-5064
  • Phone: (806) 742-7070
  • Fax: (806) 742-7079
  • E-mail:
For Work-Related or Technical Assistance:
  • Office Hours: Mon through Fri, 8:00 A.M. to 5:00 P.M.
  • Phone: 2-KNOW (5669)
  • E-mail:
Organization Chart

Below is a link to our Organization Chart and a list of our operating policies and procedures.


Office:
  • AFISM
      Drane Hall Rm. 164
      Mailstop: 5064
      Lubbock, TX 79409-5064
  • Phone: (806) 742-7070
  • Fax: (806) 742-7079
  • E-mail:
For Work-Related or Technical Assistance:
  • Office Hours: Mon through Fri, 8:00 A.M. to 5:00 P.M.
  • Phone: 2-KNOW (5669)
  • E-mail: