MISSION

Provide exceptional customer service to Texas Tech Faculty, Staff and Students with readily accessible information on all expenditure rules and regulations for the State of Texas as well as the University

• in a timely, accurate, and professional manner.
• while adhering to state and institutional expenditure standards
• with efficiently utilizing resources within the structure of the administration.
• using the most effective methods for expediting and providing the very best quality service and support possible for faculty, students, and staff.

VISION

Continuously enhance processes and practices in Accounts Payable Department to expedite payment and reimbursement processes while pursuing exceptional standards of service to all departments at Texas Tech University in order to:

• Facilitate a friendly professional business environment for students, faculty and staff.
• Attempt to totally eliminate audit findings on payment errors by adhering to maintain the standards set for the University by the State of Texas.
• Provide timely and accurate travel reimbursements to students, faculty, and  staff.
• Become an exemplary department for quality service.