O'Reilly's Auto Parts
Beginning in 1957 when our founders opened the first O'Reilly store, our company has
operated under a set of values that guide our decisions and the way we do business.
Early on, there wasn't much discussion about this as it was just the way the small
company operated. Over the years as the company grew, it became important to define
and document these values so all current and future team members knew what the company
stood for and the behaviors that were expected. These documented values and behaviors
are responsible for our success and make up our company's culture.
Today, we remain dedicated to this common thread through all our years of success and growth - the O'Reilly culture. This culture drives our performance, the way we work and treat each other, and sets very high standards for team member policies, customer service expectations, and community involvement. Our culture guides everything we do, regardless of where we work.
O'Reilly is able to outperform other high-quality companies because of our commitment to our team members and our team members' commitment to customer service. This also requires a lot of teamwork. Many companies use the word TEAM to define their employee group. At O'Reilly, we believe this team concept is so important that we've replaced the word employee with team member.
To keep us all on track, our culture grid categorizes team members' performance based on a combination of the results they produce and their attitude. We expect all our team members to strive to be in the Team O'Reilly box by exhibiting the appropriate behaviors and producing positive results.
In order to maintain our goal of having the right part at the right price at the right time, we have strategically placed distribution centers throughout the United States. Our strong distribution network positions us to deliver the right part, at the right price, and at the right time to all of our customers every day.
Our 27 distribution centers, located across the United States, provide overnight service five nights a week so that parts not available in the store, and those needing to be replenished, are delivered for our customers the next business day. In our metro areas, we use hub stores and delivery specialists to maintain timely deliveries and meet our customers' needs. These hub stores provide same-day inventory availability to surrounding stores.
Every day our warehouse team members use computer-generated picking tickets to pull specific parts according to each store's needs; then the parts are packed and loaded onto our trucks. Five days a week, our delivery team members drive overnight from the warehouses to distribute these shipments to all of our stores.
Top 5 Reasons to work here:
- Our Culture
- Career Advancement