Office: English 363-B
Listen to Ken Baake speak about his interests:
Associate Professor | PhD, New Mexico State University, 2000
Stories and drought, metaphor, philosophy of science, rhetoric of science
- (2003). Metaphor and Knowledge: The Challenges of Writing Science. Albany: State University of New York Press.
- (2013). The legacy of Charlie Flagg: Narratives of drought and overcoming the monster
in West Texas Water Policy Debates. Texas Water Resources Institute/Texas Water Journal, 4(1), 78-92.
- (2011). No longer bullying the Rhine: Giving narrative a place in flood management.
With Kaempf, C. Environmental Communication 5(4), 428-446.
- (2003). Archaology reports: When context becomes an active agent in the rhetorical
process. Technical Communication Quarterly 12(4), 389-403.
- Former journalist, former economist
- Outstanding Dissertation in Technical and Scientific Communication 2001,From NCTE,
Committee on Technical on Technical and Scientific Communication
Office: English 363-F
Professor | PhD, University of New Mexico, 2002
Web design and development, content management, visual design, instructional design,
- (2013). Special Issue: Sustainable practices for developing a body of knowledge.
Co-Editor with Hillary Hart. Technical Communication, 60(4).
- (2012). Incorporating user appropriation, media richness and collaborative knowledge
sharing into blended e-learning training. IEEE Transactions on Professional Communication, 55(2), 175-184
- (2012). Data mining—A hybrid methodology for complex and dynamic research. With Lang,
S. College Composition and Communication, 64(1), 172-194.
- (2012). Hypertext theory: Rethinking and reformulating what we know in web 2.0. With
Lang, S. Journal of Technical Writing and Communication, 42(1), 39-56.
- (2010). Writing for the Internet. With Schaller, R. Santa Barbara: Greenwood Press.
- (2010). Assessing the value of corporate blogs: A social capital perspective. With
K. Alex-Brown. IEEE Transactions on Professional Communication, 53(4), 358-369.
- (2010). Thinking visually: Heuristics for web site analysis and design, In S. Josephson,
S. Barnes, & M. Lipton (eds.), Visualizing the Web: Evaluating Online Design from a Visual Communication Perspective (pp. 85-98).New York, NY: Peter Lang Press.
- (2009). Web pages and writing for the web. In S. Pfeiffer & K.E. Adkins (eds), Technical Writing: A Practical Approach, 7th ed. New York: Longman.
- (2007). Web Development: A Visual-Spatial Approach with companion Web site. New York: Prentice Hall.
- (2005). Special Issue: Visual thinking, online documentation and hypertext. Co-Editor
with John Logie. Technical Communication Quarterly, 14(1).
- Distinguished SIG Service Award, Society for Technical Communication, 2014.
- Associate Fellow, Society for Technical Communication, 2013.
- Community of Excellence Award, Academic SIG Program Manager, Society for Technical
Communication, 2012 & 2013.
- Distinguished Technical Communication Award, Society for Technical Communication,
- Technical Writer/Editor, U.S. Army Corps of Engineers, 1992-2002.
Kelli Cargile Cook
Professor | PhD Texas Tech University, 2000
technical communication pedagogy, online writing pedagogy, web-based training, and
technical communication program development and assessment
- (2013). Online Education 2.0: Evolving, Adapting, and Reinventing Online Technical Communication. With Grant-Davie, K. Farmingdale, NY: Baywood.
- (2013). How can technical communicators develop as both students and professionals?
With Cook, E., Minson, B., & Wilson. S. In Stuart Selber and Johndan Johnson-Eilola
(Eds.) Solving Problems in Technical Communication. Chicago: University of Chicago Press. 98-120.Collection received CCCC Technical
and Scientific Communication Award in the category of Best Original Collection of
Essays in Technical or Scientific Communication for Assessment in Technical and Professional
- (2005). Online Education: Global Questions, Local Answers. Baywood's Technical Communication Series. With Grant-Davie, K. Farmingdale, NY: Baywood. 336 pp.Received NCTE Award for Excellence
for Best Collection in Technical and Scientific Communication, 2006.
- (2007, Winter). Immersion in a digital pool: training prospective online instructors
in online environments. Technical Communication Quarterly (Special issue on Online Teaching and Learning: Preparation, Development, and Organizational
Communication. Ed. By Beth Hewett and Christa Ehrmann.) 16(1), 55-82.
- (2002, Winter). Layered literacies: A theoretical frame for technical communication
pedagogy. Technical Communication Quarterly 11(1), 5-29.
- ATTW Fellow, April 2014Recipient of CPTSC's Distinguished Service Award, October 2013
- President, ATTW, 2009-2011
- President, CPTSC, 2006-08
- Vice President, ATTW, 2007-2009
- Secretary, CPTSC, 2002-2006
- Teacher of the Year, College of Humanities, Arts, and Social Sciences of Utah State
- Teacher of the Year, Humanities Division, College of Humanities, Arts, and Social
Sciences of Utah State University, 2005
- Teacher of the Year, English Department of Utah State University 2005
Joyce Locke Carter
Office: English 363-C
Associate Professor | PhD, University of Texas, 1997
Computer-based instruction in English; history and theory of rhetoric; software development
and design; hypertext theory and application; theory and practice of argumentation;
the role of market-based economics in the formation and discourse of the communications
fields (technical communication, rhetoric, composition); identity politics and rhetorics;
rhetorics and economics
- Carter, J. (2013). How Do Experts Read Application Letters? A Multi-Modal Study (ACM
978-1-4503-1497-8/12/10. ed.). ACM.
- Carter, J. (2013). Texas Tech University's Online PhD in Technical Communication and
Rhetoric. Programmatic Perspectives, 5(2), 15.
- (2005). Editor, Market Matters: Applied Rhetoric Studies and Free Market Competition. New York, NY: Hampton Press.
- (2008). Rhetoric, markets, and value creation: Notes towards a productive rhetoric.
In E.C. Lewiston (ed.), How Language is Used to Do Business: Essays on the Rhetoric of Economics (pp. 1-30). New York, NY: Edwin Mellen Press.
- (2005). The role of the highlights video in usability testing: Rhetorical and generic
expectations. With Yeats, D. Technical Communication, 52(2), 156-62.
- (2005). Mind the gap(s): Modeling space in online education. With Rickly, R. In Cargile
Cook, K., & Grant-Davie, K., Online Education: Global Questions, Local Answers (pp. 123-140). Farmingdale, NY: Baywood.
- Chair rotation, Conference on College Composition and Communication (CCCC), 2014-7
- Former CEO and software products developer, The Daedalus Group (educational software
- Co-author of the award-winning Daedalus Integrated Writing Environment.
- Chair and head juror, "Best Dissertation in Technical Communication" Award for the
CCCC, 2009 and 2010.
- Member of 3-year investigative committee: 2009-2012 CCCC Committee on LGBT/Q Issues
Office: Virtual via email, Lync, Skype, or GoToMeeting
Professor | PhD, Ohio University, 1982
Editing, visual communication, international communication, ethics
- (2013). User-centered engineering ethics curricula. With Lail, B., Williams, J., Small,
N., Roof, D., & Lail, S. IEEE Technology and Society Magazine, 32(2), 59-65.
- (2010 & 2012). Essentials of Technical Communication (1st & 2nd editions). With Tebeaux, E. New York, NY: Oxford University Press.
- (2011). Cooperation or compliance: Building dialogic codes of conduct. Technical Communication, 58(1), 4-18.
- (2010) A Writer's Repertoire 1: Rhetoric and Writing. With Gong, G.Singapore: Cengage Learning.
- (2010). A Writer's Repertoire 2: Aims and Purposes. With Gong, G. Singapore: Cengage Learning.
- (2010). A Writer's Repertoire 3: Nuts and Bolts. With Gong, G. Singapore: Cengage Learning.
- (2010). Guest Editor for Technical Communication Quarterly, 19(3), Special Issue on Positioning Programs in Professional and Technical Communication.
- (2010). The ethical role of the technical communicator in assessment, dialogue, and
the centrality of humanity. In M.N. Hundleby & J. Allen (eds.), Assessment in Technical and Professional Communication (pp. 225-228). Amityville: Baywood.
- (2008). SARS versus atypical pneumonia: Inconsistencies in Hong Kong's public health
warnings and disease-prevention campaign. In J.H. Powers & X. Xiaosui (eds.), The Social Construction of SARS: Studies of a Health Communication Crisis (pp. 53-68). Amsterdam: John Benjamins.
- (2006). Reporting Technical Information, 11th ed. With Tebeaux, E. New York, NY: Oxford University Press.
- (2003). Hiding humanity: Verbal and visual ethics in accident reports. With Voss,
D. Technical Communication, 50(1), 61-82.
- (2001). Cruel pies: The inhumanity of technical illustrations. With Voss, D. Technical Communication, 48(3), 265-274.
- Series editor of the Allyn & Bacon Series in Technical Communication.
- Fellow of the Association of Teachers of Technical Writing
- Recipient of STC's J. R. Gould Award for Excellence in Teaching, 2005
- Recipient of NCTE's Award for Best Book in Technical and Scientific Communication
Office: English 363-G
Listen to Angela Eaton discuss her research interests
Associate Professor | PhD, Rensselaer Polytechnic Institute, 2003
Technical communication pedagogy and practice, especially within online environments;
quantitative research methods, grant and proposal writing.
- (2010). Conducting research in technical editing. In A. Murphy (Ed.), New Perspectives on Technical Editing. Amityville, NY: Baywood Publishing Company.(2008).
- Mentoring undergraduates in the research process: Perspectives from the mentor and
mentees. With Rothman, L., Melson Smith, J., Woody, R., Warren, C., Moore, J., Strosser,
B., & Spinks, R. In M. Eble and L.L. Gaillet (Eds.), Stories of Mentoring: Theory and Praxis. Anderson, SC: Parlor Press.
- (2008). Workplace editing from the author's point of view: Results of an online survey.
With Brewer, P., Davidson, C., & Portewig, T. Technical Communication, 55(2).
- (2008). Comparing cultural perceptions of editing from the author's point of view.
With Brewer, P., Davidson, C., & Portewig, T. Technical Communication, 55(2).
Assistant Professor | PhD Penn State, 2012
Dr. Faris will be joining the faculty in fall, 2014.
Miles A. Kimball
Interim Chair, Department of Communication Studies
Office: English 363-E
Listen to Miles Kimball discuss his background and research interests
Professor | PhD, University of Kentucky, 1997
History of technical communication; information graphics; web portfolios; visual rhetoric;
visual communication; technical communication and culture.
- (forthcoming, 2015). Visible Numbers: Essays on the History of Statistical Graphics.
Ed. with Charles Kostelnick. Ashgate.
- (forthcoming, 2015). “Mountains of Wealth, Rivers of Commerce: Michael G. Mulhall's
Graphics and the Imperial Gaze.” In Visible Numbers: Essays on the History of Statistical Graphics. Ed. Charles Kostelnick and Miles A. Kimball. Ashgate: forthcoming.
- (In progress, 2015). "Technical Communication: How a Few Great Companies Get It Done."
A special issue of Technical Communication. With Jim Craig Baehr, Jim Dubinsky, and Lisa Meloncon.
- (under consideration). "Tactical Technical Communication." A special issue of Technical Communication Quarterly.
- (2013). Visual design principles: An empirical study of design lore. Journal of Technical Writing and Communication 43.1. [2 citations]
- (2013). “Mandatory Open Access Publishing for Electronic Theses and Dissertations:
Ethics and Enthusiasm.” With Ann Hawkins and Maura Ives. Journal of Academic Librarianship 39.1: 32-60. [5 citations]
- (2008). Document Design: Information Design for Technical Communicators. With Hawkins, A.R. New York: Bedford/St. Martin's. [22 citations]
- (2007). London through rose-colored graphics: Charles Booth's maps of London poverty.
Journal of Technical Writing and Communication, 36(4), 351–379. [11 citations]
- (2006). Cars, culture, and tactical technical communication. Technical Communication Quarterly, 15(1), 67–86. [17 citations]
- (2006). Database e-portfolio systems: A critical appraisal. Computers & Composition, 22, 434–458. [50 citations]
- (2004). A scholarly edition of The Young Duke, by Benjamin Disraeli, with 6000-word
critical introduction, annotations, and collation of variants across editions published
in the author's life-time. Volume II of The Early Novels of Benjamin Disraeli. London:
Pickering & Chatto. [3 citations]
- (2003). The Web Portfolio Guide. New York, NY: Longman. [86 citations]
- Editor, Ashgate Series in Technical Communication, Rhetoric, & Culture
- Former President, College English Association
- Joe D. Thomas Distinguished Service Award, College English Association, 2011
- Distinguished Alumni Award, Wayland Baptist University, 2009
- NCTE Award for Best Article on Historical Research or Textual Studies in Technical
and Scientific Communication, for "London through Rose-colored Graphics: Charles Booth's
Maps of London Poverty," 2006.
- Nomination: NCTE Award for Best Article on Qualitative or Quantitative Research in
Technical and Scientific Communication, for “Visual Design Principles: An Empirical
Study of Design Lore,” 2014 (to be announced March 2015)
Office: English 363-D
Professor | PhD, University of Minnesota, 2002
Health communication, rhetoric of science and technology, women's studies, internet
- (2013). Breast or Bottle: Contemporary Controversies in Infant-Feeding Policy and Practice. Columbia, SC: University of South Carolina Press.
- (2012). Diversity and the flexible subject in the language of spousal/partner hiring
policies. In E. Flynn, P. Sotrin, & A. Brady (eds.), Feminist Rhetorical Resilience, (pp. 116-138). Boulder, CO: Utah State University Press.
- (2012). The concept of choice as phallusy: A few reasons why we could not agree more.
With Booher, A., & Rickly, R. Present Tense: A Journal of Rhetoric in Society, 2(2).
- (2012). Evaluating the effectiveness of a network of communication channels: Lessons
learned from a communication survey in technical communication programs. With Popham,
S., Arduser, L., Cargile Cook, K., Hovde, M.R., Mogull, S.A., & Zemliansky, P. Programmatic Perspectives, 4.(1).
- (2012). Breastfeeding and problematic integration: Results of a focus-group study.
With Brice, L., & Tombs, E. Health Communication, 27(2), 124-144.
- (2011). Using NVivo to answer the challenges of qualitative research in professional
communication: Benefits and best practices. With Hoover, R.S. IEEE Transactions on Professional Communication, 54(1), 68-82.
- Editor, Technical Communication Quarterly
Susan M. Lang
Director of First Year Writing
Office: English 488
Professor | PhD, Emory University, 1992
first-year writing program development, assessment, data and text mining, Web 2.0/hypertext
theory, instructional design, faculty engagement
- (2013). Redevelop, redesign, and refine: Expanding the functionality and scope of
TTOPIC into Raider Writer. With Hudson, R. In G. Pullman & B. Gu (eds.), Designing Web-Based Applications for 21st Century Writing Classrooms (pp. 37-49). Amityville, NY: Baywood Press.
- (2012). Data mining—A hybrid methodology for complex and dynamic research. With Baehr,
C. College Composition and Communication, 64(1), 172–194.
- (2012). Hypertext theory: Rethinking and reformulating what we know, web 2.0. With Baehr,
C. Journal of Technical Writing and Communication, 42(1), 39–56.
- (2010). Response to Catherine Gouge's "Conversation at a critical moment: Hybrid courses
and the future of writing programs." College English, 72(5), 554–558.
- (2009). Electronic plagiarism checkers: Barriers to developing an academic voice.
With Gillis, K., Norris, M., & Palmer, L. The WAC Journal, 20, 51–62.
Selected Invited Speaking Engagements
- (2013, July). Dynamic and immediate assessment: The "New Normal" of writing programs.
Presentation at the Council of Writing Program Administrators Conference, Savannah,
- (2014, January). What writing programs have to gain from big data. Keynote at USF's
Big Data and Writing Studies Colloquium, Tampa, FL.
- (2012, November). From page to stage: US/Bulgarian new drama development workshop.
Sponsored by The American Embassy in Bulgaria; The Art Office, and The Drama League
of New York. Sofia, Bulgaria.
- (2011, October). Online auctions and the future of fundraising for non-profits. The
Foundation Center, New York, NY.
- (2010, November). Philanthropy, the American model for fundraising, and serving on
arts boards. Presentation given at Theatre in America: Opportunities for International
Cooperation. The American Embassy in Bulgaria; The Art Office, The American Corner,
Sofia City Library.
- (2010, October). The art of serving on arts boards. The Foundation Center, New York,
Office: English 426http://www.kristenmoore.org/
Assistant Professor | PhD, Purdue University, 2012
Technical communication in the public sphere with a particular interest in public
participation, transportation, and urban planning; institutional rhetorics; minority
rhetorics; digital pedagogies
- (2013). TimeTalk: Mentoring undergraduate women on the power of small changes. With
Sullivan, P. Journal of Technical Writing and Communication, 43(3), 333-354.
- (2013). Exposing the hidden relations: Storytelling, pedagogy, and the writing of
policy. Journal of Technical Writing and Communication, 43(1), 63-78.
- (2013). Going multimodal: Programmatic, curricular, and classroom change. With McKee,
H., Lewiecki-Wilson, C., Alexander, P., Polak, M., Landrum, D., Fedescko, W. Patterson,
G., & Dubisar, A. In T. Bowen & C. Whithaus (eds.), Multimodal Literacies and Emerging Genres in Student Compositions (pp. 282-312). Pittsburgh, PA: University of Pittsburgh Press.
- (2010). Bored and lost in virtual worlds. With Pflugfelder, E. Learning, Media and Technology, 35(2), 249-253.
Office: English 472
Listen to Rich Rice discuss his background and research interests
Associate Professor | PhD, Ball State University, 2002
contemporary composition and rhetoric, new media and professional writing, TA training,
portfolio assessment, distance education, service-learning
- (2013). ePortfolio Performance Support Systems: Constructing, Presenting, and Assessing Portfolios.
Perspectives on Writing. Co-editor with Wills, K.V. Fort Collins, CO: The WAC Clearinghouse and Parlor Press.
- (2006). Portfolio keeping: A guide for students. With Reynolds, N. 2/e. NY: Bedford.
- (2006). Portfolio teaching: A guide for teachers of college writing courses. With Reynolds, N. 2/e. NY: Bedford.
- (2013). Mobile medicine practice. With Brandt, R. In Z. L. Berge & L. Y. Muilenburg
(eds.). Handbook of mobile learning. New York: Routledge.
- (2013). Constructing new mediated knowledge in the process of writing for life. In
G. Desai (ed.). The virtual transformation of the public sphere: Knowledge, politics, identity (pp. 246-257). New Delhi, India: Routledge.
- (2013). 'Smart' connect-exchange intercultural study abroad models. Connexions: International Professional Communication Journal, 1(1), 105-110. http://connexionsjournal.org/special-issues/1-1.
- (2012). Transcoded remediation and convergence: Spectacle, sleaze, and bollywood dreams
in Mira Nair's Monsoon Wedding. With Batra, K. In S. Ponzanesi & M. Waller (eds.).
Postcolonial cinema studies (pp. 205-217). Oxford, England: Routledge.
- (2012). ePortfolios and the communicative intellect in online education. In S. Kelsey
& K. St. Amant (eds.). Computer mediated communication: Issues and approaches in education (pp. 62-73). Hershey, PA: IGI Global.
Office: English 489
Listen to Rebecca Rickly discuss her background and research interests:
Professor | PhD, Ball State University, 1995
Gender and communication, online and oral discourse analysis, methods and methodology,
theories of rhetoric(s), and literacy issues.
- (2010). Performing Feminism and Administration in Rhetoric and Composition Studies. Co-editor with K. Ratcliffe. New York, NY: Hampton Press.
- (2008). The importance of harmony: An ecological metaphor for writing research. With
Fleckenstein, K., Spinuzzi, C., & Papper, C.C. College Composition and Communication, 60(2), 388-419.
- (2007). Messy contexts: Research as a rhetorical situation. In DeVoss, D.N. & McKee,
H.A. (eds.), Digital Writing Research: Technologies, Methodologies, and Ethical Issues (pp. 377-397). New York, NY: Hampton Press.Winner of the 2007 Computers and Composition
Distinguished Book Award
- (2006). Distributed teaching, distributed learning: Integrating technology and criteria-driven
assessment into the delivery of first year composition. In K.B. Yancy (ed.), Delivering College Composition: The Fifth Canon (pp. 183-198). Portsmouth, NH: Boynton/Cook.
- (2005). Mind the gap(s): Modeling space in online education. In Cargile Cook, K.,
& Grant-Davie, K. (eds.), Online Education: Global Questions, Local Answers (pp. 123-139). Farmingdale, NY: Baywood.
- (1999). The gender gap in computers and composition research: Must boys be boys? Computers and Composition, 16(2), 121-140.
- (1999). Promotion, tenure, and technology: Do we get what we deserve? In T. Howard,
D. Goswami, & R. Gooch (eds.), Electronic Networks: Crossing Boundaries/Creating Communities. Portsmouth, NH: Heinemann-Boynton Cook.
- (1998). Reflection and responsibility in (cyber)tutor training: Seeing ourselves clearly
on and off the screen. In E. Hobson (ed.), Wiring the Writing Center (pp. 44-61). Salt Lake City, UT: Utah State University Press.Winner of the NWCA 1999
- Member of CCCC and ATTW Research Committees
- Chair of the Instructional Technology Committee of NCTE (three year appointment)
- Member of ACE, CCCC Committee on Computers and Composition, and ACW
- Tier I and II reviewer, CCCC
Abigail Selzer King
Office: English 474
Assistant Professor | PhD, Purdue University, 2013
Organizing and rhetoric, especially as these topics connect more broadly to the communication
of identities, genders, nationalisms, and meanings of work
- (2012). The authoritative metaphor and social change: Surgeon General C. Everett Koop's
direct mailer, "Understanding AIDS." With Jensen, R. E. Health Communication, 1-11.
- (2011). Drawing Paul Revere as a Klansman: Image, rhetoric, and anachronistic arguments
for legitimacy. Visual Communication Quarterly, 18(1), 31–42.
- (2011). Using signals for appropriate feedback: Perceptions and practices. With Tanes,
Z., Arnold, K.E., & Remnet, M.A. Computers & Education, 57(4), 2414–2422.
- (2010). On the role of topical potential in the concluding stage: A Pragma-Dialectical
case study of Lysias I on the death of Eratosthenes. With Polcar, L. E. Argumentation and Advocacy, 46(4), 214–225.
Office: English 473http://www.brianstill.com/
Associate Professor | PhD, University of South Dakota, 2005
User experience, medical discourse, theories of technology, Internet activism, techno-pedagogy,
open source issues
- (2010). Usability of Complex Information Systems: Evaluation of User Interaction. Co-editor with Michael Albers. Boca Raton, FL: CReC Press (Taylor and Francis).
- (2008). Online Intersex Communities: Virtual Neighborhoods of Support and Activism.
Amherst, NY: Cambria Press.(2007). Handbook of Research on Open Source Software: Technological, Economic, and Social
Perspectives. Co-edited with Kirk St. Amant. Hershey, PA: Information Science Reference.
- (2010). Usability for a ubiquitous computing world. Intercom, 57(7), 31-33.(2010).
Editorial: Technical communication and usability studies. IEEE Transactions on Professional Communication, 53(3), 189-190.
- (2010). Usability of complex systems: A technical communication perspective. IEEE Transactions on Professional Communication.
- (2010). The blank-page technique: Reinvigorating paper prototyping in usability testing.
IEEE Transactions on Professional Communication, 53(3), 144-157.
- (2010). Listening to students: A usability evaluation of instructor commentary. Journal of Business and Technical Communication, 24(2), 206-233.
- (2010). More than a decade after the birth of open source, it's time for open tech
comm. Journal of Technical Writing and Communication, 40(2), 219-228.
Director of Graduate Studies in Technical Communication and Rhetoric
Office: English 487http://seanzdenek.com/
Associate Professor | PhD, Carnegie Mellon University, 2001
Disability studies, web accessibility, deaf studies, sound studies, closed captioning,
rhetorical and textual criticism.
- (Forthcoming Spring 2015). Reading Sounds: Accessing Popular Culture Through the Lens of Closed-Captioned Media. Under contract. The University of Chicago Press. http://readingsounds.net
- (2014). More than mere transcription: Closed captioning as an artful practice. User Experience Magazine, 14(1).http://www.usabilityprofessionals.org/uxmagazine/more-than-mere-transcription/
- (2011). Personal reflections on the educational potential and future of closed captioning
on the web. In J. Aitken, J. Pedego Fairley, and J. K. Carlson (eds.), Communication Technology for Students in Special Education or Gifted Programs (pp.221-229). Hershey, PA: IGI Global.
- (2011). Which sounds are significant? Towards a rhetoric of closed captioning. Disability Studies Quarterly, 31(3). http://dsq-sds.org/article/view/1667/1604
- (2009). Accessible podcasting: College students on the margins in the new media classroom.
Computers & Composition Online. http://tinyurl.com/ccof09
- (2009). Charting a course between methodological formalism and eclecticism: Pedagogical
tensions in three rhetorical analysis textbooks. The Review of Communication, 9(2), 188-211.
- (2008). Muted voices: Cochlear implants, news discourse, and the public fascination
with curing deafness. In B. Johnstone & C. Eisenhart (eds.), Rhetoric in Detail: Discourse
Analytic Approaches to Rhetorical Talk and Text (pp. 147-171). Amsterdam: John Benjamins.
- (2007). 'Just roll your mouse over me': Designing virtual women for customer service
on the web. Technical Communication Quarterly, 16(4), 397-430.
- (2007). Frozen ecstasy: Visualizing hearing in marketing materials for cochlear implants.
Proceedings of the 25th ACM International Conference on Design of Communication (SIGDOC
'07). El Paso, TX, 22-24 October. 241-248.