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Credit Card Operations

Texas Tech University provides the ability for departments to accept credit cards as a form of payment. Credit Card Operations in Accounts Receivable is responsible for establishing new merchant accounts and representing the department to the university's card processor. Equally important is the function of ensuring compliance and security of cardholder information under the Payment Card Industry (PCI) Standards.

How to Request a New Merchant Account

To begin the setup process for accepting credit cards in person, over the phone, or online, please follow the procedure as outlined in OP 62.06. Procedures and forms for establishing and maintaining a credit card merchant account are can be found in this policy.

Accepting Payment Cards Overview

Accepting payment cards will increase business, help you in collecting payment for your services, facilitate easy registration for your event, or whatever your situation may be. However, accepting payment cards increases your responsibility in protecting your consumer’s information, adds business expenditure, and increases your daily office procedures. Most departments would agree that the added responsibility and cost is worthwhile. There are a few things to consider:

Credit Card Operations

Merchant (Departments) Responsibilities

All TTU credit card merchants must comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure the security of cardholder data processed via their merchant account. PCI DSS includes requirements for security management, policies, procedures, network architecture, software design and other protective measures.

A merchant account must be maintained by the above mentioned standards (PCI DSS) which serve to protect YOU as well as the consumer. The University has established a policy that, if complied with, will protect you, the University, and your consumers from hackers and other thieves from obtaining sensitive information. Also, reconciliation of your merchant account and your deposit account is vital to maintain proper accounting practices. Paper receipts and reports must be properly secured. There are also trainings, compliance self‐assessments, and agreements that must be updated and adhered to on an annual basis.

Standard PCI Glossary of Terms

Training

Training is required for all new Merchants prior to processing transactions and annually for all existing Merchants.  Any employees who process payment cards or have access to sensitive payment card information received by their department for payment card transactions, supervisors of such staff, departmental business managers and others who oversee payment card operations in a department are required to take the online training at the link: PCI Awareness Online training 

 

Other Resources

For More Information

Should you have any questions or concerns, please contact the Credit Card Operations office at 806-742-3271.