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Human Development and Family Studies

Section II | Employee Assistance

Nature of the Job

Employee assistance programs emphasize preventive education, treatment, and referral for employee problems. Many focus on counseling and other types of treatment for chemical dependency. This is a growing area; employers are finding it in the best interests of the company to provide these services for their employees. Programs also may provide assistance in the areas of family counseling, locating child care, and other problems that arise for employees and their families. Employee assistance programs often are a component of personnel/human resources departments.

Where You Might Work

Large corporations, public and private agencies, and educational institutions usually have in-house employee assistance programs. Job settings where chemical dependency and related problems pose a serious risk to others such as within the airline industry, are especially likely to devote considerable resources to assistance programs. You might also work for companies that specialize in providing employee assistance services on a contract basis.


Suggested Areas for Minor/Collateral:

  • Substance Abuse Studies Minor

Suggested Internship Sites for HDFS 4314:

Check with hospitals, larger corporations, TTU Office of Employee Assistance, for possibilities.

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Employee Assistance

Sample Job Descriptions/Ads

Click on any of the headings below to view description/ad

  • Compensation/Benefits Administrator
    • Develops and administers direct compensation systems—wages, salaries, and incentives. Develops and administers indirect compensation systems (benefits) such as health/life insurance, pensions, paid vacations/sick leave, child care, etc.
  • Employee Benefits & Human Resources Consulting
    • Duties include analysis of employee benefit plans, system testing, calculating benefits of plan participants, fielding questions and research client’s issues, filing government reports, and preparation of financial and census data reports. Must possess strong organizational and analytical skills, personal computing skills, and be a team player.
  • Employee Welfare Manager
    • Employee welfare managers oversee programs designed to promote occupational safety and physical fitness. They coordinate first aide stations, food service and recreation activities, counseling services, and a variety of other programs. As health issues become more and more important, employee welfare managers have developed programs to deal with alcoholism, financial problems, and a vast array of other subjects.
  • General Personal Service Directors
    • The organizers of the companies that provide a variety of serviced are in charge of hiring a staff that is capable of carrying out the demands of the customers. They are responsible for background checks into their employees records to assure that the staff that is entering the home of a client is trustworthy and reliable. They need to provide training to staff members for all of the tasks that the company is assigned.
  • Human Resources Administrator
    • Responsible for hiring, managing, and providing programs for personnel in organizations with more than about 80 employees. Implements government rules and regulations affecting equal employment opportunities.
  • Job Analyst
    • Job analysts collect and examine information about job responsibilities to prepare job descriptions. These descriptions are used to recruit new workers. The descriptions explain the responsibilities, training, and skills each job requires.
  • Labor Relations Manager
    • Labor relations managers develop labor policy, coordinate labor relations, and negotiate agreements resulting from labor disputes. These managers must work closely with employee benefits managers and other personnel administrators because wages, employee welfare, and other issues all may be part of labor disputes.
  • Personnel Interviewer
    • Recruits, screens and interviews job applicants. Refers qualified applicants to prospective employers or supervisors. External interviewers work for employment agencies and temporary help contractors. Internal interviewers work in human resource departments of business, government, and nonprofit organizations.
  • Personnel & Labor Relations Specialist
    • They are the link between management and employees. They formulate policy and organize and conduct programs relating to all phases of personnel activity such as recruitment, selection, training, development, retention, promotion, compensation, benefits, labor relations, and occupational safety.
  • Training Specialists
    • Training specialists conduct orientation sessions, arrange on-the-job training for new employees, and help employees prepare for future job responsibilities. Specialists may utilize classroom training, programmed instruction, or other techniques to prepare workers to do their job successfully. In addition, specialists also help supervisors deal effectively with employees.