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General Info
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W32.Blackmal.E@mm is a mass-mailing worm that attempts to spread through
network shares and lower security settings.
It disables and ends several
antivirus programs, if they are installed on the affected computer. It
also attempts to delete files belonging to several antivirus programs,
peer-to-peer file sharing programs and other Internet applications, which
effectively makes them cease to function. Additionally, it monitors the
network traffic of certain connections related with antivirus programs and email
services.
It is easy to recognize once
this worm it has infected the computer, as it shows the following symptoms:
- If it detects an antivirus program installed, it displays the text
Update Please wait in the Task bar.
- If Tearec.A does not detect any antivirus program installed, it opens a
compressed file called SAMPLE.ZIP, which is empty. Its aim is to mislead
users and make them think it is only a damaged file.
Systems Affected: Windows 2000, Windows 95, Windows 98, Windows
Me, Windows NT, Windows XP
Systems Not Affected: DOS, Linux, Macintosh, OS/2, UNIX
It is recommended that you view the full article related to this vulnerability at
Symantec.com
Quick Fix Instructions
- Download the FixBmalE.exe file
from IT Help Central.
- Save the file to a convenient location, such as your downloads folder or
the Windows desktop.
- To check the authenticity of the digital signature, refer to the "Digital
signature" section.
- Close all running programs.
- If you are on a network or if you have a full-time connection to the
Internet, disconnect the computer from the network and the Internet.
- If you are running Windows Me or XP, then disable System Restore. Refer to
the "System
Restore option in Windows Me/XP" section later in this write-up for further details.
Caution: If you are running Windows Me/XP, we strongly recommend
that you do not skip this step.
- Double-click the FixBmalE.exe file to start the removal tool.
- Click Start to begin the process, and then allow the tool to run.
NOTE: If you have any problems when you run the tool, or it does nor
appear to remove the threat, restart the computer in Safe mode and run the
tool again.
- Restart the computer.
- Run the removal tool again to ensure that the system is clean.
- If you are running Windows Me/XP, then re-enable System Restore.
- If you are on a network or if you have a full-time connection to the
Internet, reconnect the computer to the network or to the Internet
connection.
- Run Live Update to make sure that you are using the most current virus
definitions.
For specific details on each of these steps,
please follow this link.
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