IT Help Central - Division of Information Technology
Texas Tech University

HELP!!!

IT Help Central

[ Hours of Operation ]
[ Safe Computing ]
[ Customer Survey ]
[ Security Bulletins ]
[ Instructions ]
[ Request Assistance ]
[ Our Team ]
[ Employment ]
[ Strategic Plan ]
[ Site Map ]

Related Sites

[ Texas Tech ]
[ IT Division ]
[ High Tech ]
[ Raiderlink ]
[ Computer Labs ]
[ Training ]
[ TTUHSC Help Desk ]
[ Network Access ]

General Info

[ New Students ]
[ Text-Only Version ]
[ Buying the Right Computer ]

ASC
Room 101
2903 4th Street

Specific Tasks related to Junk E-mail filtering:

• How to turn on server-side spam filtering in Outlook Web Access
• How to setup and manage Safe Lists Only filtering for the highest level of filtering available.

  Click Here for Instructions on how to set up and manage Safe Lists Only filtering in Outlook 2003

  In many cases it is very easy to predict what mail domains (@ttu.edu, @ttuhsc.edu) and what addresses are safe (someone@yahoo.com).
  
  A simple approach is to:

  1. Designate all of the ‘safe’ mail domains with which you typically communicate (@ttu.edu, @ttuhsc.edu, etc...)
  2. Add specific addresses at hotmail.com, yahoo.com, aol.com, etc.
  3. Add your email subscription lists.

• How to enable Blocked International Top-Level Domain List
• How to turn on/off Exchange Cached Mode in Outlook 2003
• How to add any spam that is delivered to your Inbox to the Blocked Senders List.

  In Outlook 2003, right click on the message, select Junk Email, and then select Add Sender to Blocked Senders List.

• Periodically review the contents of your Junk Email folder for messages that you wish to receive
  and add them to your Safe Senders List.

  To do this in Outlook 2003, right click the message, select Junk Email, and Add Sender to Safe Senders List.

• Update Microsoft Office and Microsoft Windows

  How To Automatically Install Critical Updates in Windows 2000/XP

  How To Update Microsoft Office:

  Note: Updates may require your Microsoft Office 2003 Installation media.

  1. Open http://officeupdate.microsoft.com
      
  2. Click Check for Updates
      
  3. Apply all Office Updates, including Junk Email Filter updates.
• To avoid mailbox quota issues, junk email should be reviewed carefully, and then deleted or archived on a regular basis.

Three options exist to take advantage of our spam reduction technologies.

1. Laptops and Workstations:
   Outlook 2003 Cached Exchange Mode Configuration
2. Workstations:
   Outlook 2003 Non-Cached Exchange Mode Configuration
3. All other TechMail Users (Outlook Web Access, POP, IMAP Users):
   Outlook Web Access Configuration

IT Help Central will be glad to assist anyone with changing their settings. If you have any questions or need additional assistance, please contact IT Help Central at 806-742-HELP (4357).

Other third party solutions are available for those not using the TechMail and one of the above solutions. However, IT Help Central will not be able to support these other solutions. 

Macintosh OS X:

• Entourage 2004: Junk E-mail Management

For those choosing to use non-TechMail accounts, please refer to the information below.

Anti-Spam Mail Tactics For Other E-Mail Providers::

• Hotmail
• Yahoo
• Google Mail
• AOL