Billing and Deposits:
A 10% Housing deposit and 20% Hospitality deposit are due with the signed contract.
Guests will be billed within fifteen business days of their conference checking out. Payment can be made by check, American Express, Discover, MasterCard or Visa. Texas Tech University affiliated groups can make payment by Inter Institutional Voucher (IV). Payment is due within 30 days of the date on your invoice. Individuals not affiliated with a group will need to pay any balance prior to check out.
For children under the age of 13 we require one chaperone 18 years or older for every 15 youth. For children 13 to 17 years old we require one chaperone 21 years or older for every 25 youth. Chaperones are required to stay on campus overnight during the conference.
Keys and ID Cards
Guest's ID card is used to enter the residence halls. If the card is lost, a $15.00 replacement card will need to be purchased in order to access the residence halls or purchase meals.
The residence hall rooms will automatically lock upon closure. If a guest is locked out of their room, a lockout key may be checked out for 15 minutes. If the key is not returned within 15 minutes, a $50.00 fee per lock may be assessed. Some halls have multiple doors/locks, requiring us to change all locks in that room and suite, resulting in charges up to $300.00. Youth participants must be accompanied by a chaperone in order to check out a lockout key
For additional information, please contact firstname.lastname@example.org.