The Leadership Series is designed to provide Texas Tech University leaders (those overseeing the performance of others) with information, resources, and expertise to meet the challenges of leading a team of employees in a rapidly growing, academically challenging, research focused university. The series is comprised of three modules, each designed to meet a specific challenge facing leaders within today's work environment.
Module I: Communication
This course will teach new and current managers how to establish clear communication channels amongst a team through the use of four communication techniques. For the first time in history it is possible to have four different generations on the same team. Every individual generation will usually display a different set of expectations and demands congruent with their generational era. The course content also teaches how to work and manage employees within a multi-generational workforce.
- Communication: Develop an understanding of 4 communication styles to establish clear channels of communication within the team.
- Generations in the workplace: Develop an understanding of the different generations and how to manage expectations and demands of a multi-generational workforce.
Module II: Coaching
Participants will learn techniques to foster effective communication and coaching skills. The course will also include examples of how to address common situations which our leaders encounter on a routine basis.
- Americans with Disabilities Act information followed by coaching case studies
- Family Medical Leave Act / Family Leave information followed by coaching case studies
- Equal Employment Opportunity information followed by coaching case studies
- Workers' Compensation information followed by coaching case studies
- HR Talent Management information followed by coaching case studies
Module III: Performance Management
Module III: Performance Management is designed to help leaders hire, retain, and coach employees in order to improve the retention and overall morale of the department.
- Developing a good position description: Learn how to properly provide a position description to ensure that employees have a clear understanding of what the job entails as well as what is expected of them.
- Providing a Performance Evaluation: Learn to effectively communicate to your staff members what they are doing well and what they need to improve on within their primary job function
- Corrective Action: Learn effective techniques to coach employees when you notice that one's performance is on the decline.