Texas Tech University

Internet Connectivity

Third-Party Internet Service Providers

In order to connect to Texas Tech University resources for online education or for working remotely, you must have an Internet connection. You do not need a second connection. If you don't have an Internet connection and would like to establish one, here is a list of options to consider. As with all contracts, you must read their agreements and understand before agreeing to their terms. PLEASE BE AWARE THAT YOU ARE RESPONSIBLE FOR THESE CONTRACTS AND ANY ASSOCIATED COSTS.

Texas Tech University does not endorse or recommend any of the vendors or solutions listed above. This communication is simply provided as a community service to find Internet connectivity resources quickly. 

Be smart – before using any new business or service provider, you should investigate to be sure the business or service provider is legitimate, check for complaints, and verify references. Some consumer resources are listed below: 

If you have a smartphone, depending on the phone, carrier, and plan, you may have a tethering option as part of your data plan (usually for an additional fee) that allows you to connect a computing device via Wi-Fi or Bluetooth. In this instance, be aware that your data plan limits will apply.

Wi-Fi in Campus Parking Lots

With the start of online classes at Texas Tech University, if students and faculty are experiencing Internet connectivity issues, some parking lots on TTU campus may provide usable Wi-Fi signals from nearby buildings. Two parking areas which are near buildings with outdoor wireless service are listed below. These will likely provide the best connections:

  • TTU Lubbock:
    • R21 – North of Law School, spaces closest to Law School building
    • R31 – West of Administrative Support Center, visitor parking
    • Z4 – Directly east of Law School, spaces closest to Law School building
  • TTU El Paso: South side of the building, where staff park (8 parking spaces)
  • TTU Rockwall: Right side of the building near the TTU entrance, spanning the first two rows of parking closest to the building
  • TTU Collin: Collin College has established free “Wi-Fi Drive-Ins” on the second floor of the parking garages on the Frisco Campus (Preston Ridge) and the McKinney Campus (Central Park)
    • Drive-In spots will be available from 9 am – 5 pm Monday-Friday and 1 pm – 5 pm Saturday and Sunday
    • Each Drive-In can handle up to 30 connections, and parking garages will be monitored to manage traffic flow

If you are connecting from one of these locations, please be mindful of social distancing, remain in your vehicle, and consider safety concerns. We would appreciate hearing about your experience using TTUnet wireless service around campus. With your feedback, we can help others find the best locations on campus. Please route any comments or concerns along with your location and experience to IT Help Central at (806) 742-4357 (HELP) or via email at ithelpcentral@ttu.edu. Based on the feedback received, we will update the above list of parking lots with Wi-Fi signals.

 

For more information or questions, please contact IT Help Central at (806) 742-4357 (HELP) or ithelpcentral@ttu.edu.