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IT Help Central - Assistance Request

Your request for assistance will be submitted to IT Help Central, and we will contact you as soon as possible.  Be sure to click on the Submit button to send the request.

 
First Name:


Enter your first name.

Last Name:  

Enter your last name.

Email:


Enter your complete email address. Please use your TechMail address if you know it. Confirmation that your request has been received will be sent to you at this address, including an issue number for your reference. Please enter it carefully!

eRaider Username:


If you know your eRaider username, enter it here. This will help expedite the response time for your request.

Phone:


The phone number at which you can be reached by support agents responding to your request.

Location:

Choose the location of your computer from the list above.

Room:


Please enter the room number of the building location above. Leave blank if you selected "Off Campus".

Method of Connection:

Choose the connection method that describes how your computer is attached to TTUnet.

Operating System:

Choose the operating system of your computer or mobile device.

Description of Problem:
Give a short description of your problem. Please include exact error messages if available.