Goal 5. Personnel
Recruit and retain high-caliber IT personnel.
Critical Success Factors (measures the degree of success over the next 5 years):
- Increase salaries for skilled IT staff to be competitive with private sector.
- Establish equitable pay based on experience for staff.
- Reduce staff turnover by 10% annually.
- Implement a competency evaluation process to assist in identifying training needs and merit.
- Identify areas of skill deficit and provide appropriate training opportunities.
Objectives:
Objective 5.1: Recruit the best possible candidates.
Strategies:
- Send IT experts to recruit candidates at regional job fairs.
- Recruit Texas Tech students prior to graduation.
- Leverage student assistant resources for promotion to IT staff positions.
- Use on-line recruiting resources (e.g., Monster.com).
- Use local recruiting resources (e.g., local placement agencies, KCBD Hiring Network, etc.).
- Use of on-line IT testing resources.
- Offer competitive salaries and promote available benefits.
- Work with senior IT management to obtain a full-time IT recruiter position.
Assessments:
- Review of applicant pools.
- Retention of student employees as staff employees.
- Salary and benefits surveys.
Objective 5.2: Retain quality employees.
Strategies:
- Offer competitive salaries and promote the benefits.
- Offer IT Divisional benefits such as flex time, and other staff perks.
- Offer staff enrichment opportunities, such as certifications, training, professional development, conferences, access to industry publications, and collaborative opportunities with peers and other universities, etc.
- Promote a fun, cohesive team environment.
- Provide cross training.
- Provide opportunities for career advancement.
- Foster an internal knowledge transfer among staff.
- Provide staff with the right tools for the job.
- Leverage the unique learning opportunities available at Texas Tech.
- Increase staff office space.
Assessments:
- Salary and benefits surveys.
- Annual employee reviews.