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Skill Development Reading List
- Crucial Conversations: Tools for talking when stakes are high
Patterson, Kerry, Grenny, Joseph, McMillan, Ron, and Switzler, Al. Crucial Conversations: Tools for talking when stakes are high. New York: McGraw-Hill, 2002.
- Difficult Conversations: How to Discuss What Matters Most
Stone, Douglas, Patton, Bruce, and Heen, Sheila. Difficult Conversations: How to Discuss What Matters Most. New York: Penguin Books, 2000.
- First, Break All The Rules
Buckingham, Marcus, and Coffman, Curt. First, Break All the Rules. New York: Simon & Schuster, 1999.
- The Five Dysfunctions of a Team: A Leadership Fable
Lencioni, Patrick. The Five Dysfunctions of a Team: A Leadership Fable. San Francisco: Jossey-Bass, 2002.
- Getting To Yes
Fisher, Roger and Ury, William. Getting To Yes: Negotiating Agreement Without Giving In.2d ed. New York: Penguin Books, 1991.
- Good to Great: Why Some Companies Make the Leap... and Others Don't
Collins, Jim. Good to Great: Why Some Companies Make the Leap... and Others Don't. New York: HarperCollins Publishers, 2001.
- One Minute Manager
Blanchard, Kenneth and Johnson, Spencer. The One Minute Manager. New York: Berkley Books, 1984.
- QBQ! The Question Behind the Question
Miller, John G. QBQ! The Question Behind The Question. Denver: Denver Press, 2001
- Successful Manager's Handbook
Gebelein, Susan H., et al. Successful Manger’s Handbook: Development Suggestions For Today’s Managers. Minneapolis: Personnel Decisions International, 2000.
