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Facilities and Services

 

Equal Employment Opportunity

The Office of Equal Employment Opportunity provides assistance in employee relations, affirmative action, and equal employment opportunity for Texas Tech University employees in compliance with federal and state mandates on this subject. The office investigates claims of discrimination based on race, color, religion, sex, national origin, age, physical or mental disability, and Vietnam Era or Special Disabled Veteran Status.

Faculty with questions concerning the above subjects may contact the Office of Equal Employment Opportunity, 212 Administration Building, 806.742.3627

Faculty with concerns regarding tenure and promotion or other workplace matters which do not involve discrimination based on race, color, religion, sex, national origin, age, physical or mental disability, or Vietnam Era or Special Disabled Veteran Status, should refer to the promotion and tenure procedures and/or the faculty grievance procedures set forth in Chapter 32 of Texas Tech’s Operating Policies and Procedures.

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Hospitality Services

Hospitality Services focuses on unsurpassed service and top-quality products to provide the campus community with the best dining experience possible.

A new Faculty/Staff Dining Plan is available to make dining on campus quick, easy and convenient. There are thirty locations on-campus, including full meals, grab ‘n go choices, mini-markets, food courts, national brands, express kiosks, all-you-care-to-eat options, late-night meals, and a wide variety of snacks.

The Faculty/Staff Dining Plan can be reviewed online under Dining Plans & Rates at www.hospitality.ttu.edu or purchased in the University ID Office in the SUB.

All-you-care-to-eat (AYCE) options offer a wide variety of balanced food choices to the campus. Hulen/Clement AYCE serves up themed cuisine such as made-to-order sandwiches, pizza, and Asian stir-fry entrées. Smart Choices at Horn/Knapp offers unlimited fresh options and healthy fair foods by following the Smart Choices Wellness Program. The Fresh Plate in Bledsoe/Gordon features fresh, handcrafted hamburgers, pizza, Mexican entrees, hot sandwiches, Asian items, comfort foods, a salad bar, a fruit bar and dessert bar.

The Market at Stangel/Murdough offers a wide variety of choices in a newly renovated food court atmosphere with individually priced menu selections. The Market hosts many options such as Mexican choices, grilled items, chicken entrées, Asian/wok foods, a full salad bar, and much more. New to campus, The Market features a Fazoli’s® serving freshly prepared Italian favorites and a Day Break® Coffee Rosters.

The Sam’s Place Mini-Markets and Sam’s Express Kiosks are located all over campus. These mini-markets and kiosks feature a wide selection of food options such as freshly made hot and cold sandwiches, wraps, pizza, chicken entrées, desserts, and a grab ‘n go section of salads, sandwiches, and microwavable entrées.

The Sam’s Place Mini-markets are located at Murray Hall, Leisure Pool, Sneed Hall, Student Union, Wall/Gates Complex and Wiggins Hall. The Sam’s Express Kiosks are located at the College of Engineering, Health Sciences Center, Media and Communication, Law School, Library, Petroleum Engineering, and the basement of the Rawls College of Business.

The Student Union is home to a state-of-the-art food court. The Union Plaza food court houses menu selections from national concepts such as Sbarro® Pizza and Chick-fil-A®, The Union Plaza is also home to the Union Grill, Center Sweets, Metro Deli® and the award winning Zi Asian Cuisine featuring Sushi with Gusto®. The Student Union also features the Union Bistro, Smart Choices, StrEat, Cold Corner, and 1923. The Union Bistro is an upscale eatery that offers an assortment of specialty coffees and entrées. Whether it is a gourmet breakfast served until 2 p.m., a made-to-order Boars Head® sub sandwich, or one of the chef-inspired menu creations, the Union Bistro offers a fine taste to everyday campus dining. Smart Choices provides a healthy, fresh alternative to food restaurants, offering a wide selection of garden-fresh salad entrées, fresh fruit and wraps. Cold Corner features authentic Italian gelato by the scoop and fresh fruit smoothies. Named after the founding of Texas Tech University, 1923 serves upscale sandwiches, hot panini and unique flatbread pizzas. StrEat features a unique variety of menu selections from street tacos to variety of specialty street food fare.

The Commons at Talkington Hall brings cutting-edge dining to the southeast corner of campus. The Commons features various food outlets including Einstein Bros® bagels, a Mongolian style grill, made-to-order salads, an Italian concept with a brick oven pizzeria, a grilled cheese line, a “made-from-scratch” mac and cheese bar and much more.

StrEat Food Truck brings creative and unique menu choices all around campus. Chef inspired flavor explosions have created the StrEat menu and there will be a blend of new items added to the menu monthly. Follow on www.facebook.com/EatAtTexasTech and Twitter www.twitter.com/TTUHospitality to find where the StrEat food truck is on any given day!

Raider Exchange is located at the new West Campus Village and features a unique blend of upscale food choices. Raider Exchange features bookable meeting space for meetings; contact Top Tier Catering for availability and food choices at 806.742.1966.

Top Tier Catering provides professional catering for small and large events at locations both on and off the Texas Tech campus. For information call 806.742.1966. Hospitality Services’ food locations accept Faculty/Staff dining plans, cash, checks, credit cards, and the Raider Card.

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Information Technology (Computing) Services

The Information Technology (IT) Division (www.infotech.ttu.edu), managed by the Texas Tech University Office of the Chief Information Officer (CIO), provides a wide range of computing resources, services, and support for students, faculty, and staff in support of the university’s educational and research mission. Some of the key services provided to the university community are open-access student computing facilities, cloud-based printing (WEPA), computing short courses, self-paced/computer-based training modules (www.cbt.ttu.edu), personal web pages, email (TechMail), secure remote network access, Help Desk operations, desktop support, secure wireless networking, identity federation, videoconference facilities, Unified Communication/VoIP, Texas Tech application support, mobile application support, online and distance education support, high performance computing, and IT consulting. As part of the Safe Computing Practices Campaign (www.safecomputing.ttu.edu), the Office of the CIO hosts educational events each semester and provides other educational resources to raise IT security awareness mainly for the Texas Tech community.

Technology Assessment (www.depts.ttu.edu/infotech/techassessment.php) provides timely and objective information and analysis of current and emerging technologies. This area keeps current with technology news and trends and provides customers with the appropriate information necessary to make decisions regarding technology investments. Various levels of assessments of technology and technology-related issues are available, ranging from short briefs to comprehensive studies.

Technology Support (www.itts.ttu.edu) provides a variety of IT services and operates the Advanced Technology Learning Center (ATLC) in the west basement of the Texas Tech Library and five remote student computing labs located throughout the campus (www.depts.ttu.edu/itts/labs). Some of the IT services provided include computing short courses, university software site licenses, mission critical university systems (e.g., BlackBoard, Mediasite, OmniUpdate, SharePoint, etc.), and lab management consulting. Technology Support also manages university websites, including www.ttu.edu (in partnership with Communications and Marketing). Technology Support provides periodic campus training sessions on efficient lab management strategies and safe computing practices.

IT Help Central (www.ithelpcentral.ttu.edu) provides students, faculty, and staff with friendly IT “front line support” for the multitude of IT services. IT Help Central is the primary point of contact for anyone needing assistance regarding technology issues, as well as secondary support for campus IT professionals. In addition to resolving questions quickly, Help Desk services are also structured to escalate questions, problems, and concerns from the user community to the proper IT staff member. All incidents are tracked online until they are resolved. Faculty, staff, and students may contact IT Help Central (806.742.HELP or ithelpcentral@ttu.edu) or utilize the self-support feature through askIT (www.askit.ttu.edu).

Telecommunications (www.net.ttu.edu) architects and manages the Texas Tech data and video network, Unified Communication/VoIP, TTUnet, secure wireless network, and wide-area Internet and Internet2 connections. Telecommunications plans and administers the development, acquisition, repair, maintenance, and delivery of network services. Telecommunications also manages eRaider network authentication account services that provide secure access to various campus resources and other select non-TTU resources via identity federation. The IT Security Team works to continually improve IT security by proactively scanning devices and applications for vulnerabilities. The department is also responsible for the university’s electronic mail services and domain name services.

High Performance Computing Center (www.hpcc.ttu.edu) designs and manages several research computing clusters and resources, allowing campus researchers to efficiently leverage IT resources. The center also operates the TechGrid, harnessing idle compute cycles from a grid of participating campus areas and units. The High Performance Computing Center participates in regional, national, and international initiatives to bring expertise and resources to Texas Tech University researchers.

Application Development and Support (www.ads.ttu.edu) analyzes, designs, and provides high-quality applications, reports, and solutions to support academic processes, such as web-based learning, eCommerce transactions, data security, and institutional reporting. These solutions improve student services, enhance operational visibility, streamline strategic decision-making, and reduce costs. ADS also leads and assists the Texas Tech University community in protecting applications, both internally-developed and third party-provided, using appropriate authentication and security measures.

Institutional Research (IR) (www.irs.ttu.edu) provides precise and timely reporting for state and federal agencies. IR also provides information, research, and decision support to university leaders. Historical information regarding enrollment statistics and student demographics is available from the IR web site.

In addition to the university’s IT Division resources, the Texas Tech University System provides the following IT resources:

  • Communication Services (www.itcs.ttu.edu) assists those needing a new telephone (office or cellular), an additional telephone line, or voice mail; telephone repair services; and provides on-campus directory assistance. For any of these needs contact Communications Services at 806.742.2000.
  • Information Systems (www.texastech.edu/it/infosys) supports the Banner enterprise human resources, student, finance, and financial aid systems.
  • Technology Operations and Systems Management (TOSM) (www.tosm.ttu.edu) staff members are available to answer questions concerning server administration, management, or support. As the University Data Center, TOSM provides data back-up services to the university community, an important component of disaster recovery and business continuity planning. TOSM provides a production grade data center and encourages areas and units to house servers and data. For additional information, contact the data center at 806.742.2900.

 

Institutional Advancement

The Office of Institutional Advancement (IA) is responsible for fundraising, donor cultivation, recognition and stewardship for all institutions and campuses of the Texas Tech University System including Texas Tech University, Texas Tech University Health Sciences Center – Lubbock, Texas Tech University Health Sciences Center – El Paso and Angelo State University. The objective is to develop and implement a well-coordinated, comprehensive advancement program that maximizes private giving, awareness and goodwill. Individuals, corporations, foundations and other organizations are encouraged to assist in building the future of the Texas Tech University System and its component institutions. Leadership for institutional advancement is provided by the Vice Chancellor for Institutional Advancement who reports directly to the Chancellor.

Each university has a chief development position (title of assistant VC, associate VC, or executive director) that reports to the Vice Chancellor for IA and is responsible for their respective university’s overall all fundraising programs. Development officers at each university may be assigned to academic colleges, schools, regions and units to facilitate the work of the chancellor, presidents, provosts, vice presidents, deans and faculty in generating private support to fulfill the mission and vision of component institutions. Priorities are increasing endowments and raising funds to support students and academic, research and athletic programs.

Gifts may include cash, stock, land, in-kind gifts and planned gifts (bequests, annuities, trusts, insurance and other financial instruments). Additionally, the IA office is responsible for gift processing and reporting, gift acknowledgments, alumni and donor records and research. The Texas Tech Foundation, Inc. board of directors provides volunteer leadership and input to facilitate institutional advancement programs and assists with fundraising activities and major capital campaigns.

Gifts to the Texas Tech University System can be made online at www.give2tech.com.

 

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Office of International Affairs

Working with and through the colleges, the Office of International Affairs (OIA) coordinates international activities at Texas Tech and is composed of the following units:

  • International Cultural Center Operations
  • International Student and Scholar Services
  • Study Abroad
  • International Center for Arid and Semiarid Land Studies
  • Administrative Support Services

The OIA advocates and facilitates initiatives that bring an international dimension to the university’s roles in teaching, research, and outreach.

International Cultural Center (ICC). The ICC houses all units of the Office of International Affairs. In addition to offering attractive facilities for all types of meetings, conferences, and special events, the center hosts lectures and art exhibits. The center represents the commitment of Texas Tech to become globally prominent. Contact information: Division of Operations, 806.742.2974; ICC Director, Jane Bell, ext. 232; Business Manager, Heather Bradley, ext. 226: Facilities, Christi Felton, ext. 223; www.iaff.ttu.edu (click on "ICC Operations”)

International Student and Scholar Services (ISSS). ISSS operates the university’s foreign student and exchange visitor immigration programs and provides employment-based immigration services to the university. ISSS assists with the university’s compliance programs for nonresident tax and employment authorization. Counselors advise and assist international students and scholars concerning immigration rules, financial concerns, and cross-cultural issues. The office also facilitates cross-cultural programming and other extracurricular activities with campus and community-based organizations to enhance mutual understanding. Sponsored Student Programs is also part of ISSS. Priorities are to customize services to sponsoring agencies and students. Services to sponsors include special program design, student placement, monitoring academic studies, developing customized billing procedures, and providing periodic progress reports. An administrative fee is charged for sponsored international students. Contact information: ISSS, International Cultural Center, 806.742.3667, www.iaff.ttu.edu (click on “International Student and Scholar Services”)

Study Abroad. The Study Abroad division of the Office of International Affairs coordinates all study abroad programs for Texas Tech University. In today’s globalized job market, students who participate in a study abroad program or international internship are more marketable and competitive in almost every field. An overseas educational experience equips students with an international perspective that helps them to function objectively and comfortably in the global marketplace while earning credit towards their degree.

The international Texas Tech center in Seville, Spain, offers students the opportunity to take Texas Tech catalog classes and receive direct Texas Tech credit since the center serves as a satellite campus. Students may elect a concentrated language program (equivalent of four semesters of Spanish) and take other courses that meet general education requirements. Students live with host families and are immersed in the language and culture through excursions and day-to-day experiences.
Other study abroad programs available to Texas Tech students range from two weeks to a full academic year. Many academic departments offer their own faculty-led programs during the summer. Study Abroad advisors assist students with choosing a program that best fits their individual needs and provide guidance during the application and orientation process. All Texas Tech students participating in the study abroad program to earn Texas Tech credit need to consult the Office of International Affairs.

Students participating in any Texas Tech study abroad program are eligible to apply for the Study Abroad Competitive Scholarship, funded by the International Education Fee paid by all Texas Tech students. Students also remain eligible for Texas Tech financial aid to help finance their program. Study Abroad works with colleges and departments to develop international agreements. Contact information: Sandra Crosier, Study Abroad, International Cultural Center, 806.742.2974, www.studyabroad.ttu.edu.

International Center for Arid and Semiarid Land Studies (ICASALS). ICASALS was created in 1966 to promote study of arid and semiarid environments that encompass one-third of Earth’s land surface. ICASALS focuses on long-term sustainability of natural resources in drylands at home and around the globe, one of the overarching strategic priorities of Texas Tech.

ICASALS promotes and facilitates multidisciplinary initiatives in research, education, and regional development programs that address natural phenomena and the human presence in arid and semiarid lands using tools from both the sciences and humanities. To achieve this, the center partners with other organizations from within and outside the United States to create far-reaching networks of engaged professionals. ICASALS creates and disseminates information about drylands, holds symposia and professional meetings, facilitates the resulting publications, fosters data exchange, and assists international exchange of scholars and government officials between Texas Tech and other institutions worldwide.

ICASALS serves as a contracting unit for national and international sustainable development programs that require transdiscplinary approaches to water issues, hunger alleviation, and environmental health. The center works closely with ICASALS Associates and faculty from Texas Tech and elsewhere who provide a broad base of expertise, both in disciplinary and geographic terms. It also coordinates and publicizes the capabilities and accomplishments of Texas Tech in this arena, both nationally and internationally.

ICASALS coordinates two graduate studies programs: the Master of Science in Arid Land Studies and the Master of Arts or Master of Science in Interdisciplinary Studies on Arid Land Studies and International Development. These programs allow participants to take courses in multiple departments, sometimes in several countries, as part of uniquely tailored interdisciplinary degree programs that prepare graduates for careers in international development and sustainability of drylands. Contact information: www.icasals.ttu.edu or email icasals@ttu.edu.

K-12 Global Education Outreach (GEO). The mission of the K-12 GEO program at the International Cultural Center is to foster knowledge and understanding of international issues, broaden cultural understanding, promote goodwill among various culture groups through educational experiences, and encourage the pursuit of higher education through Texas Tech University.

The K-12 GEO program promotes cultural awareness by supporting the development of students as global citizens. The K-12 standards-based curriculum incorporates critical thinking, brain-based learning, and 21st century skills to align with the Texas Essential Knowledge and Skills (TEKS), College and Career Readiness Standards (CCRS), Core Knowledge, and C-Scope. Programming is designed to be interdisciplinary, engaging children through an experiential learning environment both at the ICC at Texas Tech and in classrooms throughout the region. The programs are available to kindergarten through twelfth grade students in public, private, home-school classes and other student organizations throughout the South Plains region.

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Libraries

Ranked among the top third of research libraries nationally, Texas Tech University Libraries serve as a vital partner with students and faculty in their learning endeavors. Six campus libraries comprise the University Libraries system: (1) University Library, (2) Southwest Collection/Special Collections Library, (3) Architecture Library, (4) Law Library, (5) Health Sciences Library, and (6) Vietnam Archive.

The 2.75 million physical volumes in the libraries’ collections and the allied services of the various libraries support research activity in the humanities, social sciences, and science-technology disciplines. Patrons also may access materials from the various campus libraries.

Making services available to students is the central focus of University Libraries. A state-of-the-art recording studio provides a free facility to students and university employees for practice; performance; podcasts; and music, theater, and oral presentations. The Digital Media Studio (DMS) provides easy access to the latest Macintosh and PC computing equipment, as well as industry-standard design and video editing software. The DMS also offers digital cameras, high-definition digital camcorders, iPods, and thousands of American and international film titles, music and audio books on DVD, CD, and VHS.

The main floor contains GroupWorks, an interactive group study environment enabled by the latest digital equipment. Additionally, patrons have access to more than 200 public computers equipped with the full Microsoft Office Suite and Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.), AutoCAD, and other project/product and publishing tools. An award-winning document delivery service will obtain materials not owned by the libraries for students and faculty. The second-floor 3D Animation Lab is open to everyone and offers tutorials and “quick start” guides to 3D art, modeling, and animation.

The University Library is a patent and trademark depository and is one of two regional depositories for U.S. government documents in Texas. The libraries integrate the latest technologies into their services to support the teaching and research missions of the university. The website http://library.ttu.edu provides access to online resources, including numerous electronic journals and full-text and bibliographic databases covering a wide range of subjects.

As a charter member of the Texas Digital Library, the libraries make their digital collections available to Texas higher education students and faculty via the Internet through a consortium of research libraries. Work done by honors students, for example, can be shared with other campuses and universities worldwide.

The university offers a 1 credit-hour course (LIB 1100) to convey effective library research methods and strategies for scholastic success. The University Library is open 24/5 during each semester and 24/7 during final exam periods.

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Mail Services

MailTech, located at 144 Administrative Support Center (on Fourth Street), delivers incoming interdepartmental and U.S. mail and processes outgoing mail and commercial carrier shipments. Mail is delivered and picked up at most departments twice a day. Department-initiated special pick-ups are available upon request, as is information on USPS and commercial carrier rates and services. Campus mailing information, including guidance on addressing, use of campus mail, and a list of campus mail stops can be found on the website, www.physicalplant.ttu.edu/MailTech/. Rental boxes are available through the university ID office.

Copy/Mail at the SUB. Located in the Student Union Building, suite 100, Copy/Mail provides fast color and black/white copies, spiral binding, fax service, lamination, and general printing for university and personal use. Stamps may be purchased for individual use. Other mail services include international mailing, package shipping, and a convenient drop off location for prepaid UPS and FedEx mail. Copy/Mail is a receiving point for printing orders, including business cards, envelopes, brochures, postcards, posters, and official letterhead, as well as full-color printing and graphic design. FOP numbers are accepted for all printing and copying services. Contact: copymail@ttu.edu.

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Museum of Texas Tech

As an education resource for a diverse audience, the Museum of Texas Tech University collects, researches, and disseminates information about the natural and cultural heritage of local and related regions. It is accredited by the American Alliance of Museums and is located on the campus at Fourth Street and Indiana Avenue.

The building was completed in 1970 and contains over 250,000 square feet of galleries, research facilities, classrooms, work areas, and collection housing. The museum complex includes the main museum building, Moody Planetarium, Natural Science Research Laboratory, Diamond M Fine Art Gallery, Helen DeVitt Jones Auditorium and Sculpture Court, and Lubbock Lake Landmark facilities. A 40-foot mural, created in India ink by Peter Rogers, dominates the lobby. Galleries showcase permanent and temporary exhibitions drawn from the museum’s own collections and traveling exhibits.

The Moody Planetarium is a 71-seat and two wheelchair area auditorium with a full-domed digital mirror projection system. It has daily astronomy and laser programs for the public at 2:00 and 3:30 p.m., Wednesday through Friday; 10:30 and 11:30 a.m. and 12:30, 2:00, and 3:30 p.m. on Saturday; and 2:00 and 3:30 p.m. on Sunday.

A Master of Arts in Museum Science, including an optional specialization in heritage management, is offered as an academic component of the museum.

Although the chief source of funding for the museum staff and facilities is legislative appropriation, additional support comes from granting agencies. The Museum of Texas Tech University Association supports traveling exhibits. The education division of the museum conducts tours and programs throughout the year, including curriculum-based tours for public schools, public workshops and lectures, special events, and opening activities for major exhibitions. Volunteers from the community and Texas Tech are always needed and welcome. The museum is a military-friendly, Blue Star museum.

The museum is closed on Monday but open free of charge from 10 a.m. to 5 p.m. Tuesday through Saturday, 1 to 5 p.m. Sunday, and until 9 p.m. on the first Friday of every month.

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