Confidentiality
Ombuds Office staff members operate confidentially. That means we do not disclose who used - or did not use - the office. We make and keep the promise of confidentiality to the University community in the hopes that individuals will feel safe using our services. This confidentiality cannot be "waived" by users of the office because the privilege of confidentiality does not belong to users of the office. It belongs to the Office. In matters which become formal grievances or legal actions, the Ombuds Office staff will not testify - either for or against you. This is absolute and non-negotiable.
What will I gain by coming to the Ombuds Office?
- Insight into a complicated situation
- A clearer perspective of your issue or concern
- Enhanced ability to deal effectively with a problem
- Identification and clarification of options
- Effective communication skills to resolve interpersonal issues
What other services does the Ombuds Office provide?
- Suggesting changes in university policies and procedures
- Neutral observation during formal or informal meetings
Limits of Confidentiality
The Ombuds Office cannot guarantee confidentiality when:
- An Ombuds Office staff member is told by a user of the Office about the intent of an individual to harm him/herself or another or of potential injury or harm to a child or protected adult.
- An Ombuds Office staff member witnesses a crime.