Certified Public Manager Program
The 2023-2024 Program Schedule
Track 3: ORGANIZATIONAL AND PUBLIC COMMUNICATION
Session 1: September 29, 2023
Session 2: October 20, 2023
Session 3: November 10, 2023
Track 4: BUDGETING AND FINANCE
Session 1: December 1, 2023
Session 2: December 15, 2023
Session 3: January 12, 2024
Track 5: PERFORMANCE MEASUREMENT AND PROGRAM EVALUATION
Session 1: February 2, 2024
Session 2: February 23, 2024
Session 3: March 22, 2024
Track 6: INFORMATION SYSTEMS; ETHICAL DECISION MAKING
Session 1: April 5, 2024
Session 2: April 26, 2024
Session 3: May 17, 2024
Track 7: APPLIED RESEARCH PROJECTS
Session 1: June 7, 2024
Session 2: July 26, 2024
Session 3: August 9, 2024
About the Program
The Certified Public Manager (CPM) program is a nationally accredited, comprehensive management development program specifically designed for public-sector managers. Like similar programs in other states, our CPM program aims to address not only the unique challenges of the public management profession as a whole but also seeks to develop each participant's professional achievement goals. In this regard, the program integrates a two-pronged approach, focusing on theory and practice.
The program is administered by the Center for Public Service (CPS) at Texas Tech University and operates under the auspices of the CPM Program for Texas, which received full accreditation from the National Certified Public Manager Consortium in 1996. Upon successful completion of the CPM program, participants are entitled to use nationally recognized Certified Public Manager designation in recognition of their achievement and are eligible to become Fellows of the American Academy of Certified Public Managers. A statewide graduation ceremony is also held in Austin.
Program Focus
The CPM program focuses on practical management skills, taught primarily through example and group exercises. The CPS draws on local and national faculty resources for training. These resources are drawn from various applied professions, principally from the public sector, as well as academe. Because of the interactive nature of the training sessions and to ensure consistency and quality, the program is limited to 30 CPM candidates.
The CPM program, conducted in accordance with Consortium accreditation standards, is divided into seven segments, or "Tracks." The entire program consists of 21 total sessions spread over a year's period. While most assignments or activities are conducted during class times, CPM candidates are responsible for some outside assignments. In addition, a final written project designed to tie together the principal elements of the training is required. Candidates are also expected to complete elective management training of their choice, generally associated with membership in professional organizations or associations.
The overall format is designed to form a comprehensive and integrated practical management program that benefits both the CPM candidate individually as well as the organization that he or she serves.
Track Highlights
TRACK 1: HUMAN RESOURCE MANAGEMENT
Topics: Understanding the Benefits of Human Resources; HR Laws for Administrators (ADA & FMLA); Best Practices in Recruitment & Selection; Understanding Classification and Compensation Systems; Using Learning Theory to Improve Training and Development; Performance Appraisal: Diversity Management
TRACK 2: MANAGING FOR QUALITY
Topics: How to Assess Organizational Quality; Understanding Leadership Constraints; Leader Traits and Skills; Applying Motivation Theory to Analyze Performance Problems; The Basics of Organizational Change
TRACK 3: ORGANIZATIONAL AND PUBLIC COMMUNICATION
Topics: Principles of Communication; Social Media Strategies & Best Practices; Media Relations & Crisis Management; Effective Communication in Local Government; Roles of Public Information Officer; Effective Budget & Business Communication
TRACK 4: BUDGETING AND FINANCE
Topics: Fund Accounting Can Be Fun; Financial Statements: The Backbone of Integrity & Disclosure; Understanding Revenues & Expenditures; How Audits & Auditors Can Help You; Bonds & Public Bond Processes; Philosophies & Examples in Economic Development
TRACK 5: PERFORMANCE MEASUREMENT AND PROGRAM EVALUATION
Topics: What Measure Performance of Public Organizations; Performance Management Principles & Practices; Linking Performance Measurement to Mission and Strategic Plans; Understanding Survey Methods & Basic Statistics; Questionnaire & Question Construction; Applied Survey Workshop; Professional Writing; Legal Research
TRACK 6: INFORMATION SYSTEMS; ETHICAL DECISION MAKING
Topics: Computer Safety & Cybersecurity; Smart City; Emerging Technologies to the Public Sector (i.e., E-government); Advanced Application of MS Excel for Data Management; Application of GIS in Public Administration; Addressing Ethical Dilemmas; Developing Ethical Leadership; ICMA & TCMA Code of Ethics
TRACK 7: APPLIED RESEARCH PROJECTS
Topics: Overview of Writing a Research Paper; Development of a Major Research Project/Paper; Completion and Presentation of a Research Paper
The Center for Public Service
-
Address
Texas Tech University 120 Holden Hall Boston & Akron Streets, Lubbock, TX 79409-1015 -
Phone
806-834-3729 | Fax: 806-742-0850 -
Email
pols.cps@ttu.edu