Certified Public Manager Program
About the Program
The Certified Public Manager (CPM) program is a nationally accredited, comprehensive management development program specifically designed for public-sector managers. Like similar programs in other states, our CPM program aims to address not only the unique challenges of the public management profession as a whole, but also seeks to develop each participant's professional achievement goals. In this regard, the program integrates a two-pronged approach, focusing on theory and practice.
The program is administered by the Center for Public Service (CPS) at Texas Tech University and operates under the auspices of the CPM Program for Texas, which received full accreditation from the National Certified Public Manager Consortium in 1996. Upon successful completion of the CPM program, participants are entitled to use nationally recognized Certified Public Manager designation in recognition of their achievement and are eligible to become Fellows of the American Academy of Certified Public Managers. A statewide graduation ceremony is also held in Austin.
The CPM program focuses on practical management skills, taught primarily through example and group exercises. The CPS draws on local and national faculty resources for training. These resources are drawn from various applied professions, principally from the public sector, as well as academe. Because of the interactive nature of the training sessions and to ensure consistency and quality, the program is limited to 30 CPM candidates.
The CPM program, conducted in accordance with Consortium accreditation standards, is divided into seven segments, or "Tracks." The entire program consists of 25 total training days spread over a two-year period. While most assignments or activities are conducted during class times, CPM candidates are responsible for some outside assignments. In addition, a final written project designed to tie together the principal elements of the training is required. Candidates are also expected to complete elective management training of their choice, generally associated with membership in professional organizations or associations. (The latter requirement makes up Track 8, which is completed concurrently over the life of the program. Candidates signing up for Track 1 are automatically registered in Track 8 at no additional charge.)
The overall format is designed to form a comprehensive and integrated practical management program that benefits both the CPM candidate individually as well as the organization that he or she serves.
TRACK 1: HUMAN RESOURCE MANAGEMENT
Topics: Personnel Law for Administrators; Best Practices in Recruitment & Selection; Understanding Classification and Compensation Systems; Using Learning Theory to Improve Training and Development; Performance Appraisal: A Process We Love and Hate
TRACK 2: MANAGING FOR QUALITY
Topics: How to Assess Organizational Quality; Understanding Leadership Constraints; Leader Traits and Skills; Applying Motivation Theory to Analyze Performance Problems; The Basics of Organizational Change
TRACK 3: ORGANIZATIONAL AND PUBLIC COMMUNICATION
Topics: Principles of Communication; The Necessity of Rapport & Pacing to Enhance Communication; Communication Style Assessment (a self-assessment); Elements of Public Speaking; Critiqued Public Talks
TRACK 4: BUDGETING AND FINANCE
Topics: Fund Accounting Can Be Fun; Financial Statements: The Backbone of Integrity & Disclosure; Understanding Revenues & Expenditures; How Audits & Auditors Can Help You; Bonds & Public Bond Processes; Philosophies & Examples in Economic Development
TRACK 5: PERFORMANCE MEASUREMENT AND PROGRAM IMPLEMENTATION
Topics: Applied Research; Emphasis on Survey Methods & Basic Statistics; Questionnaire & Question Construction; Applied Survey Workshop; Performance Management & Performance Measurement Overview; Professional Writing; Legal Research; Public Relations Basics
TRACK 6: INFORMATION SYSTEMS; ETHICAL DECISION MAKING
Topics: Using the Internet for Research & Data Analysis; Understanding Microsoft Office Applications; Computer Safety & Security; Applying Emerging Technologies to the Public Sector (i.e., E-government); Building & Maintaining Websites
TRACK 7: APPLIED PROJECTS
Topics: Capstone Seminar Analyzing Uses of the CPM Program (includes program project & presentation); Organizational Innovation; Policy Analysis