University Printing Services Strategic Plan

Our Mission

University Printing Services promotes each student's learning experience by providing faculty, staff and students with creative graphic design and quality printing and copying services.

Our Vision

University Printing Services will strive to provide the highest standards of excellence in graphic design, printing, copying, and mailing services for the Texas Tech community. These services will support students, faculty and staff in the pursuit of quality education, meaningful research and effective publications.

Our Values

University Printing Services is committed to the values of:
  • Leadership
  • Excellence
  • Creativity
  • Efficiency
  • Exceptional Service
  • Mutual Respect
Learning Outcomes
  • Intellectual Growth
  • Effective Communication

Strategic Priorities, Goals and Benchmarks

Access and Diversity

Goal: University Printing Services supports the Texas Tech community in its goal to recruit, retain, and graduate a larger, more academically prepared, and more diverse student body by providing graphic design, printing, copying and mailing services.

  • Track jobs from departments and centers related to recruiting
  • Track jobs from departments and centers related to retention
  • Track jobs from departments and centers related to graduation
Human Resources and Infrastructure

Goal: Maximize available resources to recruit and retain a quality, diverse staff to support an optimal work environment.

  • Re-evaluate and restructure all staff positions to meet the demands of a changing graphics and print production industry.
  • Maintain annual benefits eligible staff turnover rate at or below 15%
  • Identify and report professional staff development and training
Undergraduate, Graduate and Professional Teaching and Learning

Goal: University Printing Services supports the Texas Tech community in its goal to enhance the undergraduate, graduate and professional student learning experience by providing graphic design, printing, copying and mailing services.

  • Track jobs from departments and centers that enhance the undergraduate, graduate and professional student learning experience
Graduate and Professional Education

Goal: University Printing Services supports the Texas Tech community in its goal to enhance graduate and professional education opportunities by providing graphic design, printing, copying and mailing services.

  • Track jobs from departments and centers related to enhancement of graduate and professional education opportunities
Engagement

Goal: University Printing Services produces high quality printed materials that support students, faculty and staff to their pursuit of providing a meaningful educational experience.

  • Define, identify and report the types of publications/projects produced.
  • Users survey for evaluation of product quality
Partnerships

Goal: University Printing Services will build strategic partnerships and alliances within the Texas Tech Community and other education enterprises.

  • Identify and report the number of project partnerships within the Texas Tech University System.
  • Meet or exceed Annual State Employee Charitable Campaign (SECC) goals.
  • Track involvement with independent school districts, community colleges and other universities