Frequently Asked Questions
- I was just accepted to Texas Tech, but I keep getting an “unmatched imported student”
errorOnce a student is accepted to Texas Tech, it can take up to 24 - 48 hours for the information to be imported to the RRO registration system. If you continue to see errors, please email email@example.com.
- I attended a Transfer Visit Day/Connect Tech/University Day/Raider Roadshow and I
have had a tour of campus. Why do I have to attend orientation?Events through the Office of Undergraduate Admissions are designed to help students and guests become better acquainted with Texas Tech. In order to meet with an advisor and register for classes, students must attend Red Raider Orientation in June or July.
- I am a distance learning student. Do I have to register for RRO?Distance Learning students (not taking any courses on the Lubbock campus) need to contact the primary academic advisor of the desired online program for assistance.
- I am an international student. What do I need to do for RRO?International students must attend Red Raider Orientation. Some students may also need to check-in with International Affairs. For more information, visit the Office of International Affairs site.
- What happens if I don't register for a Red Raider Orientation session and I show up
in Lubbock for orientation?You must be registered for an orientation session in order to meet with an academic advisor and register for classes. For available sessions, log on to the orientation registration system.
- I need to cancel my orientation. What do I do?Red Raider Orientation must receive a cancellation form in order to cancel a reservation and issue any refunds attached to the reservation. This form can be faxed to 806-742-0138 or emailed to firstname.lastname@example.org. Refunds take 10 to 14 business days and will be refunded to the credit card used to make the payment.
- Do I have to pay the $150 RRO fee before I submit my reservation?The RRO fee is applied to your tuition bill and cannot be paid in advance. The only fees that are paid before orientation are guest fees or the fees associated with staying the night before or after RRO.
- Where is my RRO confirmation email?
Selecting a Session Date
- Can I see the session dates before I log-in to register?Due to the limited amount of seats per major in each of the sessions, students must log-in to the registration system to see available dates.
- Can I switch my session dates after I have already registered?Yes. To change an orientation date, log back into back into the RRO registration system, click on the "Dates" tab, and choose an available session. Be sure to click "Save and Continue" or "Save and Exit Reservation" so the changes are saved
- If I change my major after I have already registered for RRO will I have to pick a
new session? No, major changes do not require a session change. It may take up to 48 hours for the new major to appear in the system.
- Can I be placed on a waitlist for an RRO session that is full?There is not a waitlist for RRO. Students can log in to check if any previously closed sessions have availability.
- I have transfer credits coming and I will have more than 30 by the start of summer.
Can I register for a One-Day session? Transfer students with less than 30 hours cannot register for a One-Day Transfer session. Once final transcripts are evaluated by the Registrar’s office and the credits are submitted to the RRO registration system, the One-Day Transfer session options will become available.
- I submitted my final transcripts and I have completed 30 credit hours (or more). Why
am I not able to select a One-Day Transfer session? Transfer students who have submitted transcripts and the RRO registration system does not reflect the total number of credits expected should contact the Office of Admissions to check the status of transfer credit.
Once final transcripts are evaluated by the Registrar’s office and the credits are submitted to the RRO registration system, the One-Day Transfer session options will become available.
- I am bringing more than 30 hours of dual credit with me from high school. Can I register
for a One-Day session? The 30-hour requirement to register for a One-Day session is based on hours earned POST-high school. If students are admitted to Texas Tech directly from high school, the Two-Day session is required. Although these hours won't meet the Red Raider Orientation requirement, these credits can still be applied toward your degree from Texas Tech University.
Guest Registration (Two-Day Sessions ONLY)
- Do I have to pay the guest fees before I submit?If you submit your RRO reservation without paying your guest fees, then your reservation status is considered incomplete. We suggest submitting your RRO reservation without adding any guests so you are guaranteed your spot in your RRO session. You can always add or remove guests later.
- How do I remove a guest?Log back into the RRO reservation system (the same way you registered for your session) and go the Guests tab. Hover the mouse over the area with the guest information and click in that area; it will open up that guest's information. Scroll to the bottom of this page and click the "Delete" button to remove this guest. Guest information can also be edited, if desired.
- What if I paid for my guests and they have decided not attend?After a guest is removed from the reservation, the registration system will show a credit on the account. Refunds take 10 to 14 business days and will be refunded to the credit card used to make the payment.
Travel and Accommodations (Two-Day Sessions ONLY)
- I need to test for TSI. Do I have to come early?Yes, it is necessary to arrive early to ensure ample time to complete required testing. The Texas Success Initiative testing is vital in making sure you are able to register for classes at RRO. There are a limited number of testing locations in Texas that will test for TSI. If students identify a campus in the hometown area that will allow Texas Tech students to test and send the scores to Texas Tech prior to the selected orientation date, this is a recommended option.
Students and guests may select an early arrive or late departure night for the residence halls in the orientation registration system. The fee for extra nights to stay in your assigned residence hall is $19 per night.
- I am traveling to RRO. What if I need to stay the night before RRO or the night after?Students and guests staying on campus are guaranteed one night's stay the evening of Day 1.
Students and guests staying on campus may select an early arrive or late departure night for the residence halls in the orientation registration system. The fee for extra nights to stay in your assigned residence hall is $19 per night.
- Can I just show up on the second day of RRO?No, all students are required to arrive for check-in and participate on Day 1 of the selected session in order to meet the orientation requirement. If students arrive on Day 2, there will not be an opportunity to meet with an academic advisor and register for classes.
- Do I have to stay on campus during RRO?All students attending a two-day orientation are required to stay on campus for the duration of the orientation program. Staying on campus provides you with an excellent opportunity to engage with your peers and become familiar with our community.
- Do I need to bring anything for my room at RRO?RRO will provide linens, a large blanket, a pillow, and towels for each student in the room. Students and guests are welcome to bring extra blankets or pillows for comfort. It is also recommended to bring a pool towel for the event at Student Recreation Center on the evening of Day 1.
- Can I stay with my roommate for the fall during RRO?The room assignments for orientation housing are randomly assigned and prepared before the start of orientation.
- My friend and I are coming to RRO together. Can we stay in the same room?The room assignments for orientation housing are randomly assigned and prepared before the start of orientation.
- My parents are staying on campus for RRO. Can we stay together?Parents and guests that have chosen to stay on campus during RRO will have rooms prepared for them in Talkington Hall. Student rooms will be at Hulen-Clement. We recommend parents stay in their rooms at Talkington and students stay in their room at Hulen-Clement for the one evening spent in the residence halls during orientation.
- Can I park on campus during orientation?Yes, guests and students can park in designated spaces on campus during orientation. All vehicles that will be on campus during RRO must be registered online. RRO will provide a link, via email, to the vehicle registration system a week prior to your session.
THIS IS NOT THE SAME AS REGISTERING YOUR VEHICLE FOR THE YEAR. THIS IS DONE Separately through Parking Services.
- Can I park in handicap parking?Students and guests with a handicap permit displayed in their vehicle's window, can park in any handicap space on campus. However, the vehicle needs to be registered through the orientation parking link that will be provided in an email before orientation.
- Why is my major listed as Pre-engineering?Students who do not meet the assured admission requirements but are still admitted to Texas Tech University are initially admitted to the Pre-Engineering Program.
While in pre-engineering, you will enroll in normal university core curriculum and engineering math courses. Pre-Engineering students benefit from the highly personal, success-oriented, and career-focused advising provided by University Advising during your first academic semesters at Texas Tech.
To change into Foundational Engineering after your first semester, students must have a minimum cumulative GPA of 2.5 on at least 12 hours of Texas Tech coursework that is included in the foundational curriculum.
- What is Foundational Engineering?
All new students who met assured admission requirements are admitted to the Whitacre College of Engineering. During your first year, you will initially work to complete a foundational engineering curriculum within your emphasis area.
Although your major will be listed as "Foundational Engineering" during your first year, you will still work toward your engineering emphasis area: Chemical, Civil, Computer, Construction, Electrical, Environmental, Industrial Mechanical, Petroleum Engineering or Computer Science.
- I wanted to major in Business, but my major is listed as Undeclared or another major.
Can I switch back to Business?
Admission to Texas Tech University does not guarantee admission to the Rawls College of Business.
All business majors have enrollment restrictions for incoming first year students (see below). If you applied to a business major and did not meet the assured admission requirements, you were either admitted into your second major choice or as an undeclared student. And, if you still want to pursue a degree in business, don't worry; many TTU students apply to these restricted majors after their first year.Assured Freshman Requirements
Students graduating from an accredited high school who have the required combination of high school class rank and college entrance test scores indicated below will admitted into the COBA Pre-Business program.
Top 10% No Minimum First Quarter (Excluding top 10%) 25 1140 Second Quarter 28 1230 Third Quarter 29 1270 Fourth Quarter Restricted ACT composite score; SAT sum of critical reading and math; writing portions of both tests are required, but not used in determining assured admission. We combine the highest SAT critical reading and math scores from multiple test dates.
Students transferring into the Rawls College of Business from another institution must have taken a minimum of 12 credit hours and have a 2.75 transfer GPA.
- What is a "COBA" major?In order to ensure student success, the Rawls College of Business Administration (COBA) has established minimum requirements and expectations for undergraduate business students. All students will be classified as COBA Pre-business students until they have successfully completed the Lower Division Coursework with a minimum cumulative 2.75 Texas Tech GPA. Students will then apply to a specific major within the Rawls College of Business.
- I want to be a Nurse. What should my major be?Pre-Nursing is considered a designation at Texas Tech University; it is not a major. Students designated as Pre-Nursing are advised by Pre-Professional Health Careers and will take the prerequisite nursing courses at Texas Tech in order to apply for admission to the School of Nursing at the Texas Tech Health Sciences Center (or other nursing program) to complete their degree.
- What is Pre-Advertising, Pre-Electronic Media, Pre-Journalism, Pre-Media Strategies
or Pre-Public Relations?All students interested in earning a bachelor's degree in the College of Media and Communication, including transfer students, are initially placed into pre-major status. The pre-major serves as an opportunity for students to gauge preparation for more advanced courses. You will work with your academic advisor to meet the requirements to be fully admitted into your major.
- I want to be a coach or work in the health and fitness industry. What should I major
in?The College of Education is now offering three new programs for students interested in coaching careers. A degree in Multidisciplinary Studies with a Minor in Coaching prepares students to teach math or science at the middle school level, grades 4 – 8, and gain the skills necessary for coaching in all sports. Multidisciplinary Science with a Minor in Coaching prepares students to teach Biology at the secondary level, grades 8 – 12, while gaining necessary skills for coaching sports in high school.
**Prior to Red Raider Orientation, you will need to verify only your major. During RRO, you can work with your Academic Advisor to declare a minor.
A second major option is Exercise and Sport Science, through the College of Arts & Sciences. This degree prepares individuals for professional careers, advanced graduate study, and entry into allied health programs (e.g., physical therapy, occupational therapy, medical school). Students majoring in Exercise & Sport Science may choose from one of four tracks: Exercise & Health Promotion, Exercise Science, Physical Education Teacher Education, or Sport Management.
- I am in the Honors College. Why does my "college" and major say something else?The Honors College curriculum is completely independent of your major. The Honors College offers honors courses throughout the various academic colleges and majors at Texas Tech. Therefore, students of all majors can participate in the Honors program. If you are accepted into the Honors College, your College listed within the RRO Registration System and on the Admitted Student Dashboard will be associated with the academic major you chose on your ApplyTexas admissions application.
There is no "Honors" major. Students enroll in an academic program in a college of their choice AND they enroll in the Honors College at the same time; so most Honors students have dual enrollment in two colleges. The Honors College offers one major, Honors Arts & Letters (HAL) and one minor, Environment and the Humanities (EVHM). Students in the HAL program enroll only in the Honors College.
Students who apply to the Honors College at Texas Tech University will have a primary academic advisor in the College of the major they are pursuing, AND will also have an Honors College advisor who will help guide them in selecting courses to meet the Honors requirements. At Red Raider Orientation, you will meet with both your primary academic advisor and your Honors College advisor.
If you have questions about the Honors College, please email email@example.com or call (806) 742-1828.
- How do I change my major?
Before you request to change your major, make sure to read the above answers to some frequently asked questions and to learn about a few major restrictions.
To change your major, please send an email firstname.lastname@example.org. Include your full name, date of birth, your current major and the new major you would like to declare. Please allow up to 48 hours to process this request. Once your major has been updated, you will be able to view your new major at the top of the Admitted Student Dashboard and inside the RRO Registration System.
Please note: It may take up to 48 hours for any major change requests to appear in the RRO registration system.
- What is a Registration Hold?An important part of Red Raider Orientation is meeting your academic advisor and registering for classes for the Fall semester. However, before you can register for classes during orientation, you must clear any registration holds. We STRONGLY encourage you to take care of any registration holds you have prior to your RRO session to help ensure a smooth advising and registration process. A hold is placed on your record to indicate that an action is needed. Academic and administrative offices can place holds on a student's account for many reasons. You can view your holds when you log into the RRO registration system. Your holds, if any, are listed under the Questionnaire page, in the Student Information section. Below, we have listed some common holds you may encounter as a new student and instructions on how to take care of these holds.
- TSI Hold New Student (TR) – Registrar's Office
The Texas Success Initiative (TSI) is a state mandate that requires students to be assessed in reading, writing and math skills prior to enrolling in college, and to be advised based on the results of that assessment. The TSI Hold New Student is a temporary hold placed on a student account until the TSI Compliance Office has had a chance to review your files.
Action to take:
No action is required to remove this hold. Once your records have been reviewed by the TSI Compliance Office the hold will automatically be removed if you are considered TSI Complete or will be replaced with a TSI Testing Hold.
You should check back to see if testing is required, as indicated by a TSI Hold for a specific test (see below).
If you think you might be complete, you can review the TSI Exemptions to find out if you will have to take the TSI Assessment test. If you are not exempt, you must take the TSI Assessment test.
- TSI Hold (TR) – Registrar's Office
The Texas Success Initiative (TSI) is a state mandate that requires students to be assessed in reading, writing and math skills prior to enrolling in college, and to be advised based on the results of that assessment. For students enrolling without a TSI Exemptions, they will be required to take the TSI Assessment, to measure proficiency in the basic areas of study for fulfillment of the TSI requirement.
The TSI Student Compliance Office will place a registration hold on any student who requires testing. A student may have one of several TSI Holds depending on which areas require testing:
- Math (M)
- Writing (W)
- Reading (R)
- Math and Writing (M/W)
- Math and Reading (M/R)
- Reading and Writing (R/W)
- All (M/W/R)
Your hold might be followed by "em" and a date. This indicates that the Registrar's Office sent you an email on the date indicated to inform you about any required TSI testing.
Action to take:
The TSI Assessment exam is a state approved test for TSI compliance. This test is offered daily throughout orientation. You may come as a walk-in between 8 a.m. and 1 p.m. Seating is limited, but you will be worked into a testing lab as soon as a seat is available. You must take the exam before you can register for any classes.
All students needing to take the TSI Assessment are STRONGLY encouraged to test PRIOR to Red Raider Orientation. This may mean you need to arrive a day before your scheduled RRO session.
The TSI Assessment test is offered at the Academic Testing Services at TTU. Be sure you bring your driver's license and your payment with you to the test.
If you think you might be exempt, you can review the TSI Exemptions to find out if you will have to take the TSI Assessment test. If you are not exempt, you must take the TSI Assessment test.
Steps to follow for TSI Assessment testing:
- Take the TSI Pre-Assessment. The pre-assessment can be taken at home.
- The TSI test is administered in 214 West Hall.
- Visit http://www.depts.ttu.edu/testing/tsi_assessment.php to see testing dates and times.
- Pay $50.00 check, money order or credit/debit card.
- Present a valid government issued picture I.D. such as a license or passport.
For more information, please visit the Texas Success Initiative website.
- TSI Needs Advising (TR) – Texas Success Initiative
If you do not pass the Texas Success Initiative Assessment and do not meet one of the exemption requirements, the TSI Needs Advising Hold is placed to ensure students are registered in the appropriate developmental courses and that compliance with the Texas Higher Education Coordinating Board is being met.
Action to take:
When you attend Red Raider Orientation, you will meet with a TSI Advisor. During check-in at your RRO session, you will receive information with an appointment to meet your TSI Advisor. You MUST attend this TSI Advising session, in addition to your academic advising session, in order to register for classes.
- Meningitis Vaccine Requirement (TR) - Student Health
Every student must be immunized for Measles-Mumps-Rubella (MMR) and Meningitis or qualify for an exemption.
- For more information on the Meningitis vaccine or exemptions, please visit the Meningitis Requirement page.
- For more information on the MMR, please visit the Student Health Services Immunization page.
Action to take:
Records can be submitted to Student Health Services by:
- Fax: 806-743-1071
- Mail: Student Wellness Center | 1003 Flint Ave. | Box 43095 | Lubbock, TX 79409
- In Person: Student Wellness Center | 1003 Flint Ave. | Lubbock, TX 79409
PLEASE NOTE: WRITE YOUR TEXAS TECH "R" NUMBER AND THE SEMESTER YOU ARE ENTERING TEXAS TECH (FALL 2014) ON YOUR SHOT RECORD BEFORE SUBMITTING IT.
- Housing Form E (TR) – University Student Housing
Students with fewer than 30 college hours, excluding dual credit or credit by exam, are required to live on campus unless exempted by University Student Housing. The "Housing Form E" registration and transcript hold is placed on a student's account when the student does not meet the criteria for an exemption from the residency requirement and has not yet signed up for on-campus housing.
Action to take:
To remove the hold, you must either show proof of your off-campus eligibility by fulfilling one of the exemption requirement categories listed in OP 30.25 OR sign up for a room on-campus using the Priority Room Selection system. To learn more, visit the University Student Housing website.
For questions, please contact TTU Housing at email@example.com.
- Academic Advising Holds
Academic Advising Holds prevent the student from enrolling in classes until the student receives academic advising, and vary by major. Students must meet with their advisor prior to class registration so that the student's program can be discussed and course recommendations can be made.
Action to take:
Attend your scheduled Red Raider Orientation session to meet with your academic advisor. No action prior to RRO is required.
- Academic Orientation Hold (TR) - Red Raider Orientation
All incoming students will have an Academic Orientation Hold. This is the only hold that cannot be removed prior to your orientation session.
Action to take:
This hold will be removed when you attend a Red Raider Orientation session.
- Where will orientation take place? What is the schedule?Red Raider Orientation will take place on the Texas Tech University campus, primarily in the Student Union Building (SUB). Students will also spend time at their respective academic colleges for advising. A complete schedule will be provided to students and guests at RRO.
- What will my parents do during RRO? Will we be together the whole time?There will be sessions for students only, for guests only, and some for both students and guests. Students and guests will be provided a schedule that outlines each session.
- Can I sign up for Housing/dining plan/parking at RRO?Yes, all of these departments will be at RRO during the Resource Fair. However, we suggest trying to take care of these items before arriving at RRO. Check the Admitted Student Dashboard for a list of all items to complete prior to attending RRO.