Texas Tech University

FAQs

What are AlcoholEdu® and Haven®?

AlcoholEdu® is an online, research-based alcohol responsibility program that provides a tailored educational experience focusing on the impact of alcohol on the mind and body.

Haven® is an online program addressing the critical issues of sexual assault, relationship violence, stalking, and sexual harassment – among students, faculty and staff.

Who takes AlcoholEdu® and Haven®?

All new students (first-years and transfers) are required to complete the course.

What is the course process?

For AlcoholEdu®, the course process is as follows:

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For Haven®, the course process is as follows:

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When I enter my eRaider username and password, I see a blank screen or receive an error message. What should I do?

  1. Clear your browser's cache and cookies.
  2. If doing this does not work, you will need to try and login using a different browser from the one you're currently using.
  3. If you are still unable to login successfully, you will have to login from another computer, as this issue is specific to the computer you're currently using.

When will the courses be available?

Both courses are available now. You may login here.

I am a transfer student. Do I need to complete AlcoholEdu® and Haven®?

Yes, all incoming students are required to complete the courses.

What will happen if I do not complete AlcoholEdu® and Haven® course?

If you do not complete Part 2 of the courses, a hold will be placed on your ability to view your final grades.

Can you tell me where on campus I can use a computer to complete AlcoholEdu® and Haven®?

Computers are available through the ATLC. Visit http://www.depts.ttu.edu/itts/labs/ for more information. Some colleges and departments also have labs for student use.

I am having technical problems, what should I do?

Should you experience any difficulties or require support, the AlcoholEdu® Online Technical Support Center is available 24 hours a day, 7 days a week. Go to http://www.everfi.com/register and simply click on the "Help" button located at the bottom of the page or call 1-866-384-9062. You do not need to be logged into the course to access the Help Site.

I am not sure if my computer meets the technical requirements to support the course.

Click here to view the minimum system technical requirements. If you do not have ready access to a computer that meets the minimum technical requirements, you may try using a computer at a local library, copy center or community center.

I would like to speak to someone at Texas Tech regarding the course. Who should I contact?

Dr. Kimberly Simón
RISE@ttu.edu
806-742-2110

Contact

AlcoholEdu® & Haven®