Texas Tech University

Make a Referral

When Should You Refer to the SCC?

You may find yourself in situations where it would be better for the student if you referred them to the SCC. Circumstances that may indicated that a referral is necessary may include the following:

  • The problem is more serious than you feel comfortable handling.
  • You have helped as much as you can and further assistance is needed.
  • You think your personal feelings about the student will interfere with your objectivity.
  • The student admits that there is a problem but does not want to talk to you about it.
  • The student asks for information or assistance that you are unable to provide.

How Do You Make a Referral to the SCC?

When faculty or staff members decide to refer a student to the SCC, we recommend that they speak to the student in a direct, straightforward manner in which concern for the student's welfare is demonstrated. We also recommend that faculty and staff make it clear that this referral to the SCC is based on observations of the student's behaviors.

Students should make their own appointments if possible. However, you can assist this process by walking the student over to the SCC at 201 Student Wellness Center during regular business hours (Monday through Friday 8:00 am to 5:00 pm).  Alternatively, you may offer the student immediate use of your phone.  The student can call 806-742-3674 to schedule an appointment at the SCC. The receptionist will arrange an initial assessment appointment with a therapist as soon as possible.  

Immediate Care:

If you or the student think the matter is an emergency, the student can meet immediately with the SCC on-call crisis therapist. If the student is in crisis, you may decide to accompany the student to the SCC (201 Student Wellness Center).

It is important to remember to take all suicidal/homicidal expressions seriously!! An SCC crisis therapist is available between 8 a.m. and 5 p.m. Monday through Friday. After-hours concerns should be directed to Campus Police (806-742-3931) or to the Texas Tech Crisis HelpLine (806-742-5555).

Confidentiality of Services:

It is very important for faculty and staff to understand that all SCC contacts with students are confidential. Information about SCC contact with students cannot be released except upon a student's written request, in circumstances which would result in clear danger to the individual or others, or as may be required by law. Texas Tech University Student Counseling Center strictly adheres to this policy, which is in accordance with Texas state law.

If you are wondering about the student's follow-through with the referral, we recommend that you contact the student directly, as without the student's written permission, we cannot tell you whether the student has made an appointment or not.

You are welcome to share information regarding a student with SCC staff. However, SCC staff must abide by the above guidelines and will not be able to respond without the student's consent.

What Services Does the SCC Provide Following the Initial Assessment Appointment?

  • Individual therapy
  • Couples therapy
  • Group therapy
  • Referrals for additional services

All services are voluntary, confidential and covered by Student Service Fees.
Services are provided by licensed psychologists and supervised graduate therapists.

What Other Services Does the SCC Provide?

  • Outreach presentations and workshops
  • Consultation with faculty/staff
  • Training for pre-doctoral therapists

Contact Information

201 Student Wellness Center
Monday through Friday 8:00 am to 5:00 pm
Phone: 806-742-3674

Student Counseling Center