TTU Home Student Counseling CenterStudent Counseling Center

Student Counseling Center Strategic Plan

Student Counseling Center
Strategic Plan
Revised August 2010


MISSION STATEMENT

The Student Counseling Center (SCC) promotes student success.

VISION

The Student Counseling Center (SCC) aspires to American Psychological Association standards of excellence in practice for its provision of student psychological services and accreditation standards for clinical supervision of professionals-in-training.

VALUES

• Respect for diversity and individuality;
• The importance of balancing academic, personal, and social pursuits;
• The integrity and responsibility of individual choice;
• Self-knowledge and self-efficacy; and
• Advocating for social justice and human dignity.
LEARNING & ENGAGEMENT OUTCOMES
Holistic Wellness:  The SCC will promote the holistic wellness of the TTU student population by providing programs, facilities, and/or services which contribute to healthy emotional, physical, mental, and academic development.  Assessed via: 1) Student Evaluation of Services; 2) Student evaluations of various Outreach Programming events; 3) Student Needs Assessment (completed every 5 years)
Goal 1.  Access and Diversity: Increase awareness of the availability of psychological services for all students, and increase services to and understanding of the broad spectrum of our diverse campus community.
Key Performance Indicators:

Objective 1.1: Provide comprehensive access to SCC services and increase campus-wide awareness of mental health services. (for Key Performance Indicator #1)

Strategies:

Goal 2.  Human Resources and Infrastructure: Increase and use resources to recruit and retain quality staff to support an optimal work environment.
Key Performance Indicators:

Objective 2.1: Recruit and Retain a High Quality Professional Staff. (for Key Performance Indicator #1)
Strategies:

Objective 2.2: Enhance efficiency of departmental clinical procedures (for Key Performance Indicator #1)
Strategies:

Objective 2.3: Update and Maintain Computer Hardware/Software and Audio/Visual Equipment to Provide Necessary Clinical Services (for Key Performance Indicator #2 and #3)
Strategies:

Goal 3.  Teaching and Learning: Enhance the undergraduate and graduate student learning experience by implementing nationally recognized standards in departmental services, programs and facilities.
Key Performance Indicators:

Objective 3.1: Maintain highest standards for professionalism, service delivery, and agency functioning. (for Key Performance Indicator #1)

Strategies:

Objective 3.2: Provide Quality Services Learning Experience in Counseling Center Practices for Texas Tech Graduate Practicum Students. (for Key Performance Indicator #2)
Strategies:

Goal 4.  Engagement: Provide mental health services and educational outreach opportunities that contribute to student learning and critical thinking, and that benefit the student body and campus community.
Key Performance Indicators:

Objective 4.1: Address Mental Health and Adjustment Concerns Relevant to Student Academic Performance and Retention. (for Key Performance Indicator #1)
Strategies:

Goal 5:  Partnerships: Build strategic partnerships and collaborations with local and campus community.
Key Performance Indicators:

Objective 5.1:  Establish collaborative alliances with campus community to facilitate the provision of holistic wellness services to students and to increase student retention. (for Key Performance Indicator #1)
Strategies: