Texas Tech University

Meet Our Staff


Senior Director -
Support Operations For Academic Retention
Raider Ready 

Dr. Kiser is the Senior Director of Support Operations for Academic Retention (SOAR) and Raider Ready. She received her Bachelor of Science, Master of Arts, and Doctorate of Education at Texas Tech University. Dr. Kiser has worked with Texas Success Initiative for five years before becoming Director of SOAR in May 2009. Currently, Dr. Kiser manages Raider Ready and four programs within the department of SOAR; The Learning Center, Supplemental Instruction, Texas Success Initiative, and Programs for Academic Development and Retention. Dr. Kiser has worked at Texas Tech University for 17 years. Dr. Kiser is an active CASA volunteer for ten years, loves Red Raider sports and Texas Tech University, and she will always be a Red Raider! Wreck'Em Tech!


Patrick Bohn 

Associate Director - Learning Center

Patrick Bohn is the Assistant Director of The Learning Center within the SOAR department. In his position, Patrick is responsible for the day-to-day operation of The Learning Center and its tutors. Patrick loves working with students in several different capacities. He previously worked for the Recreational Sports Department (2004-2007). Patrick received his BA in Business Administration from Washington State University in 2002 and his MS in Sport Management from the University of Kentucky in 2004. He is currently pursuing his Ed.D in Higher Education here at TTU. He enjoys spending time with his wife and two young children when he is away from the office. He is an avid college football fan!


Scott Shahan

Lead Advisor - Support Operations For Academic Retention

Scott Shahan is the Lead Advisor of the SOAR department. He received his BS from Tarleton State University and has served with the military for over 20 years. Scott has experience in teaching and advising and looks forward to bringing his experiences and knowledge to the SOAR department and the students of Texas Tech. Outside of the office he enjoys spending time with his wife, working out and serving the community. He is looking to gain a higher education by pursuing his Master's degree here at Texas Tech University.


Alicia Rosas

Academic Specialist - Support Operations For Academic Retention

Alicia received her Bachelor of Science in Community, Family, and Addiction Sciences from Texas Tech University. During her undergraduate, Alicia worked as an academic tutor in the TECHniques Center, helping students with learning disabilities. Outside of work, she volunteers with numerous nonprofit organizations, including Extreme Youth Leadership and Lubbock's own Hub City Veg Community. Outside of work, Alicia enjoys outdoor activities, reading, and cooking.

Alicia Headshot

April Hargrove

Senior Business Assistant - Support Operations For Academic Retention

April received her Associates of Arts from South Plains College. April was born and raised right here in Lubbock Texas and doesn't have any plans to leave the Lone Star State. April hopes to finish her Bachelor's degree while working for SOAR. In her spare time April loves to read, watch movies, play pool, and spend time with her 2 sons and husband.

April Hargrove

The Learning Center