Texas Tech University

Student Affairs - COVID19

We are here for you 

Resources & Support

Welcome to the Student Affairs COVID-19 Resource and Support page. During this unprecedented time, the phrase 'Raider Power' represents our collective resiliency as a Red Raider Community. Student Affairs is transitioning our programs, services, and some events online to continue to engage and support you. Our staff has gathered valuable resources that may be of interest to you and are available on this page to assist you as we move forward as a Community.

Below you will find links to all departments with information related to access of services and program/event updates. At this time, all departments will remain open and students may utilize services, you can contact each department via phone or email.

If you are in need of immediate assistance, please call (806) 742-2984 or email deanofstudents@ttu.edu. Given the evolving nature of COVID-19, please check this page for updates.

For all current TTU updates for COVD-19, please visit the main university page for the most recent updates. 

For additional information and updates for COVID-19, see the TTU Health Science Center page.

Student Affairs

Student Affairs Department Updates & Links

Student Affairs Department access of services and program/event updates

Below you will find links to all departments with information related to access of services and program/event updates. At this time, all departments will remain open and students may utilize services, you can contact each department via phone or email. If you are in need of immediate assistance, please call (806) 742-2984 or email deanofstudents@ttu.edu.

Student Affairs Department Updates & Links

  •  Center for Campus Life
    • Raider Red's Food Pantry will remain open, please visit their website for access information. 
    • Student Organization and Fraternity and Sorority Life staff are available. "As a reminder, the Governor of Texas and the Lubbock mayor have mandated that groups of 10 or more cannot meet in person for the foreseeable future. However, even for meetings fewer than 10 people, we discourage your group from meeting in-person due to the changing nature of this health crisis. The University recommends that you consider using telephone and video conferencing instead of face-to-face meetings, if available, during this situation. Please note, these guidelines are subject to change as the situation evolves."
    • Student Organization Awards Reception has been canceled. You may still nominate student organizations, leaders and advisors here
    • Student Involvement Programs and trainings will be moved online. 
    • Spirit Programs have canceled practices and competitions. Tryout information may be found here
    • Red to Black Peer Financial Coaching will conduct one on one coaching sessions via Zoom. 
  • Office of Student Conduct
    • All Student Conduct reports may be filed here
    • All scheduled meetings will take place via phone or Skype.
  • Office of the Dean of Students  
  • Office of LGBTQIA Education and Engagement
    • All in-person programs planned through May 15 have been canceled or postponed
  • Parent and Family Relations
  • Risk Intervention and Safety Education (RISE)
    • The RISE Office is continuing operations remotely throughout the period of online course delivery. You can keep up with RISE on social media @TTURISE and find updates about RISE resources and programs during COVID-19 on our website. Contact RISE via RISE@ttu.edu or (806) 742-2110.
    •  The Crisis HelpLine (806.742.5555) is operational 24 hours a day, 7 days a week, no matter if you are physically in Lubbock or somewhere else.
    • RISE is currently recruiting paid Peer Educators for the 2020-2021 Academic Year. For more information, go to our Peer Educator website or email us at RISE@ttu.edu.
    • If you have requested a RISE workshop, or would like to request a workshop, RISE is offering online workshops via a link that you can send to participants. For more information, email us at RISE@ttu.edu.
    • If you are a Raider Restart participant, or need to complete any other Office of Student Conduct sanction facilitated by the RISE Office, we are available to facilitate those requirements remotely. Please contact raiderrestart@ttu.edu for details or be responsive to your TTU email for instructions.
  • Student Disability Services
    • Students can continue to reach out directly to their individual Academic Counselor via email. Counselors will be responding to emails daily. New students who wish to apply for services can do so using the online application (depts.ttu.edu/sds). All applications will continue to be processed on a daily basis. Deadline for applications for accommodations for the spring semester is Friday, April 24th.
  • TECHniques Center
    • Students will continue meeting with their tutors at the regularly scheduled time via Skype. Please contact your Academic Counselor for any questions or additional guidance you may need. Students can also access the Student Disability Services website (depts.ttu.edu/sds) for directions on how to install Skype free of charge onto their laptops or iPads.
  • Student Counseling Center
    • In-person counseling services are not available at this time. Current clients should be in contact with their therapist to discuss treatment options. Students residing in Texas who would like to initiate on-line services with the SCC, please call the Student Counseling Center (806-742-3674; M-F 8:00-5:00) for further information. The Texas Tech Crisis HelpLine (806-742-5555) remains available 24/7 for any student in immediate mental health crisis.
  • Student Government Association
    • Student Government Association will continue to serve students and members of the TTU community remotely. Answers to most questions can be found on the SGA website, www.sga.ttu.edu. Feel free to call us (806) 742-3631 or email sga@ttu.edu
    • Student Senate will continue to meet remotely via Skype and online communication networks. We encourage student to email their senators for assistance as needed.
  • Transition and Engagement
    • Red Raider Orientation will offer a fully online, virtual orientation experience in place of the on-campus program for summer 2020. Updates on RRO will be provided via email, our website, and social media. 
    • As of now, Red Raider Camp will continue as scheduled. Any updates on RRC will be provided via email, our website, and social media. 
    • As of now, the Raiders Who Rock banquet has been cancelled. We will be honoring our nominees online via our website and on social media. 
  • University Career Center
    • Events: Please see the website for information on cancellations/postponed events. 
    • Webinars: All webinars will continue as scheduled. See the full schedule here.
    • Appointments: All services will continue to be available to TTU students and alumni via phone or video.  Call (806) 742-2210 to set up an appointment.
  • Student Legal Services
    • Client Services: Students can receive consultation services via telephone appointment by calling our office to schedule an appointment.
    • Docketed Court Appearances: All currently scheduled court appearances will continue pursuant to local official guidelines.

Student Academic Resources

Texas Tech University Resources

  • Office of the Provost for questions related to any of the following subjects, please see theAcademic Affairs FAQs page on the Provost's website
    • Course delivery
    • Student Employment
    • Thesis/dissertation defenses
    • Internships/practicums/student teaching
    • Academic advising
    • Student support resources
    • Drop/withdrawal information
    • Grading, including final examinations
    • Students called up for military service
  • Student eLearning Resources
    • Resources for online learning
  • The Learning Center
    • Peer tutoring resource
  • Textbooks
    • Information on accessing online textbooks
  • Loaner laptops, cellular hotspots, webcams, and headsets
    • The TTU IT Division has a limited number of loaner laptops, cellular hotspots, webcams, and headsets available for checkout for the remainder of semester term to those who are in the vicinity of the TTU campus and are experiencing equipment or connectivity issues. Affected faculty, students, and staff should make their requests by emailing verify.ithelpcentral@ttu.edu and providing your phone contact information, TechID (R#), and needed equipment.
    • For loaner equipment pickup, we have established a drive-through, touchless process on the TTU Lubbock campus. Each individual must provide a government issued photo ID (or Raider Card). We will schedule pickup arrangements. Loaner equipment will be distributed on first come, first served basis until the equipment pool is depleted.
    • For any questions or additional information, please contact IT Help Central at (806) 742-4357 (HELP) or via email at ithelpcentral@ttu.edu.
  • Access needs - students needing assistance with accessing courses should contact their Academic Dean's office or the Office of the Dean of Students 
  • Special Broadband & Wifi Opportunities for Students

Student Housing and Hospitality Resources

Texas Tech University Resources

City of Lubbock Resources

Financial Support

Texas Tech University Resources

  • Student Financial Aid
    • Provides sources to increase the university's affordability.  This may include scholarships, grants, student employment, student loans and waivers.
  • Student Business Services
    • Process tuition and fee billing and assist with loans. 
  • Raider Relief Fund
    •  Awards for eligible students to assist with continued enrollment.

Food Resources

Texas Tech University Resources

  • Raider Red's Food Pantry
    • Raider Red's Food Pantry provides students with short-term access to supplemental food and connects students with resources on and off campus in an effort to support student well-being

 

City of Lubbock Resources

  • South Plains Food Bank
    • Provides food for area hungry
    •  You will need a voucher to pick up food. Vouchers are available at a variety of locations, Catholic Family Charities would be one option. 
  • Free Meal Options
    • Salvation Army 1613 Ave J (M-F Bfast 6am, lunch noon, dinner 5pm; Saturday & Sunday bfast 7am and dinner 5pm)

 

Medical & Behavioral Health Services

Texas Tech University Resources

City of Lubbock Resources

Transportation

Texas Tech University Resources

City of Lubbock Resources

Prevention Guidelines

If you experience symptoms of respiratory illness, seek care from the local health department or your personal health care provider.

  • Avoid nonessential travel to countries/regions with travel advisories/restrictions.
  • Do not travel if you are sick, stay home.
  • Avoid close contact with people who are sick.
  • Cough or sneeze into the elbow or sleeve – not the hands.
  • Fist bump instead of shaking hands.
  • Wash your hands often with soap and water for at least 20 seconds.
  • If soap and water are not available, use an alcohol-based hand sanitizer.
  • Don't eat, drink, or smoke after others.
  • When using a tissue, throw it in the trash immediately after use.
  • Avoid touching the eyes, nose, and mouth.
  • Avoid direct contact with animals (dead or alive).
  • Clean and disinfect frequently touched objects and surfaces.

 

Student Affairs