This hands-on training program will expose students to the following tools and methods, all required for successful user-centered design:

Iterative Testing Audience Analysis Low-fidelity Prototyping Medium-fidelity Prototyping Think Aloud Protocol Task Analysis Heuristic Evaluation Cognitive Walkthrough Retrospective Recall Morae Software Test Plan Construction

Video/Audio Setup and Recording Affinity Diagramming The DEAR concept. Make Every Project Successful through Sound Discovery, Evaluation, Analysis and Reporting. ISO-certified report outline and writing The Key elements of usability testing: memorability, errors, efficiency, learnability, and satisfaction, or MEELS.