TTU Home University ID Office About Us

University ID/Raider Card

Raider Card Regulations

A Minimum deposit is $1.00. Maximum deposit is $1,000.00.

Monthly Raider Card statements are not mailed out. Account activities and balances can be viewed by clicking here and selecting “Manage Your Account” or the Raider Card statement can be requested at the University ID Office which is Room 103 in the Student Union Building.

Refund requests must be submitted in writing to the University ID Office, PO Box 42035, Lubbock, TX 79409-2035 or in person at the University ID Office, Room 103 in the Student Union. Refund requests are accepted anytime. The account balance must be $25.00 or more to receive a refund. All refunds will be processed through Student Business Student Services. Refunds will be applied first to any tuition and fees due.

Refunds of $25.00 or more are also automatically generated when the student is no longer attending Texas Tech.

The Raider Card may only be used for purchase of merchandise and food. It cannot be used as an ATM card to receive instant cash.

If the Raider Card is lost or stolen, the account balance cannot be protected until the card is reported lost at the University ID Office, Room 103 in the Student Union or on the web by clicking here. There is a replacement fee for lost, damaged, or stolen cards.

Raider Card balances are carried over from semester to semester for as long as the student is enrolled. Faculty/Staff balances will be carried as long as the individual remains employed. The university reserves the right to deactivate an account not used during a 120-day period. Reactivations will require a visit to the University ID Office in Room 104 in the Student Union.

Cash refunds are not made for returned merchandise. A credit will be made to the Raider Card account within three (3) business days of the credit request.

Future changes in terms and conditions regulating the use of the Raider Card will apply to all cards in circulation and use at the future date, and all supercede the terms and conditions in effect at the time the card was acquired.

NOTE: Raider Card balances cannot be released to anyone other than the owner of the account.