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IT Help Central - Assistance Request

Your request for assistance will be submitted to IT Help Central, and we will contact you as soon as possible. If your request requires immediate attention, you may wish to contact IT Help Central by telephone at (806) 742-HELP as an alternative to submitting the form below.

TIP: Before submitting your request for assistance, you may wish to search for a solution in askIT at www.askit.ttu.edu, the same knowledge base that IT Help Central uses to solve customer issues.

First Name:

Type your first name.

Last Name:

Type your last name.


Type your complete email address. Please use your TechMail address if you know it. Confirmation that your request has been received will be sent to you at this address, including an issue number for your reference. Please type it carefully!

eRaider username:

If you know your eRaider username, type it here. This will help expedite the response time for your request.


The phone number at which you can be reached by support agents responding to your request.


Choose the location of your computer from the list above.


Please type the room number of the building location above. Leave blank if you selected "Off Campus".

Method of Connection:

Choose the connection method that describes how your computer is attached to TTUnet.

Operating System:

Choose the operating system of your computer or mobile device.

Short Description:

Give a short description of your request or problem.

Give a detailed description of your request or problem. Please include exact error messages if available.