UX Café is a weekly pop-up café in the Library, where we exchange bottled drinks and snacks in return for your input on some specific service or resource here at the TTU Libraries. UX Café is a popular idea we borrowed from colleagues at the University of Arizona Libraries, the University of Houston Libraries, and from Penn State University Libraries.
We value your input—without it, we are simply guessing at what is working well and what is not!
Currently conducting feedback seesions both in-person and remotely. Please volunteer to be a participant. Incentives vary.
List of UX Café Reports
These reports are 1 page summaries of the results from each café as well as the outcomes of that research. It is important that we document the work-in-progress parts of our services so that you can see for yourself how we are improving the library!
Explanation of Common Terms
- Survey: a survey is a short list of questions that the participant answers (answerable in under 10 minutes). Typically questions have pre-determined answers that participants choose from, but sometimes questions will be "open-ended" where the participants can enter their own answers.
- Interview: an interview is where we (the moderators) ask the participants questions to better understand their experiences using a product, process, or system. Typical interviews consist of a short list of predefined questions, but in our interviews we can ask non-scripted questions to follow-up on something that the participant said.
- Task: a task is where we give the participant a scenario and ask them to achieve a goal related to that scenario. Participants get to choose how they achieve that goal, but sometimes we will ask participants to use specific tools or apps to complete the task.