OPERATIONS IT/IS FAQS
FREQUENTLY ASKED QUESTIONS
Q: "How to change your eRaider password."
- a. I know my current password: https://bit.ly/38vXdbO
- b. I do not know my current password: https://bit.ly/30z8uns
- c. NOTE: You must update your password on any device that you have used it to sign
in (such as WiFi on cell phones).
Q: "How do I add a printer from the print server?"
Q: "How do I select the right printer for printing?" (ex.: warehouse vs personal)
Q: "How do I turn off my pop-up blocker?" (ex. used for TMA)
- a. Firefox: https://bit.ly/3cvD7Rp
- b. Chrome: https://bit.ly/3rBpVPs
- c. Microsoft Edge: https://bit.ly/2PYv7Qg
Q: "How can I manage my preferred settings?"
Q: "How can I fix my monitor displays?" (Monitors and sizing)
Q: "How do I sign in to Adobe Acrobat?"
Q: "How do I add email(s) to my cell phone?"
Q: "How do I add additional Inboxes in Microsoft Outlook?"
Q: "How do I create shortcuts on the desktop?"
Q: "What is the VPN and how do I use it?"
Q: "How do I set my Sound Settings on my computer?"
Q: "How do I add an additional mailbox to my Microsoft Outlook?"
For instructions please visit: https://bit.ly/3qFBepj
Q: "How do I set Skype settings for Response groups?"
Q: "What is the TTU tag number and where do I find it for a Work Order?"
Operations Division: Planning and Administration
AddressMail Stop: 5091, Box: 45091, Physical Plant Building, 3122 Main Street, Lubbock, TX 79409
Phone(806) 742- 4677