Texas Tech Campus Closure

 

March 2025

Students & Families | Faculty & Staff

Students & Families

I left items in my residence hall that I need to retrieve, can I do that? 

Students may return to their residence hall to retrieve their belongings. Most halls have door access available and students can swipe in. Where power is still out, signs are posted to call staff for access. 

Will Spring Break shuttles be canceled or rescheduled? 

BreakShuttle buses moved forward as planned with departures from campus Saturday morning.

What if flights are canceled due to high winds in Lubbock? 

Students may stay in their residence hall until their flights are rescheduled. We will house students as needed until they can leave Lubbock for break or over break if they had planned to stay. We will assist all students in securing housing if campus space is not available.   

Is the Brooks & Dunn concert still scheduled? 

Brooks & Dunn's performance at United Supermarkets Arena originally scheduled for March 13, has been rescheduled to Thursday, March 20, due to the events on the Texas Tech University campus in Lubbock on Wednesday, March 12. All previously purchased tickets will be honored for the new date, and additional tickets are available. If you are unable to attend the new date, refunds are available at your point of purchase. 

Are campus dining halls open? How can we get something to eat? 

All Hospitality Services dining locations are currently closed following normal Spring Break Dining Hours. Raider Exchange at West Village will open Monday, March 17 to Thursday, March 20 from 10:30 a.m. to 5:30 p.m. If students are in need of food, please contact foodpantry@ttu.edu. 

I had to get a hotel March 12; can I get a refund from the university? 

Yes. Please submit your documentation to Charlene Williams.  

I was in the middle of an exam, what should I do? 

Students will not be penalized for missed or partially taken tests during this emergency situation. Instructors have been given leeway to reschedule and deviate from the syllabus as needed. Please contact your instructor for more clarification on your individual situation.  

Will the Recreation Center be open during spring break?

University recreation facilities will remain closed through Friday, March 21.

Is wireless internet down on campus?

It's sporadic. If power is out, the wireless internet will be impacted. 

Is Student Health Services closed?

Student Health Services is closed. For offsite healthcare options, visit this link. 

Is the Student Counseling Center open? 

The Student Counseling Center is currently closed. If there is a psychological emergency, students should call the crisis help line at 806-742-5555 or can access telehealth via SCC website; Student Counseling Center | Student Counseling Center | TTU.

Will the library and museum be open? 

The University Library, along with the Museum of Texas Tech University and National Ranching Heritage Center, are currently closed until further notice. 

We have a college campus tour scheduled the week of March 17-20. Is it still being held?

Yes. Due to an unexpected power outage in the Student Union Building, your campus tour next week will begin in the McKenzie-Merket Alumni Center. Check in will begin at 8:30 a.m. The alumni center is located at 2521 17th Street, Lubbock, TX 79409. Free parking is available at the Alumni Center. We look forward to seeing you!

I have important belongings inside a campus building. How and when can I access it? 

Campus remains closed. If you need to retrieve important belongings from an academic or administrative campus building, you may do so briefly with an escort. Please contact 742-4OPS (4677) to arrange access.

Can I still get reimbursed for hotel nights if I stayed after March 12 because I couldn’t return to my residence hall? 

Yes, if you were unable to return to your residence hall room and are still staying in a Lubbock hotel, you can submit your hotel receipts to Charlene Williams for reimbursement.

Is the NCAA Selection Sunday Watch Party at United Supermarkets Arena canceled?

The NCAA Selection Sunday Watch Party (March 16) has been canceled due to the closure of the Texas Tech University campus. The Red Raiders, who are set to compete in their 21st NCAA Tournament, will now have a private viewing of the selections. Fans can still watch the Selection Show on CBS at 5 p.m. or stream it via NCAA March Madness Live and Paramount+.

Is Raider Red’s Food Pantry open?

Please email foodpantry@ttu.edu and a staff member will reach out to coordinate next steps.

Will I be reimbursed for the additional flight charge if I had to move my flight earlier due to not being able to return to my dorm?

Yes, the additional flight charge can be reimbursed if properly documented. Please submit the airline confirmation showing the added charge (dated after 7 p.m. on March 12) to Charlene Williams and Eric Fisher for processing.

Which parts of the outdoor campus will be open or closed from March 17-21, and can I still schedule a photoshoot during this time?

The Engineering Key area should be avoided during this time to allow ongoing work in that space. Other outdoor areas are generally open and can be used for your session as long as they are not blocked off or restricted. If you're unsure about specific locations, please check for any temporary closures or signs on the day of your session.

Faculty & Staff

We've been instructed to work remotely next week, when can we retrieve essential items from our work areas?

To allow our internal and external partners to continue repairs, and given that Friday, March 21, is a planned university holiday, all employees should plan to work remotely from Monday, March 17, through Thursday, March 20. Only employees directly involved in campus response efforts should report to campus next week.

If you have a laptop or tablet (not including desktops or other workstations) for remote work and it is in your workspace on campus, you may pick it up on Monday, March 17, during a specific time window. Supervisors are asked to coordinate with their team members to ensure the process runs smoothly and efficiently. For faculty with specific needs beyond these accommodations, please coordinate with your dean.

Will the 742-4OPS number be active this weekend?

(806) 742-4OPS (4677) will be answered 8 a.m.- 5 p.m. on Saturday and Sunday, March 15 and 16. Beginning Monday, March 17, staff will answer at 6 a.m. Contact Ops for an escort if you need to access a building over the weekend. 

What about exams, papers, etc. should I give students an extension? 

Instructors have been granted leeway to reschedule tests and adjust timelines or the syllabus as necessary. 

What if a department has a delivery expected?  

All campus deliveries will be sent to Central Receiving at 608 N. Knoxville Ave. Lubbock, TX  79415 until Friday, March 21. To arrange for pick up, call 806-742-4OPS. If you have questions or need assistance, please contact Techbuy.purchasing@ttu.edu.

Is wireless internet down on campus?

It's sporadic. If power is out, the wireless internet will be impacted. 

Can I just move my assignments/class content into Blackboard or Canvas (for those in the pilot group) and then still require that students join the class or turn in assignments today or tomorrow? 

No.  Because some students rely on Texas Tech’s computer labs and internet service to participate in online classes and submit assignments through Blackboard (or Canvas), we are asking Instructors of Record to be flexible with deadlines and assigned content.

Can faculty return to campus to move freezers or check on their labs during the campus closure?

No, the campus remains closed, and faculty should not return to campus or enter buildings or labs at this time. The only exceptions are for those who need to water plants or feed animals, but this still requires prior approval. Faculty who need to access buildings for research projects in progress that are time-sensitive should contact David Dorsett, and these requests will be considered on a case-by-case basis. Faculty who need to retrieve items may do so on Monday, following the instructions outlined in Dr. Schovanec’s campus closure notice sent out on Friday, March 14.