Joshua R. Barron, M.B.A.
Joshua R. Barron, M.B.A., is the Senior Director for Student Success & Retention under the Office of the Provost at Texas Tech University. As a member of the University Programs & Student Success team, He serves the campus community as the Retention, Effectiveness, and Advising Liaison focusing on catalyzing and maximizing the university's success-oriented initiatives.
Joshua believes that, with deliberate effort, people and organizations can positively impact every person and situation they encounter. Therefore, Joshua focuses his professional efforts on equipping, organizing, empowering, and supporting efforts to serve students, particularly through advisor professional development, training, retention intelligence, and technological innovation.
From his work in information technology and knowledge management, consulting with global organizations, and investing in one-to-one mentoring of students, Joshua's experience has proven beneficial in affecting change. His core competencies can be summed up as "4-i's" ... insight, ideas, innovation, and impact. Joshua is interested in the dynamics that produce positive changes within individuals, teams, and systems of people; especially the effects of technology on these processes.
A native of Lamesa, Texas, Joshua graduated from Texas Tech University with a Bachelor of Business Administration in Management and earned his Master of Business Administration in Organizational Strategy and Management Information Systems from the University of Texas at Dallas. Joshua is currently finishing a Ph.D. from Texas Tech in the discipline of Technical Communication & Rhetoric, focusing on influencing positive change by understanding complex audiences and improving professional writing that documents one-to-one interactions in ways that are necessary and appropriate, but also engaging and beneficial.
Away from the office, Joshua is heavily invested in his family (an amazing wife, their four energetic children, and their Canine Muppet) and several community organizations that support positive change in the lives of the people they impact.
Education2009 – 2016
In process of developing reading list, committee, and dissertation proposal. Anticipated
Activities and Societies: Student Senator
Activities and Societies: University Chorale, Beta Theta Pi, LateNite
Employment ExperienceJuly 2006 – August 2013 (7 years, 2 months) Lubbock, Texas Area
STRATEGY & ASSESSMENT: Responsible for development and ongoing management of department's
desired student learning outcomes, their relation to institutional strategic planning,
and annual assessment of outcomes.
PEOPLE: Oriented, motivated, deployed, encouraged, measured, and rewarded professional and student workforce to measurably accomplish stated strategic goals and objectives. Implemented daily use of job descriptions and organizational planning for focus and accountability. Developed and utilized growth plans with professional staff. Created employee performance measurement, promotions, rewards and recognition systems. Counseled low performers, including termination and reassignment in some extreme cases. Reorganized team responsibilities to best utilize staff talents and experience for immediate successes while providing skill development opportunities for long term individual and team improvement. Celebrated victories, endured and overcame challenges, and grieved losses in professional work and personal lives of staff with sincerity and sensitivity.
COMMUNICATIONS: Managed content of advising web pages. Presented to parents and families of all incoming students at Red Raider Orientation (RRO), plus 1/3 of incoming students. Implemented consistent branding of advising programs and services from an end-user's perspective to better engage potential student users.
PROCESSES: Employed regular and systematic analysis of performance to initiate process changes based on substantiated needs with measurable improvements in customer service and corporate culture. Facilitated and monitored documentation of all technical and personnel related processes. Worked to understand, communicate, and improve job descriptions and organizational policies based on strategic departmental goals and objectives. Standardized employee performance measurement, reward and recognition systems to enable and reinforce policy and process changes.
August 2005 – July 2006 (1 year) Lubbock, Texas Area
Anticipated future student needs; managed professional and student staffing, performance management, and resource allocation. Acted as firefighter for real-time pressures in the computer lab environment with technology hardware and software, logistics, and personnel. Developed capital replacement plan for each year, maintained inventory of hardware and software for all computer labs, managed signage and branding design and implementation, analyzed facilities-in-use on a real-time basis.
Implemented departmental MBO (Management By Objectives) to manage weekly activities
of six relationally-driven college interns. Utilized personnel evaluations, training
program & personal mentoring to increase effectiveness of student management. Wrote
and delivered audience appropriate training curriculum bi-weekly. Completed per-student
assessment of adolescent development, theological understanding, parental, social,
and environmental factors. Built meaningful and long-lasting relationships with students,
families, partners, colleagues, and community members.
Instituted Student Leadership Development program. Coordinated Intern Orientation,
designed and delivered training curriculum. Managed college intern staff. Identified
and standardized processes for growing department. Recruited and organized volunteer
leadership team to equip and deploy adults for increased effectiveness in annual planning
and event execution. Reinvented fund-raising events (increasing annual giving from
$6000 to $15,000; 2005-06 effort raised $52,000). Built meaningful and long-lasting
relationships with students, families, partners, colleagues, and community members.
Consultant for Texas Motor Speedway: Interviewed NASCAR fans, business executives,
race sponsors, drivers and driving teams to understand needs, website requirements,
supporting infrastructure. Created redesigned web presence to achieve objectives.
Consultant for Inspire Insurance: Analyzed business processes and internal technology systems. Developed improvement channels and change management project plan.
Navigated organizational structure and evaluated FAS processes through requirements
gathering, process design, software development, IT strategic planning, and change
management deployment of global team building and knowledge management tool.
Used Service Level Rationalization methodology to assess organizational effectiveness and develop healthier and more profitable environments for Marketing, Communications Divisions.
On February 29-March 1, representatives of regional leadership, faculty, enrollment,
academic affairs, and student affairs teams will join together in Lubbock as we engage
these challenging topics and hear from around the region. Our facilitators, panelists,
and presenters will help us consider our own opportunities as we discuss the challenges
and the variety of current innovative approaches happening in their respective domains.
We are especially pleased to announce that Dr. Raymund Paredes, Commissioner of Higher Education for the State of Texas, Dr. Mark Milliron, Co-Founder and Chief Learning Officer of Civitas Learning, and Dr. Ed Venit, EAB, have agreed to bring their remarks on these issues and opportunities in three keynote addresses.
Institutions from across the state have been invited to send individual leaders, or to bring teams of participants. Ideally they will bring diverse teams, with members ranging from senior executives to data analysts to front-line faculty, advisors, ... possibly including creative leaders from their undergraduate and graduate populations.
Though we cannot guarantee innovation, we may still catalyze it by facilitating intentional hierarchical disruption … but we must create this strategically so our institutions and their stakeholders might benefit.
Many thanks to the sponsors and exhibitors whose creativity and commitments have made this gathering possible:
• TTU Office of the President & TTU Office of the Provost, who fund the Student Success & Retention Initiative through TTU Division of Undergraduate Education & Student Affairs
• Civitas Learning
• Helix Education
• TTU CALUE
• TTU Division of Institutional Diversity, Equity, & Community Engagement
• Visual Schedule Builder
• Pharos Resources
• Townsend Communications
• Ruffalo Noel Levitz
Under the direction of the Vice Provost, handled project management, collected and
redistributed ideas and research, and encouraged facilitation and collaboration within/between
the four working groups: Academic Enhancement & Interventions, Assessment & Accountability,
Academic Advising, and Analysis & Technology Ecosystem.
Education Advisory Board Student Success Collaborative Platform Implementation at Texas Tech UniversityJuly 2014
Facilitating the implementation of this technology platform on the Texas Tech University
campus as needed by the various leadership team members, end users, and vendor consultants.
- Develop speaker's application and solidify submission process
- Develop fair selection process and communicate with speakers
- Point of contact for speakers including recruitment, travel arrangements, accommodations, special production needs
- Manage speaker slide presentation style and format
- Coordinate with high-level administrators to utilize as welcome & pre/post lunch speakers
AXIS (Advising Customer Relationship Management System)Starting November 2006
Chief cook & bottle washer for TTU version and Open Source development versions of
AXIS, an advising management system.
Leadership & Oversight
CFAS 2300 - Think, Speak, Act: Communication, Civility, & EthicsSeptember 2009 – December 2009
Supported Dr. Kitty Harris-Wilkes in the instruction of this course for the Honors
College and the College of Human Sciences at Texas Tech University.
Emerging Sophomore Survey Instrument and ReportOctober 2009
Participated as an invited professional to help develop and refine the Second-Year Survey Instrument for Noel-Levitz.
Consulting Engagement: Student Retention Intervention System (Anonymous Company)May 2010 – May 2010
Assisted anonymous software vendor in reviewing and planning for future improvements
to its existing student relationship management system. Outputs included Advisor and
Administrator Points of Pain, Marketing Plan, Business Plan Revision.
Consulting Engagement: TSF First Generation College Parent GuideJuly 2010
Created layout and design for new TSF parent publication authored by Jodi Gonzalez
for the Suder Foundation.
Consulting Engagement: Integration and Coordination of Academic Advising to Facilitate Student Transition and Retention (University of North Texas)June 2009
At the request of the Associate Vice Provost for Academic Affairs, Mr. Barron engaged University of North Texas administrators, staff, and faculty in academic advising roles to discuss challenges in college/program transitions and brainstorm solutions. Interactive ideation, action planning, and accountability frameworks were all created as outputs from this concentrated on-campus engagement.
Invited Session Presenter: Leveraging Technology to Transform Advising Culture (DECLINED: BUDGET)
2016 NACADA International Conference - Hosted by Zayed University - Dubai, United Arab EmiratesFebruary 22, 2015
Because no student lives in a vacuum, it is unwise for advisors to disconnect, disengage,
or specialize to a degree that makes their advising irrelevant in the students' real
experience. In contrast, our incredibly connected students expect advice that is robust,
accurate, and multi-faceted. The experience of one large North American public university
in successfully implementing three new campus-wide advising technologies provides
a valuable case study in how a software implementation project is catalyzing the transformation
of interactions between advisors, faculty, support personnel, administrators, and
students. Current research, consulting strategies, communications, and Q&A will all
be elements in today's dynamic dialogue.
Invited Keynote Speaker: What is Good Advice Anyhow?
Omega Chapter of Phi Upsilon Omicron (Phi U), Lubbock, TXFebruary 3, 2015
Invited by the Omega Chapter of Phi U, Mr. Barron helped the members of this national
honor society consider a framework for weighing and making actionable the many pieces
of advice they receive, particularly in the terms immediately prior to graduating
from College. These students in Human Sciences were led to think through academic
excellence, personal and professional leadership, and the value of personal and professional
service in improving our community and world.
Invited Keynote Speaker: Advice as You Graduate in the Class of 2013
Harmony Science Academy, Lubbock, TXMay 28, 2013
Using advice offered by members of the audience, Mr. Barron walked the second graduating
class of Harmony Science Academy (Lubbock) through the process of weighing each advice,
considering values and goals, and taking action leading to three types of positive
change: personal development, professional success, and community investment.
Invited Session Speaker: Question & Answer + Action Plan Consulting for Technology in Academic Advising
NACADA 8th Annual Academic Advising Administrators' InstituteFebruary 16, 2010
Invited Session Speaker: What Administrators Need to Know about Effectively Using Technology in Academic AdvisingFebruary 15, 2010