Texas Tech University

Progress Survey Instructions

Overview

  1. Sign In.  Use the personalized link provided in your email notification, or Log In at Strive.TTU.edu using your eRaider credentials.  Use the detailed explanations below to navigate to the Progress Survey response area in the system.
  2. Check the Boxes. Beyond the welcome screen you will find a roster and survey grid. There, simply check the boxes next to each student's name for whom you would like to report progress.
  3. Encourage.  Please note the grid items that are positive in nature. We encourage the use of both types: alerts and kudos.
  4. Add Your Comments. Students and outreach personnel benefit substantially when you include specific comments, instructions, etc. After checking the appropriate box, look for a small 'note' icon to appear. Click the icon to add more personalized feedback and guidance. Note: Comments are visible to the student.
  5. Click Submit. Even if you don't have any progress to report, it is important that you click Submit. This lets us know you reviewed the survey and we will stop sending email reminders. For your records, a confirmation email will provide a list summarizing the flags you've raise.
  6. Academic Intervention. In addition to your own direct efforts to support your students, as appropriate, TTU personnel will be notified and mobilized. They will follow the response protocols determined by Texas Tech's Academic First Responder team.
  7. Look for Updates & Closure Emails. As Texas Tech personnel work with students, they'll add comments that, in many cases, you'll be able to view online. When we clear the alert-type flags you raise, you'll get a final email to close the loop. It will, as appropriate, detail the situation, outline intervention steps taken, and/or summarize the issue's current disposition.

Step-by-Step Instructions

Complete a Progress Survey Desktop Experience

    1. From the hamburger menu, select Students>Progress Surveys.

      The Progress Surveys tab displays. Image depicting the Progress Survey tab.

      1. Displays the title and the number of items included in the survey.
      2. Displays the date and time the survey was saved.
      3. Displays the due date for the survey.
      4. Displays the description of the survey.
      5. To search for a specific student for the survey, select Search and enter the student's name, then select Search.
      6. To learn more about the specific items on the survey and when to use them, select the info button. The Column Headers drawer will open to display descriptions of each item included in the survey.
      7. Select RESET to clear ALL of the work you've done so far and start over.
    2. Review each student and select the appropriate item(s). A comment box will display (shown above) enabling you to add a comment along with your raised item. Some items may require a comment which is pre-determined institutionally. You cannot submit a progress survey until all required comments have been provided.

      As you are completing the survey, Starfish saves your work as long as you are connected to the internet. If you need to check when your work was last saved, refer to the Saved date at the top of the survey.

      Progress Survey Status screen displays.

    3. ProTip: Comments & Audience

      Note
      Comments are visible to the student online.  Additionally, an email will be generated to notify the student of each tracking item; each email will share the comments you've provided verbatim.  Therefore, because students are most likely to respond to direct guidance provided by you, we encourage instructors to write their comments as a snippet from a larger email message addressed to the student, not addressed to suppport personnel. The most effective model is to provide information first, then offer one or more actionable recommendations that include a specific timeframe.  

      My records show you have missed the last 4 classes and have not submitted Essay 1. 2 Recommendations: First, follow the late assignment process for this class. Second, schedule time in my office hours to discuss how to turn this around. Look in the syllabus for info on both recs.
      .Learn more and preview email content for all tracking item types online at Success.TTU.edu/Alerts.

    4. When you have finished providing feedback, select Submit to complete the survey. You will be unable to re-access the survey once submitted.

      Submit button is highlighted.

      A confirmation message will display indicating you have successfully submitted the survey. If you have additional surveys to complete, you will be prompted to proceed to the next survey.

      Confirmation message is displayed.

      If you have submitted all of your surveys, you will see that confirmation, instead, and the Progress Surveys tab will indicate that you have no active surveys.

      Empty progress survey list displays.

Contents

Overview

Desktop Experience

Mobile Experience

Complete a Progress Survey on the Go

Progress Survey screen displays in mobile-optimized mode.Progress Surveys have been optimized for mobile devices. The steps to complete a progress survey as noted above still apply for the mobile experience. However, there are a few notable differences with how the screens display on a mobile device.

In particular, on small screens, the survey will not display as a grid. Instead, you will see a list of students, and you can select the Plus icon to expand the row and leave feedback.

FAQs

Should I participate in this survey?

Generally, yes! Specifically, it depends. There are four broad scenarios for faculty members to consider:

  1. Acknowledge Only : In all cases, please open the link and, at a minimum, click the Submit button for each of your course sections.  This efficiently communicates that the invitations are not being misdelivered, and that you have no alerts to raise at this time.
  2. Self-Serve User : In cases where you've already logged into Strive.TTU.edu and raised one or more tracking items on your students, please do not duplicaterecently created kudos and flags.  This would only generate unnecessary confusion and email traffic. Participate in this survey only to raise additional/new items on your students. 
  3. BlackBoard Expert : If you record grades and/or attendance information in Blackboard, we encourage a conversation with Retention Stakeholder support (RSS) to discuss special configuration options that will minimize/eliminate one or more flags from your surveys invitations.  
  4. Everyone Else: In all other cases, your participation is the only means by which all of our networked support teams can consistently process input, collaborate to leverage their various roles based on each student's need, document their efforts, and report back to you regarding outreach outcomes (where appropriate).  Your participation is the single-most important element of Texas Tech's comprehensive plan to support student success and retention.  With you we are responsive and timely.  Without you, we can only operate support programs with newsletters, final grades, walk-ins, or individual emails, which causes interventions to be non-personal, too late, under-prepared, and disjointed, respectively.  

Accordingly, though a response may not be necessary or appropriate for all students, please note that, to facilitate ease of reporting on any of your enrolled students, all are included in the Progress Surveys generated for each course section.  

How do I use the progress survey tool?

It is important to remember that all surveys are optional.    In particular, large section flagging is best served by automatic flags initiated by Bb Grade Center with progress surveys used only to facilitate particular Kudos where student performance warrants it.

Upon opening the emailed link and logging in with eRaider credentials, the Surveys tab is grouped by course sections listed at the top of each page.  In the event you teach multiple courses in which one or more students are concurrently enrolled, tracking items should be submitted as discrete instances based on the section you're presently reviewing.  

The Surveys tab present students in rows and tracking items in columns.  These columns vary with the timing of the survey; only offering items relevant to the current "season" of this semester.  You'll notice the columnar items can generally be grouped into two meta-types: ordinal and nominal.

  • Ordinal  (submit one per row):
    • These tracking items begin with Kudos , which have a positive valence and are styled with a green star.  Akin to a Likert scale, on the spectrum of performance, Kudos are positive indicators that allow instructors to provide encouraging feedback to students whose academic performance warrants additional praise or acknowledgement. 
    • Similarly, the spectrum is completed by a portion of the items identified as Flags , these items have a risk or alert disposition and are styled with an orange flag.  Together these are arranged to offer a complete spectrum of performance from the highest levels indicated by Kudos, down to lower levels warranting intervention indicated by Flags. 
  • Nominal  (submit zero to many per row):
    • These items vary with each survey, but share the common characteristic of relating to a particular risk behavior that may warrant its own action workflow.  Our support team(s) are tasked with different approaches and varying levels of responsiveness to these items.  For instance, raising a "No Course Materials" (found only on the first survey each term) involves Academic First Responders and Financial Aid team members for all students, in addition to alerting MVP and Marsha Sharp personnel in cases relating to students served by these offices.  "Needs Tutoring" invokes outreach from the Drane Hall Learning Center.  "Instructor Recommends Course Drop" is only asked at end of term prior to the last day to drop a course, and would only be raised when you have calculated that there is no mathematical way for the student to raise their grade to a passing level.
    • Note: More general Attendance and Assignment items like "Regularly Misses Class" and "Missing Multiple Assignments" are informative, but are dispreferred in favor of Ordinal flags (described above) submitted with detailed comments.  These particular items are included only to aid you in flagging situations where overall academic performance cannot be accurately reported, but where crucial behaviors are/are not out of an expected range of tolerance.

What is the optimal approach?

There are four progressively efficient ways to enable the TTU Academic First Responder network with information that initiates workflows appropriate to each student and flag combination.

  1. The progress survey invitation is merely an email prompt and portal to a helpful view of relevant tracking items; its goals are easy and timely access that facilitates an evaluation process that might balance the evaluation trifecta: expedient, efficient and thorough.  
  2. Some faculty members use a Blackboard-only approach in which they ignore all progress surveys, but keep rigorously detailed grading and attendance data in the Blackboard system.  This makes the information available to students and to Strive's automated alerts, but doesn't prompt instructors to consider special case "nominal" flags or encourage the use of kudos.  
  3. The self-serve approach is more tailored to each instructor, but requires a high level of instructor initiative.  To make use of this option, instructors begin by logging in at Strive.TTU.edu with eRaider credentials.  There, the Tracking tab offers toolbar buttons that, when clicked, present a number of additional options grouped into four distinct-but-related types:  Kudos, Flags, Referrals, and To-Dos.  All of these are continuously available and do not require a progress survey to be raised, should a student's situation or the course's grading timeline warrant an alternate approach.
  4. The hybrid approach combines the best of the three above in ways that leverage the strengths of each without carrying along the baggage of their respective challenges.  To leverage the benefits of these three options, the hybrid approach, accordingly, has three key aspects. These are as follows: 
    1. If you log attendance records  anywhere, we experience the win-win-win when you record it in Blackboard.  Bb Attendance records makes the data available to you anywhere you have a computer with an internet connection, provides students with information that you've noticed they are present/absent, and facilitates automated flagging for attendance related matters in your course, or when they are found during a particular time frame for multiple courses.  
    2. If you keep assignment grades anywhere, again, the win-win-win occurs when you record them in Blackboard Grade Center.  For you, TTU IT and eLearning have written an integration making it quick and painless to transfer midterm and final grades to Raiderlink in a matter of clicks, eliminating other cumbersome exporting/uploading processes and the time and potential errors generated when using the manual approach to entering grades.  For students, Grade Center items are visible in both (Blackboard and Strive) systems.  For support team members, items are visible to authorized personnel and can be configured to automatically raise complex flags based on the presence or absence of other measures, tracking items, season of the semester, etc.
    3. When appropriately configured (for participating faculty members), progress survey options reduced considerably.  In this scenario they contain only kudos and selected nominal flag items. At their own discretion, where they determine these items will be beneficial or are necessary, instructors quickly navigate the simplified progress survey interface. Simplification speeds completion, even among very large course sections. 
      

Where do I see information about supports being provided to my students?

An automated item's current status and workflow updates, should instructors be interested in such details, are readily available at Strive.TTU.edu.  Any list of students presents clickable names; clicking the name opens that student's complete profile.  Inside, under "Tracking Items Summary", each authorized item appears in a list format, complete with sent/received/read timestamps and other comments logged by our various support team members.

Where do I find a refresher?

I'm ready! Where do I get started?

  • Log in at Strive.TTU.edu using your eRaider credentials, or
  • if you've already authenticated, jump directly to the Survey Tab using this link.

I finished, but how do I go about adding additional tracking items?

  • Once you've submitted a section's progress survey, go to Strive.TTU.edu and, from any student's profile, or using checkboxes on any list page, identify the correct student and click the appropriate toolbar button to raise new items. You may find it helpful to use the   Early Alerts QuickGuide .
  • Is your student in a state of Distress/Crisis or Misconduct? If so, Strive isn't the best place to submit that information. Instead, use Raiders Report to alert the Dean of Students regarding your student(s) of concern.