Texas Tech University

Student Affairs - COVID19

 
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Resources and Support

Student Affairs is committed to creating a safe campus environment for students, faculty, and staff as we navigate the COVID-19 Pandemic. Student Affairs is committed to providing programs, services, and events virtually and face-to-face to continue to engage and support students. Our staff has gathered valuable resources that may be of interest to you and are available on this page to assist you as we move forward as a Community.

Student Affairs Department Updates & Links

Student Affairs Department access of services and program/event updates

Below you will find links to all departments with information related to access of services and program/event updates. At this time, all departments will remain open and students may utilize services, you can contact each department via phone or email. If you are in need of immediate assistance, please call (806) 742-2984 or email deanofstudents@ttu.edu.

Student Affairs Department Updates & Links

    •  Center for Campus Life
    • Office of LGBTQIA Education and Engagement
      • The Office of LGBTQIA Education & Engagement remains committed to our mission of strengthening the LGBTQIA community at Texas Tech University and serving as a resource to those committed to the practice of 'allyship.'
      • Below are several reminders about our services and resources.
          • General inquiries can be directed to the Office at 806-742-5433 or email.
          • Students seeking general advice, support, and resources should contact Stephen Chao (they/he).
          • IGNITE! Texas Tech's Program for LGBTQIA Allyship continues to provide educational sessions remotely by way of synchronous online delivery upon request of an institutional office, department, or student-led organization. Asynchronous online content has been developed and made available. Inquiries should be directed to Matt Hernandez (he/him).
          • Faculty, staff, and community partners seeking general advice, support and resources should contact Jody Randall (she/her).
  • Office of the Dean of Students  

  • Office of Student Conduct

    • All Student Conduct reports may be filed here
    • All scheduled meetings will primarily take place via phone or Zoom.
    • If you would like to schedule an in-person meeting, please speak with your Hearing Officer or contact OSC.
  • Parent and Family Relations

  • Risk Intervention and Safety Education (RISE)
    • The RISE office is back! However, we are trying to reduce office traffic and are offering our outreach, programming, and appointments in virtual formats. RISE can be reached during regular business hours (Monday - Friday, from 8:00 am - 5:00 pm) at 806.742.2110 or by email at RISE@ttu.edu. Visit our social media (@TTURISE) for updates about in-person and virtual events and our COVID-19 prevention site for more information.
    •  The Crisis HelpLine (806.742.5555) is operational 24 hours a day, 7 days a week, no matter if you are physically in Lubbock or somewhere else.
    • If you would like to request a workshop, RISE is offering in person and online workshops. For more information, email us at RISE@ttu.edu.
    • If you are a Raider Restart participant, or need to complete any other Office of Student Conduct sanction facilitated by the RISE Office, we are available to facilitate those requirements remotely. Please contact raiderrestart@ttu.edu for details or be responsive to your TTU email for instructions.
  • Student Counseling Center
    • Counseling services will primarily be provided via video counseling for the Fall 2020 semester. Students residing in Texas who would like to initiate on-line services with the SCC, please call the Student Counseling Center (806-742-3674; M-F 8:00-5:00) for further information. The Texas Tech Crisis HelpLine (806-742-5555) remains available 24/7 for any student in immediate mental health crisis. Information on all services can be found on the Student Counseling Center website.
  • Student Government Association
    • Student Government Association will continue to serve students and members of the TTU community remotely. Answers to most questions can be found on the SGA website, www.sga.ttu.edu. Feel free to call us (806) 742-3631 or email sga@ttu.edu
    • Student Senate will continue to meet remotely via Skype and online communication networks. We encourage student to email their senators for assistance as needed.
  • Student Disability Services
    • Students can continue to reach out directly to their individual Academic Counselor via email. Counselors will be responding to emails daily. New students who wish to apply for services can do so using the online application (depts.ttu.edu/sds). 
  • TECHniques Center
    • Students will continue meeting with their tutors at the regularly scheduled time via Skype. Please contact your Academic Counselor for any questions or additional guidance you may need. Students can also access the Student Disability Services website (depts.ttu.edu/sds) for directions on how to install Skype free of charge onto their laptops or iPads.
  • Student Legal Services
    • Client Services: Students can receive consultation services via telephone appointment by calling our office to schedule an appointment.
    • All notary services will be conducted by appointment only. Please call 806-742-3289 to schedule a notary appointment.
  • Transition and Engagement
    • Red Raider Orientation will offer a fully online, virtual orientation experience in place of the on-campus program for summer 2020. Updates on RRO will be provided via email, our website, and social media. 
    •  Red Raider Camp will take place on the Texas Tech University campus from Aug 10-14 and Aug 17 & 18. Please see website for details. 
  • University Career Center
    • Events: Please see the website for a comprehensive list of upcoming virtual events.. 
    • Webinars: Webinars will continue to be offered. See the full schedule here.
    • Appointments: TTU students and alumni interested in setting up an appointment should call (806) 742-2210.
    • Career Closet: The Career Closet is currently unavailable.

Student Academic Resources

Texas Tech University Resources

  • COVID-19 Management System- self assessment tool and reporting form
  • 2020-2021 Academic Calendar 
  • Office of the Provost for questions related to any of the following subjects, please see the Academic Affairs FAQs 
  • Student eLearning Resources
    • Resources for online learning
  • The Learning Center
    • Peer tutoring resource
  • Barnes and Noble Bookstore- The Texas Tech Official Bookstore
  • Textbooks
    • Information on accessing online textbooks
  • Loaner laptops, cellular hotspots, webcams, and headsets
    • The TTU IT Division has a limited number of loaner laptops, cellular hotspots, webcams, and headsets available for checkout for the remainder of semester term to those who are in the vicinity of the TTU campus and are experiencing equipment or connectivity issues. Affected faculty, students, and staff should make their requests by emailing verify.ithelpcentral@ttu.edu and providing your phone contact information, TechID (R#), and needed equipment.
    • For loaner equipment pickup, we have established a curbside, touchless process on the TTU Lubbock campus. Each individual must provide a government issued photo ID (or Raider Card). We will schedule pickup arrangements. Loaner equipment will be distributed on first come, first served basis until the equipment pool is depleted.
    • For any questions or additional information, please contact IT Help Central at (806) 742-4357 (HELP) or via email at ithelpcentral@ttu.edu.
  • Access needs - students needing assistance with accessing courses should contact their Academic Dean's office or the Office of the Dean of Students 
  • Special Broadband & Wifi Opportunities for Students

Student Housing and Hospitality Resources

Texas Tech University Resources

City of Lubbock Resources

Financial Support

Texas Tech University Resources

  • Student Financial Aid
    • Provides sources to increase the university's affordability.  This may include scholarships, grants, student employment, student loans and waivers.
  • Student Business Services
    • Process tuition and fee billing and assist with loans. 
  • Raider Relief Fund
    •  Awards for eligible students to assist with continued enrollment.

Food Resources

Texas Tech University Resources

  • Raider Red's Food Pantry
    • Raider Red's Food Pantry provides students with short-term access to supplemental food and connects students with resources on and off campus in an effort to support student well-being

 

City of Lubbock Resources

  • South Plains Food Bank
    • Provides food for area hungry
    •  You will need a voucher to pick up food. Vouchers are available at a variety of locations, Catholic Family Charities would be one option. 
  • Free Meal Options
    • Salvation Army 1613 Ave J (M-F Bfast 6am, lunch noon, dinner 5pm; Saturday & Sunday bfast 7am and dinner 5pm)

 

Medical & Behavioral Health Services

Texas Tech University Resources

City of Lubbock Resources

Transportation

Texas Tech University Resources

City of Lubbock Resources

Student Affairs