Texas Tech University

Blackboard Learn 9.1 Instructor Support @ Texas Tech

 

Frequently asked questions and How-To Guides from TTU Blackboard Support

The TLPDC has compiled a list of FAQs and how-to guides (some specific to TTU) for the following topics.

  • Tests, Surveys, and Pools
  • Assignments
  • Grade Center
  • Live and Development Shells
  • Communication Tools (email, discussions, blogs, journals, etc.)
  • Browser Issues
  • Creating Content and Managing Files

View How-To Guides and Frequently Asked Questions.

Getting Started with Blackboard at Texas Tech

View valuable "getting started" information for faculty and instructors who are new to TTU or just new to Blackboard about requesting Blackboard shells, tips on developing a course in Blackboard, training, and how to request a one-on-one consultation with our support staff.

Blackboard Training Sessions:

  • Enroll in face-to-face Blackboard Training sessions offered at the TLPDC.
  • Watch TLPDC pre-recorded Blackboard Training sessions.

Request a Development Shell if you would like to RE-CREATE a course or wish to develop a new course in Bb9. Development Shells will have the standard course design template applied at the time of creation. This request will take up to five days to complete. You will receive an email confirmation after the Development Shell has been created.

Request a Live Shell in Blackboard which is connected to Banner and auto-populated with all registered students. The Live Shell is associated with a specific semester, so you will need to request a new Live Shell each semester. After the shell is created, you will have the option to copy the content from an existing shell into the Live Shell.

On Demand tutorials from Blackboard Learning Center For Instructors

Blackboard has provided many, brief screen-shot video tutorials that will help you learn how to navigate Blackboard Learn and use its tools and features. Tutorials are broken into the following three categories:

Instructor On Demand Tutorials (in YouTube)

Information about migrating a course from Blackboard CE8 to Blackboard 9.1:

If you have courses in our old version of Blackboard that HAVE NOT been moved to our new Blackboard Learn 9.1, you should request those migrations without delay. The migration process will not remain open beyond the end of Summer 2014.

Troubleshooting Tips

Many problems in Blackboard are related to Java and unsupported browsers. Read some troubleshooting tips to help you resolve many common issues. Also, check that you are using a browser that is supported by Blackboard Learn 9.1 SP 11.

Troubleshooting Tips for Blackboard Learn 9.1

instructional technology applications and tools licensed or developed by TTU for use with Blackboard:

View a list of instructional technology applications available to current TTU Faculty members or Instructors.

TTU Banner Final Grade Submission Tool
The Instructor of record in Banner can submit final grades to Banner in bulk.

Download Respondus LockDown Browser for Texas Tech
This download is specific to Texas Tech University, as it contains pre-configured information to connect you to TTU's Blackboard.


For more information about Blackboard training, consultations, or technical support, please email blackboard@ttu.eduor call 806-742-0133

Teaching, Learning, & Professional Development Center

  • Address

    University Library Building, Room 136, Mail Stop 2044, Lubbock, TX 79409-2004
  • Phone

    806.742.0133
  • Email

    tlpdc@ttu.edu