About Operations Division Call Center

Operations Division Call Center performs skilled work in monitoring environmental control equipment, energy management, energy conservation programs, and property/life safety alarms for Texas Tech University facilities.

Responsibilities

• Assists electronic maintenance environmental systems technicians in troubleshooting computerized field unit energy management panel program discrepancies.
• Coordinates heating and air conditioning equipment operating schedules with facility utilization requirements to maximize energy conservation
• Provides 24-hour point of contact for campus customers to report problems with facilities or request help in emergency situations

Contact Information

Frances Lucas , Supervisor

CHACP I
3224 Main Street
Lubbock, TX 79409

• Mail Stop: 3165
• Box: 43165
• Phone: (806) 742-4OPS (4677)
• Map of Location

Hours of Operation

24 Hours a Day / 7 Days a Week

Staff Information

• Staff Directory
• Organization Chart