Texas Tech University

Operations Division Call Center


Ops Div Call Center

About Operations Division Call Center

Operations Division Call Center performs skilled work in monitoring environmental control equipment, energy management, energy conservation programs, and property/life safety alarms for Texas Tech University facilities.


  • Assists electronic maintenance environmental systems technicians in troubleshooting computerized field unit energy management panel program discrepancies.
  • Coordinates heating and air conditioning equipment operating schedules with facility utilization requirements to maximize energy conservation
  • Provides 24-hour point of contact for campus customers to report problems with facilities or request help in emergency situations

Contact Information

Frances Lucas , Supervisor

3224 Main Street
Lubbock, TX 79409

Hours of Operation

  • Office Hours
    Monday - Friday
    7:00 am - 4:00 pm
  • Plant Operators on Duty 24/7

Staff Information

Operations Division: Utilities