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AGENCIES AND RESOURCES

Rent, Utilities, Clothing, Food, Health Care, etc.

Agency/Resource Description Address Phone Website
211 Referral and Information Program Referral program for Lubbock County to provide confidential 24-hour a day referrals to any community resources. Information and referral services informs, guides, directs and links individuals to the appropriate resources including the resources listed below. For more information contact South Plains Association of Governments 762-8721. Dial 211
Across the Street Outreach Ministry of Vandelia Church of Christ – Call first to verify availability of services. Provides food pantry, clothing closet, school supplies, rent/utility assistance, bus passes, homeless shelter, diapers to low income parents, summer food program for children. 2002 60th Street 762-4010
Broadway Church of Christ Soup kitchen open every Sunday at 11:30 a.m. Clothing closet call on Thursday to schedule an appointment for following Tuesday. Prescription assistance – Mon. and Wed. 1-3 p.m. (call 687-2453 for information) 1924 Broadway 763-0464 www.bwaychurch.org
Catholic Family Services Family Counseling, at-risk youth counseling, emergency assistance with clothing, rent, food, utilities and/or prescriptions. IMMIGRATION information.
SELF-SUFFICIENCY PROGRAM – helps low-income, single parents to complete their college education by providing assistance with tuition, books, rent, utilities, childcare, and mileage reimbursement. Call to get on waiting list.
102 Ave J 765-8475
Catholic Family Services Resale Center Used clothing/home furnishings 2218 34th Street 763-8315 www.cfslubbock.org
Child Protective Services Investigates/provides services for services for children that are abused/neglected. 5121 69th B4-B6 800-252-5400 www.dfps.state.tx.us
Community Health Center of Lubbock Assists with health care, pregnancy, family planning, eye care, dental and social services to low-to-moderate income and homeless persons. Services for children and adults on a sliding fee scale, accept Medicaid, Medicare, CHIP and other forms of payment. 1318 Broadway, Ste.5 765-2611 http://healthdept.ci.lubbock.tx.us/
Community Health Center of Lubbock
Parkway Community Health Center 406 MLK 767-9744
Community Dental Clinic 1702 Parkway 687-6259
Chatman Community Health Center 2301 Cedar Ave 749-0024
Neighborhood House Assists with utilities, food, limited prescriptions, diapers, and hygiene products. Offers food vouchers for Food Bank. Call for times and services available. 1318 Broadway 741-0459

Covenant Community Health Outreach Services

Agency/Resource Description Address Phone Website
Adult Dental Program Adults age 19 and up, requires qualification and co-pay 725-6500 www.covenanthealth.org
Children's Dental Clinic Ages 6-18, financial asst. available. Medicaid accepted. 725-5825 www.covenanthealth.org
Counseling Services Individual, couples and family therapy. Fee: Sliding scale 725-5443 www.covenanthealth.org
Agency/Resource Description Address Phone Website
ECI/DEBT – Lubbock I.S.D. Provides early identification and intervention for children with signs of developmental delays. Also provides physical/occupational/speech therapists and adaptive equipment. 1628 19th Street 766-1000 www.lubbockisd.org/ECIDEBT/
Family Promise (Interfaith Hospitality Network Assistance for homeless families with children, families in multi-family situations and/or undesirable situations, or families in emergency situations. Assist with temporary housing, meals, clothing, etc. Also provides counseling and help finding housing, day care and jobs. (Call for information) 744-5035 www.familypromiselubbock.org
Food Bank (South Plains) Food vouchers must be obtained from non-profit agencies, churches and schools.
Food boxes are available through agencies and churches – call 211 for information.
Kids Café – an after-school program provides nutritional evening meals in a safe after-school environment in disadvantaged neighborhoods. Call 211 for sites.
4612 Locust Avenue 763-3003 www.spfb.org
Free Medicine Program Provides prescription assistance for low to moderate income families for a $5.00 fee. 1-800-921-007 www.freemedicineprogram.com
Grand Expectations (UMC) Pregnancy tests, doctor referral and prenatal health program for low-income pregnant women who will have their baby at University Medical Center. Medicaid worker available to assist with Medicaid application. 2602 Avenue Q 765-5134 GrandExpectations
Larry Combest Community Helath and Wellness Center Offers primary care and management of chronic diseases, diabetes, asthma, hypertension and obesity. 301 40th 743-9355
Lubbock Health Department/Vital Statistics Offers community health education, public health nursing, and immunization clinic.
BIRTH CERTIFICATES - $23.00
DEATH CERTIFICATES - $21.00
1902 Texas Ave. 775-2926 Vital Statistics
Lubbock Children's Health Clinic (Posey) Offers well checks, sick visits and immunizations for children 18 and under. No child will be turned away for inability to pay. 1301 Redbud 749-3803 www.lubbockchildrenshealthclinic.org
Lubbock Community Development Offers energy assistance program for low-income families with heaters, air-conditioners, water-heaters, and refrigerators. Call for appointment and other services. 1625 13th Street 775-2296 www.ci.lubbock.tx.us
Lubbock County General Assistance Temporary assistance with rent, payments for utilities, and burial expense. Family must not have had income for the last month in order to qualify. To qualify for programs, the household must include a totally disabled adult or minor child and the household must have been without income for thirty days. Call for details. 916 Main Street, Ste.104 775-1080 www.co.lubbock.tx.us
Managed Care Center - Noah's Family Project Provides counseling, support groups and programs to help stop using alcohol, drugs, tobacco, etc. 2345 50TH Street 780-8300 Managed Care Center
My Father's House Provides training, mentors, housing and child care for women – 17 years and up while they attend Christian Women’s Job Corps, vocational training and college. 1510 S. LOOP 289 799-0990 www.myfathershouselubbock.org
Neighborhood House/Community Clinic Assist with utilities, food, limited prescriptions, diapers and hygiene products. Offers food vouchers for Food Bank. Mon-Thurs 9:30-11:00 & 1:00-3:30 1318 Broadway 741-0459
New Directions - L.I.S.D. Free services for any pregnant girl under the age of 21 who has not completed High School. Provides education during and after pregnancy, counseling and offers child care on a slide fee scale. 417 North Akron Ave. 766-1299 www.lubbockisd.org
Parenting Cottage Provides resources and referrals to expectant mothers living in 79404 zip code. Provides Partners for a Healthy Baby Program utilizing home visits/screenings for normal child development and health, vision and hearing. Safe Riders car seat class – will provide eligible parents with a free car seat. 3818 50th Street 795-7552 www.parentingcottage.com
Planned Parenthood Association Family Planning clinic for men and women. STD testing and treatment. Fees based on family income but Federal Family Planning Grants available. 14 Briercroft Office Park 795-7123 www.plannedparenthood.org
Poison Center Network, Texas Answers question on preventing a poisoning or treating a poison exposure. 800-222-1222 www.poisoncontrol.org
Prevent Blindness Texas Offers free vision screening, free exams and eyeglasses for ages four to adult. 3008 50th Street 797-6701 www.preventblindnesstexas.org
Rape Crisis Center Free services for victims of rape. Victims receive help with medical and legal procedures as well as counseling. P.O. Box 2000 (79457) Administration # 763-3232
24 hour crisis hotline-763-7273
www.lubbockrcc.org
Red Cross Provides emergency disaster assistance. 2201 19th Street 765-8534 http://lubbock.redcross.org/
Salvation Army Limited assistance with food, rent, utilities & prescriptions. Call for information.
Homeless Shelter – 7th & Ave J
Offers temporary shelter for homeless individuals and families.
Thrift Store - Resale Center – 1420 Ave. J
741-1325
Offers used clothing/furniture at affordable prices. Clothing vouchers available.
1111 16th Street 765-9434 Salvation Army
Social Security Administration Assists people in filing for benefits and obtaining Social Security cards. Toll free number has information on: Social Security retirement, survivor, disability, Medicare, SSI disability and aged. 2002 W. Loop 289, Ste. 100 799-2520 www.ssa.gov
Stork's Nest Free pregnancy testing, prenatal classes, baby items, doctor referrals and assistance applying for Medicaid. 2315 50th Street 762-6730 www.marchofdimes.com
Texas Attorney General's Office - Child Support Assistance in collecting child support payments. 50th & Salem 767-0521
Child Support Hotline - 800-252-8014
www.texasonline.com
Texas Dept. of Human Sciences Provides Food Stamps, Medicaid, TANF and employment assistance to families. Will provide emergency food stamps on individual case basis. 1716 Parkway Drive 744-7632 Human Sciences
Women Infant and Children Program (WIC) Free nutrition program that provides education and food vouchers for necessary foods such as infant formula, milk, cheese, juice, cereal, beans and eggs to pregnant women, infants and children under 5 years old. 1946 Ave. Q 747-0104
Parkway Area WIC Location 1811 Parkway Drive 747-0182
Women Protective Services (Crisis Hot Line) Protection for women and children in a dangerous or abusive situation. Will provide emergency transportation, shelter, food, clothing, protection, counseling, etc. for women and children. 800-736-6491 http://www.wpslbk.org/
Worksource Child Care Services (CCS) Provides assistance in paying for child care services for low-income parents attending school or working. Call for details and appointment. 14th & Ave. L 744-3572 www.spcca.org
Worksource of the South Plains Career & Employment services – assist job seekers with resumes, applications, interviews, hiring, career/skills assessments, money management, etc. Hours of Operation: 8-5 on Mon., Tues., Wed., and Fri. Thursday – 8 -7 p.m. 1281 14th Street 765-5038 www.spworksource.org

LEGAL ASSISTANCE

Agency/Resource Description Address Phone Website
Legal Aid Society of Lubbock Assistance with legal matters for low income families. 916 Main Street 762-2325
West Texas Legal Services (Income qualified – call for information) Free legal clinics held 2ndand 4th Tuesday of each month at St Johns United Methodist Church and 1st Thursday of each month at the Mae Simmons Community Center. Assists with divorce, custody, child support, etc. 763-4557 http://www.lanwt.org/

HOUSING/EMERGENCY ASSISTANCE

Agency/Resource Description Address Phone Website
Community Development/Housing Dept. (Call for Information) Provides paint and emergency repair program for water, gas, sewer lines and heating. Offers a Roofing Loan Program. (Services are for low to moderate income homeowners). 1625 13th St 775-2293 http://comdev.ci.lubbock.tx.us/
Community Housing Resource Board Provides affordable housing, offers lease purchase and new construction programs, homebuyer classes, offers down payment, closing assistance, low-income rental housing to low and moderate household. 1628 Main Street 763-3877
Family Promise (Interfaith Hospitality Network) (Call for information) Assistance for homeless families with children, families in multi-family situations and/or undesirable situations, or families in emergency situations. Assist with temporary housing, meals, clothing, etc. Also provides counseling and help finding housing, day care and jobs. 744-5035 www.familypromiselubbock.org
Habitat for Humanity, Lubbock Provides assistant with the purchase of low income housing for families who qualify based on need, ability to pay and the willingness to partner with the Habitat affiliate. 2910 Avenue N 763-4663 www.habitat.org
Link Ministries Homeless information (Contact person: Ron Mercer) 1701 Buddy Holly Ave. 765-9101 www.linkministries.com
Lubbock Housing Authority Offers Public Housing and Section 8 housing assistance with the rent for the low to moderate income families, elderly, or persons with disabilities. Does not provide emergency housing. 1708 Crickets Ave. (Ave. G) 762-1191 www.lubbockha.org

ADULT & CHILDREN EDUCATION

Agency/Resource Description Address Phone Website
Adult Education Basic education, Reading, Writing, Arithmetic, English, and other subjects taught. Improves ability for employment, GED preparation and English as a Second Language (ESL). 1601 24th St. 766-1540
Bridges Program – Mae Simmons Community Center Provides assistance with GED. Open Tuesday – Thursday, 9 am – 12 noon. Call for Information. Can walk-in to register - bring social security card. 23rd & Oak 767-2700
Christian Women's Job Corps Provides job preparation, basic computer skills, and budget skills. Day Care Center – CCMS approved. 2101 Broadway 762-3601 www.fbclubbock.org
Early Learning Centers of Lubbock Administrative Offices Provide affordable child-care services. Fees are based on income and eligibility. Call for information.
  • Carver Center – 2509 Elm Street - 744-6726
  • Erskine Center – 2714 Erskine - 763-0535
  • Guadalupe Center – 101 Ave K - 763-3777
  • New Directions – 417 N. Akron - 765-9126
  • Vanda Center – 1301 Vanda - 765-0110
765-9981 www.elclubbock.org
Early Childhood Intervention Program (ECI) Serves families with children ages birth to three that have disabilities or developmental delays. 1628 19th Street 766-1172 ECIDEBT
Family Connections Program - Lubbock I.S.D. Provides parenting classes for students and parents in Lubbock Independent School District. Also provides private counseling sessions for families. 766-1976
Goodwill Industries of Lubbock, Inc. Provides skills, training, job placement, computer skills training, on the job training, GED classes. 715 28TH Street 744-8419 www.lubbockgoodwill.org
Literacy Lubbock Teach basic reading and writing skills to adults. Offer one on one tutoring, small groups and classes. Also provide these skills to non-English speaking persons. (Mahon Library) 1306 9TH 775-3636 www.literacylubbock.org
Learn Educational Opportunity Center Assist with financial aid for college, career counseling, and information concerning college and vocational schools. 2161 50th St 763-4256
Lubbock Independent School District Head Start Programs
Contact Della Frye, Coordinator
Head Start Programs at Ballenger, Mahon, Martin and Stubbs.
Program for children ages 3 & 4. Must meet low income/disability guidelines.
766-0569
South Plains Community Action - Head Start Programs
  • SHAPES ACADEMY HEAD START - 1611 Ave. Q, 749-0093
  • EDDIE RICHARDSON CENTER - 1301 Redbud Ave., 762-8141
  • YWCA Downtown Center - 1310 Avenue N, 687-6845
Provide Head Start Programs for 3 and 4 year olds at various locations.
1946 Ave. Q 762-8815
Texas Tech University Early Head Start Provides a Head Start Program for children 6 weeks - 3 years of age using the High Scope Curriculum. Children must meet Head Start low income/disability guidelines and reside in the Estacado High School attendance area – East of I-27. 515 N. Zenith 765-2737

PARENTING, COUNSELING AND MENTORING SERVICES

Agency/Resource Description Address Phone Website
Big Brothers Big Sister of Lubbock, Inc. One-to one mentoring through positive adult role models that are trained and professionally supervised. Services for children between 5 and 15 years of age. Call the office to request and an interview or application. 1409 19TH Street, Ste.204 763-6131 www.bbbslubbock.org
Boys and Girls Club of Lubbock During School Year: Mon-Fri 3-8 p.m. During Summer: 8 a.m. – 6 p.m. Educational and recreational activities for children ages 6-18. Provide programs in the following areas: Education, Career, Character/Leadership, Health/Life Skills, Sports, Fitness/Recreation. $10.00 fee during the school year. Phea Branch - 1801 E. 24th Street 764-0204 www.lubbockbgc.org
Bridge of Lubbock Teen mentoring program/life skills education. Clothing closet, assistance with food stamp application, Reaching Our Kids (afterschool program for elementary students on Tues. and Thurs. 3:30 – 6 p.m.), Second Helping Lunch (free hot lunch on Mon., Wed. and Fri. from 12-1 p.m.), and Kids Café on Mon., Wed. and Fri. afternoon to provide evening meal to children. 1301 Redbud Avenue (Posey Elementary) 687-0772
Family Connections Program - Lubbock I.S.D. Free parenting classes and counseling services for parents of LISD students. Call for list of classes. 1628 19th Street 766-1976
Family Guidance and Outreach Center Provides support and mentoring for parents. Free parenting classes. Briercroft Office Park #5 747-5577 www.lubbockparentconnection.org

For more information, contact Virginia Chavez, Parent Involvement Specialist at Texas Tech University Early Head Start - 765-2737.

FREQUENTLY CALLED LUBBOCK COUNTY NUMBERS

Adult Probation/Community Supervision 775-1200
Business Crimes/Hot Checks, Criminal Dist Atty. Office 775-1111
Child Support Records, District Clerk 775-1314
Department of Public Safety 762-5000
Marriage License (County Clerk) 775-1056
Sheriff’s Office/county Jail (non-emergency) 775-1400

FREQUENTLY CALLED CITY OF LUBBOCK NUMBERS

Animal Services 775-2057
City Bus 712-2000
City Hall 775-3000
Code Enforcement 775-2123
Crime Line 741-1000
Health Department 775-2933
Housing Authority (LHA) 762-1191
Lubbock Power & Light & Water 775-2509
Police Department, (Non-Emergency) 763-5333
Street Maintenance (Alleys, Potholes, Roads) 775-2606

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