Agencies and Resources

Rent, Utilities, Clothing, Food, Health Care, etc.

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211 Referral and Information Program

Referral program for Lubbock County to provide confidential 24-hour a day referrals to any community resources. Information and referral services informs, guides, directs and links individuals to the appropriate resources including the resources listed below. For more information contact South Plains Association of Governments 762-8721.

  • Phone: Dial 211

Across the Street Outreach

Ministry of Vandelia Church of Christ – Call first to verify availability of services. Provides food pantry, clothing closet, school supplies, rent/utility assistance, bus passes, homeless shelter, diapers to low income parents, summer food program for children.

  • Address: 2002 60th Street
  • Phone: 762-4010

Broadway Church of Christ

Soup kitchen open every Sunday at 11:30 a.m. Clothing closet call on Thursday to schedule an appointment for following Tuesday. Prescription assistance – Mon. and Wed. 1-3 p.m. (call 687-2453 for information)

Catholic Family Services

Family Counseling, at-risk youth counseling, emergency assistance with clothing, rent, food, utilities and/or prescriptions. IMMIGRATION information.
SELF-SUFFICIENCY PROGRAM – helps low-income, single parents to complete their college education by providing assistance with tuition, books, rent, utilities, childcare, and mileage reimbursement. Call to get on waiting list.

  • Address: 102 Ave J
  • Phone: 765-8475

Catholic Family Services Resale Center

Used clothing/home furnishings

  • Address: 2218 34th Street
  • Phone: 763-8315

Child Protective Services

Investigates/provides services for services for children that are abused/neglected.

Community Health Center of Lubbock

Assists with health care, pregnancy, family planning, eye care, dental and social services to low-to-moderate income and homeless persons. Services for children and adults on a sliding fee scale, accept Medicaid, Medicare, CHIP and other forms of payment.

Parkway Community Health Center

  • Address: 406 MLK
  • Phone: 767-9744

Community Dental Clinic

  • Address: 1702 Parkway
  • Phone: 687-6259

Chatman Community Health Center

  • Address: 2301 Cedar Ave
  • Phone: 749-0024

Neighborhood House

Assists with utilities, food, limited prescriptions, diapers, and hygiene products. Offers food vouchers for Food Bank. Call for times and services available.

  • Address: 1318 Broadway
  • Phone: 741-0459

Covenant Community Health Outreach Services

Adult Dental Program

Adults age 19 and up, requires qualification and co-pay

Children's Dental Clinic

Ages 6-18, financial asst. available. Medicaid accepted.

Counseling Services

Individual, couples and family therapy. Fee: Sliding scale

ECI/DEBT – Lubbock I.S.D.

Provides early identification and intervention for children with signs of developmental delays. Also provides physical/occupational/speech therapists and adaptive equipment.

  • Address: 1628 19th Street
  • Phone: 766-1000
  • Website

Family Promise (Interfaith Hospitality Network)

Assistance for homeless families with children, families in multi-family situations and/or undesirable situations, or families in emergency situations. Assist with temporary housing, meals, clothing, etc. Also provides counseling and help finding housing, day care and jobs. (Call for information)

Food Bank (South Plains)

Food vouchers must be obtained from non-profit agencies, churches and schools.
Food boxes are available through agencies and churches – call 211 for information.
Kids Café – an after-school program provides nutritional evening meals in a safe after-school environment in disadvantaged neighborhoods. Call 211 for sites.

Free Medicine Program

Provides prescription assistance for low to moderate income families for a $5.00 fee.

Grand Expectations (UMC)

Pregnancy tests, doctor referral and prenatal health program for low-income pregnant women who will have their baby at University Medical Center. Medicaid worker available to assist with Medicaid application.

  • Address: 2602 Avenue Q
  • Phone: 765-5134
  • Website

Larry Combest Community Health and Wellness Center

Offers primary care and management of chronic diseases, diabetes, asthma, hypertension and obesity.

  • Address: 301 40th
  • Phone: 743-9355

Lubbock Health Department/Vital Statistics

Offers community health education, public health nursing, and immunization clinic.

  • Address: 1902 Texas Ave.
  • Phone: 775-2926
  • Website

Lubbock Children's Health Clinic (Posey)

Offers well checks, sick visits and immunizations for children 18 and under. No child will be turned away for inability to pay.

Lubbock Community Development

Offers energy assistance program for low-income families with heaters, air-conditioners, water-heaters, and refrigerators. Call for appointment and other services.

Lubbock County General Assistance

Temporary assistance with rent, payments for utilities, and burial expense. Family must not have had income for the last month in order to qualify. To qualify for programs, the household must include a totally disabled adult or minor child and the household must have been without income for thirty days. Call for details.

Managed Care Center - Noah's Family Project

Provides counseling, support groups and programs to help stop using alcohol, drugs, tobacco, etc.

  • Address: 2345 50TH Street
  • Phone: 780-8300

My Father's House

Provides training, mentors, housing and child care for women – 17 years and up while they attend Christian Women's Job Corps, vocational training and college.

Neighborhood House/Community Clinic

Assist with utilities, food, limited prescriptions, diapers and hygiene products. Offers food vouchers for Food Bank. Mon-Thurs 9:30-11:00 & 1:00-3:30

  • Address: 1318 Broadway
  • Phone: 741-0459

New Directions - L.I.S.D.

Free services for any pregnant girl under the age of 21 who has not completed High School. Provides education during and after pregnancy, counseling and offers child care on a slide fee scale.

Parenting Cottage

Provides resources and referrals to expectant mothers living in 79404 zip code. Provides Partners for a Healthy Baby Program utilizing home visits/screenings for normal child development and health, vision and hearing. Safe Riders car seat class – will provide eligible parents with a free car seat.

Planned Parenthood Association

Family Planning clinic for men and women. STD testing and treatment. Fees based on family income but Federal Family Planning Grants available.

Poison Center Network, Texas

Answers question on preventing a poisoning or treating a poison exposure.

Prevent Blindness Texas

Offers free vision screening, free exams and eyeglasses for ages four to adult.

Rape Crisis Center

Free services for victims of rape. Victims receive help with medical and legal procedures as well as counseling.

  • Address: P.O. Box 2000 (79457)
  • Administration Phone: 763-3232
  • 24-Hour Crisis Hotline: 763-7273

Red Cross

Provides emergency disaster assistance.

Salvation Army

Limited assistance with food, rent, utilities & prescriptions. Call for information.
Homeless Shelter – 7th & Ave J
Offers temporary shelter for homeless individuals and families.
Thrift Store - Resale Center – 1420 Ave. J
Offers used clothing/furniture at affordable prices. Clothing vouchers available.

  • Address: 1111 16th Street
  • Phone: 765-9434
  • Website

Social Security Administration

Assists people in filing for benefits and obtaining Social Security cards. Toll free number has information on: Social Security retirement, survivor, disability, Medicare, SSI disability and aged.

  • Address: 2002 W. Loop 289, Ste. 100
  • Phone: 799-2520

Stork's Nest

Free pregnancy testing, prenatal classes, baby items, doctor referrals and assistance applying for Medicaid.

Texas Attorney General's Office - Child Support

Assistance in collecting child support payments.

  • Address: 50th & Salem
  • Phone: 767-0521
  • Child Support Hotline: 800-252-8014

Texas Dept. of Human Sciences

Provides Food Stamps, Medicaid, TANF and employment assistance to families. Will provide emergency food stamps on individual case basis.

  • Address: 1716 Parkway Drive
  • Phone: 744-7632
  • Website

Women Infant and Children Program (WIC)

Free nutrition program that provides education and food vouchers for necessary foods such as infant formula, milk, cheese, juice, cereal, beans and eggs to pregnant women, infants and children under 5 years old.

  • Address: 1946 Ave. Q
  • Phone: 747-0104

Parkway Area WIC Location

  • Address: 1811 Parkway Drive
  • Phone: 747-0182

Women Protective Services (Crisis Hot Line)

Protection for women and children in a dangerous or abusive situation. Will provide emergency transportation, shelter, food, clothing, protection, counseling, etc. for women and children.

  • Phone: 800-736-6491

Worksource Child Care Services (CCS)

Provides assistance in paying for child care services for low-income parents attending school or working. Call for details and appointment.

  • Address: 14th & Ave. L
  • Phone: 744-3572

Worksource of the South Plains

Career & Employment services – assist job seekers with resumes, applications, interviews, hiring, career/skills assessments, money management, etc. Hours of Operation: 8-5 on Mon., Tues., Wed., and Fri. Thursday – 8 -7 p.m.

  • Address: 1281 14th Street
  • Phone: 765-5038

Legal Assistance

Legal aid, services, etc.

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Legal Aid Society of Lubbock

Assistance with legal matters for low income families.

  • Address: 916 Main Street
  • Phone: 762-2325

West Texas Legal Services

(Income qualified – call for information) Free legal clinics held 2nd and 4th Tuesday of each month at St Johns United Methodist Church and 1st Thursday of each month at the Mae Simmons Community Center. Assists with divorce, custody, child support, etc.

Housing/Emergency Assistance

Repairs, maintenance, leasing, etc.

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Community Development/Housing Dept.

(Call for Information) Provides paint and emergency repair program for water, gas, sewer lines and heating. Offers a Roofing Loan Program. (Services are for low to moderate income homeowners).

Community Housing Resource Board

Provides affordable housing, offers lease purchase and new construction programs, homebuyer classes, offers down payment, closing assistance, low-income rental housing to low and moderate household.

  • Address: 1628 Main Street
  • Phone: 763-3877

Family Promise (Interfaith Hospitality Network)

(Call for information) Assistance for homeless families with children, families in multi-family situations and/or undesirable situations, or families in emergency situations. Assist with temporary housing, meals, clothing, etc. Also provides counseling and help finding housing, day care and jobs.

Habitat for Humanity, Lubbock

Provides assistant with the purchase of low income housing for families who qualify based on need, ability to pay and the willingness to partner with the Habitat affiliate.

Link Ministries

Homeless information (Contact person: Ron Mercer)

  • Address: 1701 Buddy Holly Ave.
  • Phone: 765-9101

Lubbock Housing Authority

Offers Public Housing and Section 8 housing assistance with the rent for the low to moderate income families, elderly, or persons with disabilities. Does not provide emergency housing.

Adult & Children Education

Basic education, job preparation, child care, etc.

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Adult Education

Basic education, Reading, Writing, Arithmetic, English, and other subjects taught. Improves ability for employment, GED preparation and English as a Second Language (ESL).

  • Address: 1601 24th St
  • Phone: 766-1540

Bridges Program – Mae Simmons Community Center

Provides assistance with GED. Open Tuesday – Thursday, 9 am – 12 noon. Call for Information. Can walk-in to register - bring social security card.

  • Address: 23rd & Oak
  • Phone: 767-2700

Christian Women's Job Corps

Provides job preparation, basic computer skills, and budget skills. Day Care Center – CCMS approved.

Early Learning Centers of Lubbock Administrative Offices

Provide affordable child-care services. Fees are based on income and eligibility. Call for information.

  • Carver Center – 2509 Elm Street - 744-6726
  • Erskine Center – 2714 Erskine - 763-0535
  • Guadalupe Center – 101 Ave K - 763-3777
  • New Directions – 417 N. Akron - 765-9126
  • Vanda Center – 1301 Vanda - 765-0110

Primary Contact

Early Childhood Intervention Program (ECI)

Serves families with children ages birth to three that have disabilities or developmental delays.

  • Address: 1628 19th Street
  • Phone: 766-1172

Family Connections Program - Lubbock I.S.D.

Provides parenting classes for students and parents in Lubbock Independent School District. Also provides private counseling sessions for families.

  • Phone: 766-1976

Goodwill Industries of Lubbock, Inc.

Provides skills, training, job placement, computer skills training, on the job training, GED classes.

Literacy Lubbock

Teach basic reading and writing skills to adults. Offer one on one tutoring, small groups and classes. Also provide these skills to non-English speaking persons.

Learn Educational Opportunity Center

Assist with financial aid for college, career counseling, and information concerning college and vocational schools.

  • Address: 2161 50th St
  • Phone: 763-4256

Lubbock Independent School District

Head Start Programs
Contact Della Frye, Coordinator
Head Start Programs at Ballenger, Mahon, Martin and Stubbs.
Program for children ages 3 & 4. Must meet low income/disability guidelines.

  • Phone: 766-0569

South Plains Community Action - Head Start Programs

  • SHAPES ACADEMY HEAD START - 1611 Ave. Q, 749-0093
  • EDDIE RICHARDSON CENTER - 1301 Redbud Ave., 762-8141
  • YWCA Downtown Center - 1310 Avenue N, 687-6845

Provide Head Start Programs for 3 and 4 year olds at various locations.

  • Address: 1946 Ave. Q
  • Phone: 762-8815

Texas Tech University Early Head Start

Provides a Head Start Program for children 6 weeks - 3 years of age using the High Scope Curriculum. Children must meet Head Start low income/disability guidelines and reside in the Estacado High School attendance area – East of I-27.

  • Address: 515 N. Zenith
  • Phone: 765-2737

Parenting, Counseling and Mentoring Services

Educational and recreational activities for children, life skills education, etc.

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Big Brothers Big Sister of Lubbock, Inc.

One-to one mentoring through positive adult role models that are trained and professionally supervised. Services for children between 5 and 15 years of age. Call the office to request and an interview or application.

Boys and Girls Club of Lubbock

During School Year: Mon-Fri 3-8 p.m.
During Summer: 8 a.m. – 6 p.m.
Educational and recreational activities for children ages 6-18. Provide programs in the following areas: Education, Career, Character/Leadership, Health/Life Skills, Sports, Fitness/Recreation. $10.00 fee during the school year.

Bridge of Lubbock

Teen mentoring program/life skills education. Clothing closet, assistance with food stamp application, Reaching Our Kids (afterschool program for elementary students on Tues. and Thurs. 3:30 – 6 p.m.), Second Helping Lunch (free hot lunch on Mon., Wed. and Fri. from 12-1 p.m.), and Kids Café on Mon., Wed. and Fri. afternoon to provide evening meal to children.

  • Address: 1301 Redbud Avenue (Posey Elementary)
  • Phone: 687-0772

Family Connections Program - Lubbock I.S.D.

Free parenting classes and counseling services for parents of LISD students. Call for list of classes.

  • Address: 1628 19th Street
  • Phone: 766-1976

Family Guidance and Outreach Center

Provides support and mentoring for parents. Free parenting classes.

  • Address: Briercroft Office Park #5
  • Phone: 747-5577

For more information, contact Virginia Chavez, Parent Involvement Specialist at Texas Tech University Early Head Start - 765-2737.


Frequently Called Lubbock County Numbers

  • Adult Probation/Community Supervision: 775-1200
  • Business Crimes/Hot Checks, Criminal Dist Atty. Office: 775-1111
  • Child Support Records, District Clerk: 775-1314
  • Department of Public Safety: 762-5000
  • Marriage License (County Clerk): 775-1056
  • Sheriff's Office/county Jail (non-emergency): 775-1400

Frequently Called City of Lubbock Numbers

  • Animal Services: 775-2057
  • City Bus: 712-2000
  • City Hall: 775-3000
  • Code Enforcement: 775-2123
  • Crime Line: 741-1000
  • Health Department: 775-2933
  • Housing Authority (LHA): 762-1191
  • Lubbock Power & Light & Water: 775-2509
  • Police Department, (Non-Emergency): 763-5333
  • Street Maintenance (Alleys, Potholes, Roads): 775-2606