On November 20, 2017, the TTU IT Division released a new version of Symantec Endpoint Protection software (Version 14 MP2) for both Windows and Mac OS, available to download on the eRaider Software Download site – eraider.ttu.edu. We have tested the new version extensively, and you and your users will not experience any changes in the interface; the updates were to repair known issues and to include Windows 10 compatibility.

Notes for Downloading the New Version:

After the user navigates to the eRaider site, they will click on "Manage Your Account," and then select "Software Download" from the left navigation pane. Once the user selects an operating system, they will see the option to select either "unmanaged" or "managed" versions:

• All university-owned Windows and Apple computers should use the managed package, that allows the Symantec software to check into our centrally managed server.
• Personally-owned computers should use the unmanaged package, that requires the owner to manage the Symantec software.

Once the user selects the appropriate Symantec software, an installation program will walk them through the simple process of upgrading The following table provides further information about each version:

As we have discussed for the last year in our NSC meetings, transitioning to managed anti-malware on university-owned systems is a key piece of our IT Security Program, and we appreciate your partnership in transitioning faculty and staff to the managed platform. We also appreciate your advocacy to help those in your area protect their personal systems as well. Thank you for your assistance as we work together to protect our institutional data and information resources. For additional information, questions, or assistance, contact IT Help Central at (806) 742-4357 (HELP) or ithelpcentral@ttu.edu.