TTU COVID-19 Management System
In collaboration with our TTU and strategic vendor partners, the IT Division provided campus-wide support that allowed for ongoing University operations, and enabled innovative solutions to be deployed by TTU departments. Below is a sampling of support provided to the Texas Tech Community by the IT Division during the COVID-19 Pandemic.
Increased Digitization for Secure Remote Work
-Cloud Storage
-VPN
-RDP
-Adobe Sign
-Infrastructure Enhancements
-Cybersecurity Enhancements
-Touch-free WEPA Printing
-Virtualized Lab Access
-Industry product research
-Applications: COVID-19 Screening - Building Access Application, Quick Self-Assessment,
Full Self-Screening, Report Positive Result, Contact Tracing, Interface with City
-HIPAA Enclave
-Citrix Connections
Enhanced Infrastructure
-Increased Bandwidth
-Microsoft O365 & Blackboard
-Increased VPN/RDP Simultaneous Connections
-Installation of Outdoor WiFi
-Reese Backup Route
-Virtualized Computer Labs
Enhanced Software Licensing
-Zoom
-Adobe Sign
-Blackboard
-Microsoft Teams
-Cloud Storage: SharePoint Online, OneDrive for Business
-Other
Support for Students, Faculty, & Staff
-Support for work/learn from home
-Equipment Loaners: laptops, mobile hotspots, webcams, headsets
-Remote access website
-Timely communications on IT support and services
Classroom Technology Support
-Collaborated with Office of the Provost, Registrar, Operations, and eLearning
to purchase 10 mobile carts for socially-distanced classrooms
-Installation of cameras (50+) in classrooms for instruction (65 Raider Rooms
available for online instructions)
-Assisting TIEHH With Transmitting COVID Tests to The State
-3D Printing of PPE for Honors College project to assist healthcare workers
-Support for town halls and other Zoom meetings
-Setting up alternate call center operations
-Support for Housing, Operations, Athletics, Student Wellness Center,
Human Sciences, Chemistry, College of Education, Mechanical Engineering,
Hospitality Services, Office of General Counsel, Student Union & Activities,
eLearning & Academic Partnership, Student Business Services, Kinesiology &
Sport Management, Office of Communications & Marketing, Classical & Modern
Languages & Literatures, Dean of Students, Student Affairs, Emergency Management,
Office of the President, Office of the Provost, Office of the Chancellor, VPR,
HR, CFO, OIA, Diversity, …