Texas Tech University

About the IT Division

The Information Technology Division provides reliable, contemporary, and integrated technology to enable teaching, learning, research, and service.

Departments in the TTU IT Division:

Application Development and Support

ADS delivers high-quality solutions tailored to departmental requirements - whether your department needs to extend and enhance an existing solution or build an entirely new and innovative application.

Application Development and Support Strategic Plan

High Performance Computing Center

Texas Tech University's High Performance Computing Center (HPCC) was established in 1999 to promote research and teaching on campus through integrating leading-edge high performance computing and visualization for the faculty, staff and students of Texas Tech University.

High Performance Computing Center Strategic Plan

Institutional Research

The Office of Institutional Research provides precise and timely reporting for state and federal agencies. IR also provides information, research and decision support to university leaders. Historical information regarding enrollment statistics and student demographics is available from the IR web site.

Institutional Research Strategic Plan

IT Help Central: 806-742-4357 (HELP)

Through collaboration and professionalism, IT Help Central provides the highest possible quality technical support and assistance to the University community. IT Help Central offers a wide variety of services to the Texas Tech community, including:

  • Phone and email support for most technical issues, including eRaider accounts, TechMail, Banner, and general computer maintenance;
  • Walk-in support for virus/spyware removal, network troubleshooting (including wireless setup), TechMail troubleshooting/setup, and many other issues;
  • On-site support for residence hall occupants;
  • On-site support for departmental employees, faculty, and executives;
  • Self-support instructions, purchase recommendations, and bulletins on our website

IT Help Central Strategic Plan

Technology Support

Technology Support provides quality user services through operation of the Advanced Technology Learning Center (ATLC) in the west basement of the Library and five remote labs across campus. Technology Support professionals provide services, such as application consulting, web template and design consulting, free technology short courses (hands-on and online), computing facilities (both PC and Mac), application development, site licensed software and media distribution, and computing reference materials to all students, faculty and staff.

Technology Support Strategic Plan

Telecommunications Services

The Telecommunications department provides reliable, modern, and integrated communications services to enable teaching, learning, research, and outreach.

Telecommunications Services Strategic Plan

 

Departments in the Office of the CIO, TTU System:


IT Councils and Committees

The following councils & committees provide input to the TTU Information Technology Division regarding policies and strategies:

  • CIO Council
  • Information Technology Advisory Committee
  • Information Technology Security Committee
  • Texas Tech University Web Advisory Committee
  • Grid Users Group
  • Safe Computing Practices Committee.

Contact

Information Technology Division