IT Help Central
Today's hours
Phone, Email, and Chat Support: 1:00pm - 8:00pm
CURRENTLY CLOSED
View our full schedule to see hours for Walk-up Services, RHS, and CTS.
Announcements
Transition to Microsoft multifactor authentication for VPN
The TTU IT Division is switching authentication tools. Beginning Thursday, February 15, 2024,
all VPN connections will require Microsoft multifactor authentication instead of Duo. More… »
Update on Microsoft Skype for Business to Microsoft Teams transition
Texas Tech is continuing with the transition from Skype for Business (SfB) to Microsoft
Teams, after which SfB will be discontinued and Teams will provide all the functionality
currently provided by Teams and SfB. Some devices may require replacement. We recommend
using Teams side-by-side with SfB so you are comfortable with the application when
phone calls begin ringing in Teams next year. More… »
Student employment opportunities
Are you able to work with people? Do you have what it takes to provide great customer
service? IT Help Central regularly accepts applications for student assistant and
graduate assistant positions Apply today! More… »
Do not respond to email phishing scams targeting your TTU email account
TTU students, faculty, and staff continue to receive, and respond to, email scams
targeting their TechMail accounts. Do not respond to these phishing emails or your
account will be disabled to protect institutional data. More… »
TIP: For a listing of current and planned system downtime, please sign in to askIT at www.askit.ttu.edu.
Solutions
eRaider
- Set up your eRaider account
- Forgot eRaider password
- Forgot eRaider username
- Multifactor authentication (MFA)
- Legacy two-factor authentication (2FA)
Microsoft 365
- M365 overview
- Outlook and TechMail
- Microsoft Teams
- OneDrive for Business
- Microsoft 365 Apps for enterprise
- Microsoft 365 for mobile devices
- Microsoft 365 on the web
More services…
- Blackboard
- Tools for Learning, Teaching, and Working Remotely
- Unified Communications & Skype for Business
- Wi‑Fi and wired networking
More solutions at www.askit.ttu.edu »
IT Help Central
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Address
407 Flint Ave, Lubbock, TX 79409 -
Phone
806-742-4357 (HELP) or toll-free 877-484-3573 -
Email
ithelpcentral@ttu.edu