IT Help Central
Today's hours
Phone, Email, and Chat Support: 7:00am - 12:00am
CURRENTLY CLOSED
View our full schedule to see hours for Walk-up Services, RHS, and CTS.
Announcements
TTUnet VPN upgrade to support security keys for MFA – May 15, 2024, 7:30 AM–7:45 AM
The Enterprise IT Security team will upgrade the TTUnet VPN service on May 15, 2024,
from 7:30 AM to 7:45 AM to allow security keys to be used with multifactor authentication (MFA).
Some users may notice a slight change in how the sign-in process works. More… »
Update on Microsoft Skype for Business to Microsoft Teams transition
Texas Tech is continuing with the transition from Skype for Business (SfB) to Microsoft
Teams, after which SfB will be discontinued and Teams will provide all the functionality
currently provided by Teams and SfB. Some devices may require replacement. We recommend
using Teams side-by-side with SfB so you are comfortable with the application when
phone calls begin ringing in Teams next year. More… »
TIP: For a listing of current and planned system downtime, please sign in to askIT at www.askit.ttu.edu.
Solutions
eRaider
- Set up your eRaider account
- Forgot eRaider password
- Forgot eRaider username
- Multifactor authentication (MFA)
- Legacy two-factor authentication (2FA)
Microsoft 365
- M365 overview
- Outlook and TechMail
- Microsoft Teams
- OneDrive for Business
- Microsoft 365 Apps for enterprise
- Microsoft 365 for mobile devices
- Microsoft 365 on the web
More services…
- Blackboard
- RaiderCanvas
- Tools for Learning, Teaching, and Working Remotely
- Unified Communications & Skype for Business
- Wi‑Fi and wired networking
More solutions at www.askit.ttu.edu »
IT Help Central
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Address
407 Flint Ave, Lubbock, TX 79409 -
Phone
806-742-4357 (HELP) or toll-free 877-484-3573 -
Email
ithelpcentral@ttu.edu