IT Help Central

 

What is askIT?

Announcements

RaiderCanvas unexpected downtime – May 7, 2026 [UPDATE: Service restored]
There is a nationwide Canvas outage. The vendor, Instructure, is working to restore service. Please refer to your TechMail inbox for more information. [NOTE: Service has been restored.]  More… »

TTUnet wired and wireless network update on March 18, 2026
Information Technology staff have temporarily resolved the problem that was preventing network access from some TTU Lubbock locations. Maintenance is scheduled for March 18, 2026, from 8:30 PM to 9:30 PM to implement a long-term solution.  More… »

Announcements archive  »

TIP: For a listing of current and planned system downtime, please visit the System status page in askIT.

 

Solutions

eRaider

• Set up your eRaider account
• Forgot eRaider password
• Forgot eRaider username
• Multifactor authentication (MFA)
• Legacy two-factor authentication (2FA)

Microsoft 365

• M365 overview
• Outlook and TechMail
• Microsoft Teams
• OneDrive for Business
• Microsoft 365 Apps for enterprise
• Microsoft 365 for mobile devices
• Microsoft 365 on the web

More services…

• RaiderCanvas
• Tools for Learning, Teaching, and Working Remotely
• Unified Communications
• Wi‑Fi and wired networking

More solutions at www.askit.ttu.edu »