Texas Tech University

IT Help Central

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Photos courtesy ITHC staff O'Jay Barbee

Today's hours

Phone, Email, and Chat Support: 7:30am - 12:00am

View our full schedule to see hours for Walk-up Services, RHS, and CTS.


Transition to Microsoft multifactor authentication for VPN
The TTU IT Division is switching authentication tools. Beginning Thursday, February 15, 2024, all VPN connections will require Microsoft multifactor authentication instead of Duo.  More… »

Update on Microsoft Skype for Business to Microsoft Teams transition
Texas Tech is continuing with the transition from Skype for Business (SfB) to Microsoft Teams, after which SfB will be discontinued and Teams will provide all the functionality currently provided by Teams and SfB. Some devices may require replacement. We recommend using Teams side-by-side with SfB so you are comfortable with the application when phone calls begin ringing in Teams next year.  More… »

Student employment opportunities
Are you able to work with people? Do you have what it takes to provide great customer service? IT Help Central regularly accepts applications for student assistant and graduate assistant positions Apply today!  More… »

Do not respond to email phishing scams targeting your TTU email account
TTU students, faculty, and staff continue to receive, and respond to, email scams targeting their TechMail accounts. Do not respond to these phishing emails or your account will be disabled to protect institutional data.  More… »

Announcements archive »

TIP: For a listing of current and planned system downtime, please sign in to askIT at www.askit.ttu.edu.