IT Help Central
Today's hours
Phone, Email, and Chat Support: 7:30am - 12:00am
CURRENTLY CLOSED
View our full schedule to see hours for Walk-up Services, RHS, and CTS.
Announcements
Action required: Changes to Microsoft MFA regarding text messages and voice calls
Microsoft will begin to phase out the SMS and voice options for Microsoft multifactor
authentication (MFA) beginning September 1, 2026. Customers may be prompted to set
up a passkey instead. eRaider Web Sign-in is not impacted at this time. More… »
RaiderCanvas unexpected downtime – May 7, 2026 [UPDATE: Service restored]
There is a nationwide Canvas outage. The vendor, Instructure, is working to restore
service. Please refer to your TechMail inbox for more information. [NOTE: Service has been restored.] More… »
TIP: For a listing of current and planned system downtime, please visit the System status page in askIT.
Solutions
eRaider
- Set up your eRaider account
- Forgot eRaider password
- Forgot eRaider username
- Multifactor authentication (MFA)
- Legacy two-factor authentication (2FA)
Microsoft 365
- M365 overview
- Outlook and TechMail
- Microsoft Teams
- OneDrive for Business
- Microsoft 365 Apps for enterprise
- M365 for mobile devices
- M365 on the web
More services…
- RaiderCanvas
- Tools for Learning, Teaching, and Working Remotely
- Unified Communications
- Wi‑Fi and wired networking
More solutions at www.askit.ttu.edu »
IT Help Central
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Address
407 Flint Ave, Lubbock, TX 79409 -
Phone
806-742-4357 (HELP) or toll-free 877-484-3573 -
Email
ithelpcentral@ttu.edu





