Announcements

Recent

• TTU IT Self-Help Portal and Knowledge Base (askIT) Upgrade 12/16 to 12/17
  The Texas Tech University askIT team will perform an askIT upgrade, beginning December 16th at 8:30 PM and ending December 17th at 1:30 AM. More… >>
• TTU Websites Downtime for Sunday December 16th between 6 PM and 11:59 PM
  This downtime is to apply application updates. Websites potentially affected include the following: www.depts.ttu.edu www.ttu.edu www.texastech.edu today.ttu.edu The services listed maybe have interruptions but will be minimal. More… >>
• Winter weather delay
  Due to inclement weather, IT Help Central will open at noon on December 8, 2018. Our location at the SUB will be closed due to the SUB closing at 1 PM. On December 9th, our tentative call center hours are 8 AM to midnight, with our SUB location open from 9 AM to 8 PM. More… >>
• Easier access to TTU-licensed Adobe products–update now!
  Faculty and staff using Adobe Creative Cloud can now take advantage of single sign-on using eRaider credentials. Update by November 30th to avoid expiration notice or experience inoperable Adobe software! More… >>
• iOS 11 or higher required for Office 365 Apple mobile apps
  In order to improve security, Microsoft announces that iOS 10 and lower will not be supported for Office 365 mobile apps. Android requirements remain unaffected at this time. More… >>
• Coming Soon from Microsoft: Web-based Outlook and Outlook for Windows Upgrades
  Microsoft will enhance the web-based Outlook and Outlook for Windows software soon. More… >>
• Microsoft deploys improved security for Office 365 services effective 10/31/18
  To provide improved data security, Microsoft will deploy best-in-class encryption services beginning October 31, 2018. More… >>
• Announcing Skype for Business on Mac!
  Skype for Business on Mac is now fully supported at TTU. Upgrade from Lync for Mac 2011 today! More… >>
• IT Help Central's Residence Hall Support walkthrough schedule
  IT Help Central's Residence Hall Support (RHS) technicians will conduct walkthroughs for assistance in each of the residence halls between August 19, 2018 and August 26, 2018. More… >>
• DO NOT RESPOND to email phishing scams targeting your TTU email account
  TTU students, faculty, and staff continue to receive, and respond to, email scams targeting their TechMail accounts. Do not respond to these phishing emails or your account will be disabled to protect institutional data. More… >>
• Did you know? VPN is no longer needed for Microsoft Remote Desktop!
  Thanks to the RDP Gateway service provided by the TTU IT Division, a VPN connection is no longer necessary to use Microsoft Remote Desktop. More… >>

Older

• Banner production database maintenance (9/15/18 – 9/16/18) – Raiderlink impacted
• Microsoft retires the OWA mobile app
• Texas Tech RaiderDrive service to be retired on July 2, 2018
• Mobile device protection applied to devices connecting to TechMail on December 18, 2017
• eRaider system maintenance scheduled for December 18, 2017
• Adobe alerts TTU of software license expiration error
• Blackboard maintenance beginning Saturday, November 18, 2017 at 11:00 PM
• Banner production installations and downtime - October 27-29, 2017
• iOS 11 critical update
• Two-factor authentication implementation and changes to eRaider (May 2017)
• Office 365 email upgrade for employees (summer 2017)
• IT Alert: Samsung recalls all Galaxy Note7 phones due to safety concerns
• Office 365 services now available to TTUS and TTU faculty, staff, and students through Office.com
• Recycle your IT equipment: Raider PC Mart