Announcements

Recent

• Attention Mac users: OneDrive macOS version compatibility change - Friday, February 1, 2019
  In order to improve security, Microsoft announces that macOS 10.11 and lower will not be supported for the Microsoft OneDrive application beginning Friday, February 1, 2019.  More… >>
• Mediasite enterprise video platform upgrade, January 11, 2019, 3:00 AM
  The TTU IT Division will upgrade the Mediasite enterprise video platform on Friday, January 11, 2019, from 3:00 AM to 7:00 AM.  More… >>
• Blackboard services to be upgraded starting Friday, January 11, 2019
  Blackboard services will be unavailable for 12 hours, beginning January 11, 2019, at 11:00 PM.  More… >>
• TTU IT self-help portal and knowledge base (askIT) upgrade, December 16 to 17, 2018
  The Texas Tech University askIT team will perform an askIT upgrade, beginning December 16, 2018, at 8:30 PM and ending December 17, 2018, at 1:30 AM.  More… >>
• TTU websites downtime for Sunday, December 16, 2018, between 6:00 PM and 11:59 PM
  This downtime is to apply application updates. Websites potentially affected include the following: www.depts.ttu.edu, www.ttu.edu, www.texastech.edu, and today.ttu.edu. The services listed maybe have interruptions but will be minimal.  More… >>
• Easier access to TTU-licensed Adobe products–update now!
  Faculty and staff using Adobe Creative Cloud can now take advantage of single sign-on using eRaider credentials. Update by November 30, 2018, to avoid expiration notice or experience inoperable Adobe software!  More… >>
• iOS 11 or higher required for Office 365 Apple mobile apps
  In order to improve security, Microsoft announces that iOS 10 and lower will not be supported for Office 365 mobile apps. Android requirements remain unaffected at this time.  More… >>
• IT Help Central's Residence Hall Support walkthrough schedule
  IT Help Central's Residence Hall Support (RHS) technicians will conduct walkthroughs for assistance in each of the residence halls between August 19 and 26, 2018.  More… >>
• Do not respond to email phishing scams targeting your TTU email account
  TTU students, faculty, and staff continue to receive, and respond to, email scams targeting their TechMail accounts. Do not respond to these phishing emails or your account will be disabled to protect institutional data.  More… >>
• Did you know? VPN is no longer needed for Microsoft Remote Desktop!
  Thanks to the RDP Gateway service provided by the TTU IT Division, a VPN connection is no longer necessary to use Microsoft Remote Desktop.  More… >>

Older

• Winter weather delay
• Coming soon from Microsoft: Web-based Outlook and Outlook for Windows upgrades
• Microsoft deploys improved security for Office 365 services effective October 31, 2018
• Announcing Skype for Business on Mac!
• Banner production database maintenance (September 15 to 16, 2018) – Raiderlink impacted
• Microsoft retires the OWA mobile app
• Texas Tech RaiderDrive service to be retired on July 2, 2018
• Mobile device protection applied to devices connecting to TechMail on December 18, 2017
• eRaider system maintenance scheduled for December 18, 2017
• Adobe alerts TTU of software license expiration error
• Blackboard maintenance beginning Saturday, November 18, 2017 at 11:00 PM
• iOS 11 critical update
• Two-factor authentication implementation and changes to eRaider (May 2017)
• Office 365 email upgrade for employees (summer 2017)
• Recycle your IT equipment: Raider PC Mart