Announcements

Recent

• TTU adoption of Microsoft Defender for Endpoint Protection
  Symantec Endpoint Protection will no longer be available for institutional and personal devices. Please uninstall Symantec software from all personal devices by August 31, 2022.  More… »
• IT Help Central will be closed 2/3/2022 - 2/4/2022
  Due to inclement weather, IT Help Central will be closed February 3 and February 4, 2022.  More… »
• Banner maintenance for expanded functionality December 27-30, 2021 - Raiderlink impacted
  In order to meet the growing needs of the Texas Tech community, we will expand functionality in Banner with Multi-Entity Processing from December 27-30, 2021. During this period, Banner services will be unavailable.  More… »
• City-wide power outage Memorial Day weekend – IT considerations
  LP&L will switch to the ERCOT power grid on Saturday, May 29, and Sunday, May 30, 2021. Lubbock customers (including TTU) will experience temporary power outages during this period. Please review these IT-related considerations to prepare for the transition.  More… »
• Rolling blackouts
  The Texas Tech campus in Lubbock may experience intermittent rolling blackouts on Tuesday, February 16, 2021, due to the ongoing winter weather and its effect on statewide energy consumption.  More… »
• Beware of scams using the COVID-19 topic
  The TTU IT Division wants to remind the community to beware of scams related to the Coronavirus (COVID-19) topic.  More… »
• State-mandated basic cybersecurity training
  In compliance with House Bill 3834, the TTU IT Division has developed a basic cybersecurity awareness training program that has been certified by the State of Texas Department of Information Resources.  More… »

Older

• Banner Admin two-factor authentication (2FA) will be enabled on Saturday, October 24, 2020, during Banner maintenance
• Microsoft ends service and support for Windows 7
• Scheduled maintenance for FootPrints and askIT, Friday, 10/25/2019, 3 AM - 6 AM (CDT)
• Scheduled maintenance for askIT and FootPrints, Friday, October 4, 2019, 3:00-5:00 AM CDT
• Maintenance affecting eRaider, Raiderlink, Wi‑Fi, VPN, and more (June 12, 2019)
• Data center maintenance affecting Raiderlink, SharePoint, Mediasite, and other services
• Emergency maintenance for campus Internet service
• Attention Mac users: OneDrive macOS version compatibility change
• Easier access to TTU-licensed Adobe products—update now!
• IT Help Central's Residence Hall Support walkthrough schedule
• Do not respond to email phishing scams targeting your TTU email account
• Recycle your IT equipment: Raider PC Mart