Texas Tech University

Classroom Technology Services

Classroom Technology Services provides computer and audiovisual support to Texas Tech's Raider Rooms (formerly General Purpose Classrooms), maintains the digital signage network across the Texas Tech campus, and offers consultation and recommendations for audiovisual and teleconferencing technologies to the Texas Tech community.

Our Services

Raider Rooms

Technical Support for Raider Rooms (formerly General Purpose Classrooms) is available by calling our hotline at (806) 742-5381, or email us at ctsstaff.ithelpcentral@ttu.edu.


Technology FAQ

How do I use the technology in the Raider Rooms?

There is a copy of the instructions in the lectern drawer of each classroom. However, you can print your own copy by clicking on the appropriate link below:

If you have any questions or concerns about using the technology, please contact Classroom Technology Services (CTS) at (806) 742-5381 or at ctsstaff.ithelpcentral@ttu.edu.

How do I gain access to Raider Rooms?

 As an instructor of record you will automatically gain access to the classroom you are teaching in. If you would like your TA to have access to the classroom as well, please contact Operations Division Planning and Administration to verify your TA will have the appropriate access.

For additional information, please watch the access video.

IS there technology training available for the Raider Rooms?

Yes! Trainings are scheduled before the beginning of the term and the instructor of record will receive a meeting request with the date, time and location. If you are not able to attend the training session or have an event scheduled in a Raider Room, please contact Classroom Technology Services (CTS) at (806)742-5381 or ctsstaff.ithelpcentral@ttu.edu to schedule training.

What if I have issues with the technology during class?

Please call Classroom Technology Services (CTS) immediately at (806)742-5381 and someone will assist you as quickly as possible either over the phone or in person to minimize loss of class time.


Resources

Digital Signage

Departments interested in obtaining digital signage should contact the IT Help Central at (806) 742-4357 (HELP).

Resources

Technology Consultation

Classroom Technology Services offers recommendations and consultation to Texas Tech departments regarding projection/video systems, sound amplification, lecture capture, teleconferencing/ distance education services, and many other audiovisual solutions. Contact us at (806) 742-5381 or email us at ctsstaff.ithelpcentral@ttu.edu for additional information.

Hours

Our hours for Monday are 7:30am - 7:00pm and we are OPEN

Staff

Scott Hall

Scott Hall
Managing Director

Andrew Bevly

Andrew Bevly
Assistant Managing Director

 Eric Martinez

Eric Martinez
Section Supervisor

 

Dennis Sutton
IT Support Technician III

Alina Drigalenko

Alina Drigalenko
IT Support Technician II

 

Vacant
IT Support Technician II