Classroom Technology Services
Classroom Technology Services (CTS) provides computer and audiovisual support to Texas Tech University's Raider Rooms (formerly "General Purpose Classrooms"), maintains the digital signage network across the TTU campus, and offers consultation and recommendations for audiovisual and teleconferencing technologies to the TTU community.
Our services
Raider Rooms
Technical support for Raider Rooms (formerly "General Purpose Classrooms") is available by calling our hotline at 806-742-5381, or email us at ctsstaff.ithelpcentral@ttu.edu.
Technology FAQ
How do I use the technology in the Raider Rooms?
There is a copy of the instructions in the lectern drawer of each classroom. However, you can print your own copy by clicking on the appropriate link below:
- Instructions for HUMSCI 169
- Instructions for HUMSCI 063
- Instructions for SCI 204
- Instructions for other Raider Rooms
Distance Learning Supplements
Raider Rooms support distance learning with cameras, microphones, and videoconferencing software. Below are supplements to use the technologies in Raider Rooms for distance education.
If you have any questions or concerns about using the technology, please contact CTS at 806-742-5381 or at ctsstaff.ithelpcentral@ttu.edu.
How do I gain access to Raider Rooms?
As an instructor of record, you will automatically gain access to the classroom in which you are teaching. If you would like your TA to have access to the classroom as well, please contact Operations Division Planning and Administration to verify that your TA will have the appropriate access.
For additional information, please watch the access video.
Is there technology training available for the Raider Rooms?
Yes! Trainings are scheduled before the beginning of the term and the instructor of record will receive a meeting request with the date, time and location. If you are not able to attend the training session or have an event scheduled in a Raider Room, please contact CTS at 806-742-5381 or ctsstaff.ithelpcentral@ttu.edu to schedule training.
What if I have problems with the technology during class?
Please call CTS immediately at 806-742-5381 and someone will assist you as quickly as possible either over the phone or in person to minimize loss of class time.
Resources
Digital Signage
Departments interested in obtaining digital signage should contact the Service Desk at IT Help Central.
Resources
Technology consultation
CTS offers recommendations and consultation to Texas Tech University departments regarding projection/video systems, sound amplification, lecture capture, teleconferencing/distance education services, and many other audiovisual solutions. Contact us at 806-742-5381 or email us at ctsstaff.ithelpcentral@ttu.edu for additional information.
Hours
Today's hours
CTS: 8:00am - 5:00pm
CURRENTLY OPEN
Staff
Scott Hall
Managing Director
Andrew Bevly
Associate Managing Director
Eric Martinez
Enterprise IT Project Manager
Alina Drigalenko
IT Support Technician III
Noel Ramirez
IT Support Technician II
Kris Warnock
IT Support Technician II
IT Help Central
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Address
407 Flint Ave, Lubbock, TX 79409 -
Phone
806-742-4357 (HELP) or toll-free 877-484-3573 -
Email
ithelpcentral@ttu.edu