[Moderate revision–posted 12/23/25 (replaces 9/17/21 edition)]
[PDF Version]

Operating Policy and Procedure
OP 63.04: Delivery Services
DATE: December 23, 2025
PURPOSE: The purpose of this Operating Policy/Procedure (OP) is to define the delivery services available to university departments from the Central Warehouse.
REVIEW: This OP will be reviewed in June of every fourth year by the Associate Vice President for Operations, the Managing Director of Grounds Maintenance for Operations, and the Associate Managing Director of Business Services for Operations with substantive revisions forwarded to the Senior Vice President for Administration & Finance and Chief Financial Officer.
POLICY/PROCEDURE
1. Central Warehouse provides a small crew to assist campus departments. A fee will be charged for most services.
a. Delivery service is provided for the following:
(1) Merchandise purchased from Central Warehouse, labor charge may apply.
(2) Merchandise purchased from off-campus vendors that cannot be delivered directly to campus facilities may be delivered to the Central Warehouse. Departments can make arrangements with the Central Warehouse for delivery, depending on the Central Warehouses ability to safely deliver to university facilities. A service fee for this delivery will be charged against the departments FOP.
(a) Arrangements with an outside moving vendor will need to be made by the procuring department for material delivered to the Central Warehouse that requires special handling or set up to be delivered to a university facility.
b. Grounds Maintenance will work with the Commencement Coordinator through the Office of the Provost to deliver required items for graduation to the desired location.
c. Grounds Maintenance has folding metal chairs and folding tables available for short-term rental to departments hosting functions on campus. The associated fees for table and chair rentals are as follows: tables are $10 each, and chairs are $5 each. A labor rate of $32 per hour per employee will be charged for delivery, pickup, and setup services. A valid FOP will be required at the time of reservation.
d. Efforts will be made to provide other services requested by administrative officials as needed.
2. The procedure for requesting the above services is to submit a work order request through iServiceDesk, by email at operations@ttu.edu, or by phone at 806.742.4OPS (4677). The work order contains the date, person or department requesting the services, location and description of work, valid FOP and name, and work order number. The total labor hours and charges are listed on the work order after completion of services. A copy of the work order is given to the requesting department. Charges to the department will be billed on an intra-institutional voucher (IV) entry monthly.
OP Categories
- 01 Chancellor
- 02 Development
- 04 Audit Services
- 10 President
- 30 Academic and Student Affairs – General
- 32 Academic Policies – Faculty
- 34 Academic Policies – Students
- 36 Academic Programs
- 40 Institutional Compliance
- 48 Communication Services
- 52 Information Technology
- 60 Environmental Health and Safety
- 61 Facilities Management
- 62 Financial and Accounting
- 63 General Services
- 64 Graduate Programs (Faculty and Students)
- 65 Research Accounting
- 66 Libraries
- 67 Mail Services
- 68 Communications and Marketing
- 69 Payroll and Tax Services
- 70 Human Resources
- 72 Purchasing, Contracting, and Payables
- 73 Data Management
- 74 Research
- 75 Research Security
- 76 Security
- 77 Student Services and Registrar
- 78 Traffic and Parking
- 79 Travel
- 80 Vehicles
Operating Policies & Procedures
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Address
Texas Tech Downtown Center Room 218 -
Email
officialpublications@ttu.edu