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Human Development and Family Studies

Section III | Hospitality/Recreation/Hotel

Nature of the Job

Hospitality work in the hotel/lodging industry includes job titles of general managers—supervise overall operations, front office workers—reservations, room assignments, convention service managers—supervise meetings and conventions, and financial employees. Within the broad category of hospitality is included travel, tourism, and many recreational settings.

Where You Might Work

If you have interests in this area, you might consider working with public parks and recreational facilities, resorts of various kinds, cruise ships, or as an airline employee or travel agent. In addition, many institutions offer some form of hospitality services, e.g., educational institutions and hospitals.

Preparation

Suggested Areas for Minor/Collateral:

  • Restaurant and Hotel Management

Suggested Internship Sites for HDFS 4314:

  • Hospitality Services in a variety of settings.
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Hospitality/Recreation/Hotel
Hospitality
Recreation
Hotel

Sample Job Descriptions/Ads

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  • Cruise Directors
    • Functioning as the entertainment director on a ship, the cruise director administers the staff that provides all entertainment on the ship. The entertainment staff includes performers, movie theater workers, fitness instructors, and the like.
  • Entertainment Directors
    • Entertainment directors plan parties and other events. They also often act as host or hostess. People who are naturally outgoing and more comfortable with the ceremonial aspects of the job.
  • Sales & Marketing Staff: Hospitality
    • Sales and Marketing people are found working mainly in the larger hotels and for franchise operations. They constantly strive to keep the name of the operation before the public by arranging for favorable radio, television, newspaper, and magazine publicity and by seeking additional business clientele. Sales and marketing workers also often conduct surveys designed to monitor the feelings and opinions of guests or potential guests.
  • Travel Agent
    • Serving some of the same functions as the travel consultant, the agent issues tickets and reservations as well, and may be able to design group packages and tours for a number of clients traveling together. Travel agents may specialize in one region or one form of transportation.