What is the Red Raider Family Network?

• A valuable communication platform: The Red Raider Family Network serves as a valuable connection for parents and family members to stay informed about important Texas Tech news and events. Members can browse communities and opt into the ones they'd like to see information about. 
• FERPA management tool: The Red Raider Family Network enables parents and families to connect with their student by sending a request to access their records. Once the request is approved, parents and families will gain access to view their information starting the day after approval. Texas Tech students can authorize access to their educational records through the Red Raider Family Network. This platform offers an electronic FERPA authorization, streamlining the process for requesting access to a student's academic and financial information. Parents and family members can easily submit a request, and the student will decide which records to share.

How Can Staff and Faculty Use the Red Raider Family Network?

Staff and Faculty who sign in and have the appropriate access through SSO will automatically be able to see the Student Lookup Page.

• Look up students, see connections, validate PIN numbers and verify the approval status of individual grants.
• Submit content to specific communities on behalf of your student population focus area or academic college.

Want to Submit Content?

Within the Red Raider Family Network, parents and families are able to select Communities that they can receive specialized information about. If your College or Student-Facing Department has something they would like to share in the Red Raider Family Network, please fill out our submission form.

Important Terms

General Terms

• Communities – Parents and families can select multiple Communities to receive updates from. These Communities include, but are not limited to: every Academic College, First-Gen Families, Spanish-Speaking Families, On- and Off-Campus Living, and Student Life.
  • Don't see your Community? Email parent@ttu.edu to request to add a new Community. All requests are subject to review.
• Digest – A summary of things that have happened in the Red Raider Family Network that is individualized to each parent or family member based on their Communities and Communication Frequency setting.
• Groups – There are two primary Groups in the Red Raider Family Network: 1. Families of Current Students and 2. Families of Prospective Students. This allows for more intentional communication to go out to each group. These groups are determined by the student's status at Texas Tech.
• Posts – Short submissions that can be made by a Content Admin that go out to specific Groups and Communities.

FERPA Terms

• Queued – The family member or supporter has initiated a request, but the Student does not exist in CampusESP yet. This mostly happens over the summer during Orientation as students may be actively registering for classes around the same time that the parent requests. A connection will be queued for 3 months before being Archived.
• Pending - The Student has not yet approved the request made by the parent.
• Loading/Waiting - The Student has approved the parent's request and the data will load in overnight.
• Awaiting Confirmation - The Student has granted permission to a parent, but the parent has not yet confirmed their access (created a password, a PIN, etc.)
• Approved/Active - The connection is live and data is visible in the parent's tiles.
• Removed/Cancelled - The connection has been canceled by the student and no data is visible in CampusESP.

Questions or issues with access? Please contact parent@ttu.edu.

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